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* Wayne T Smith <WTSmith AT Maine DOT edu> [2005-11-04 00:34]:
> Isamar Maia wrote, in part:
> >I just upgraded my Windows NBU 4.5 Datacenter client with FP9 patch.
> >...
> >The problem is that when I open "Help->About", it is still showing FP6
> >instead of FP9.
> > =20
>=20
> IMHO, Veritas has a long history of omitting or hiding pack/patch level=
=20
> information from any sort of quality control.
>=20
> Until customers demand they do better, they won't ... and it appears to=
=20
> this customer (from a small shop, far from marketing and development=20
> decision makers) that NetBackup customers demand very little beyond=20
> "support" current hardware and server operating systems. :-(

Customers are *very* vocal about a lot of things they would like to see
made better.  It's not an issue of us asking for it, it's an issue of
Symantec _listening_ to us.=20

--=20
David Rock
david AT graniteweb DOT com

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