[Veritas-bu] Re: L700 StorageTek Question w/Veritas

In addition to it. You may want to double check and see if actual system can 
see your tape drives. 

you can try load the tape using "robtest" and run few "mt" commands on it. 

Or even better blow away all of the /dev/rmt/ devices and rebuild from 
scratch 

drvconfig;
tapes; 

It also maybe same thing that we experienced recently, after tape drive was 
swapped by STK we had number of issue detecting new and the other drives, 
but after STK downgraded firmware on the new drive everything just start 
working.... go figure...
FYI L700 also 

 --Denis 

 


william.d.brown AT gsk DOT com writes: 

> The hard addressing is correct if you are going straight to the server. 
> Unless you have changed something (like re-installed the fribre driver) 
> your driver parameters should be OK - but you may want to check that they 
> are configured to come up in loop mode only, not fabric mode. 
> 
> I think you need to use robtest and sgscan to see what is going on, it 
> sounds as if there is a disconnect between where Netbackup thinks it is 
> putting the tape and where it is really going.  Do you have the Library 
> Admin GUI so you can see if the tape is being loaded into a drive?  You 
> can also check the FSC log for the library that way. 
> 
> William D L Brown 
> 
>  
> 
> 
> "Piszcz, Justin" <jpiszcz AT servervault DOT com> 
> Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
> 17-May-2005 19:13
>  
> To
> "Piszcz, Justin" <jpiszcz AT servervault DOT com>, 
> veritas-bu AT mailman.eng.auburn DOT edu
> cc
> "Girard, Dan" <dgirard AT servervault DOT com>
> Subject
> [Veritas-bu] RE: L700 StorageTek Question w/Veritas 
> 
>  
> 
>  
> 
> 
> The actual error messages:
>  
> May 17 18:17:25 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
> test failed
> May 17 18:17:25 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
> on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
> thru sg driver, I/O error
> May 17 18:17:40 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
> test failed
> May 17 18:17:40 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
> on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
> thru sg driver, I/O error
> May 17 18:17:55 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
> test failed
> May 17 18:17:55 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
> on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
> thru sg driver, I/O error
> May 17 18:18:10 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
> test failed
> May 17 18:18:10 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
> on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
> thru sg driver, I/O error
> May 17 18:18:25 backup01 fca-pci: [ID 746549 kern.warning] WARNING: port 
> test failed
> May 17 18:18:25 backup01 tldd[16704]: [ID 240863 daemon.error] ioctl error 
> on STK98400 (device 0, /devices/pci@1e,600000/fibre-channel@2/sg@0,0:raw) 
> thru sg driver, I/O error
> May 17 18:18:25 backup01 tldd[16704]: [ID 861559 daemon.error] TLD(0) 
> [16704] timed out after waiting 306 seconds for ready, drive 1
> May 17 18:18:26 backup01 tldcd[17043]: [ID 183166 daemon.error] TLD(0) key 
> = 0x5, asc = 0x3a, ascq = 0x0, MEDIUM NOT PRESENT
> May 17 18:18:26 backup01 tldcd[17043]: [ID 719803 daemon.error] TLD(0) 
> Move_medium error
> May 17 18:18:26 backup01 tldd[15418]: [ID 529403 daemon.notice] Adding 
> media ID 000763 to unmountable media list
> May 17 18:18:26 backup01 tldd[15418]: [ID 741199 daemon.error] TLD(0) 
> drive 1 (device 0) is being DOWNED, status: Unable to open drive
> May 17 18:18:26 backup01 tldd[15418]: [ID 229259 daemon.error] Check 
> integrity of the drive, drive path, and media
> May 17 18:18:26 backup01 tldd[15418]: [ID 705051 daemon.notice] Removing 
> media ID 000763 from unmountable media list
> May 17 18:18:26 backup01 ltid[15363]: [ID 677124 daemon.notice] ltid 
> received request type 204
> May 17 18:18:26 backup01 ltid[15363]: [ID 389326 daemon.notice] ltid 
> received request type 57
>   
> 
> From: Piszcz, Justin 
> Sent: Tuesday, May 17, 2005 2:04 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Cc: Girard, Dan
> Subject: L700 StorageTek Question w/Veritas
>  
> I am using an L700 tape library.
>  
> 5- STK9840 drives
> 4- HPUltrium2-SCSI Drives
>  
> All drives connect via fiber.
> The host is a SunOS 5.8 box running Veritas NetBackup 5.1.
> There is something going on with the Fiber+I/O Port Configuration.
> Basically a couple weeks ago the first four STK9840 tape drives went down 
> (in veritas: DOWN/TLD) when Veritas tries to write to these tape drives.
> We get â??I/O port error cannot open port.â??
>  
> I thought it was an issue with the drives.
>  
> I changed the fiber loop for the A/B addresses for the four STK9840 drives 
> to 02/02, 03/03, 04/04, 05/05.
> After I did this, four of the drives came up successfully but then four 
> other drives went down.
>  
> Does anyone know the key to setting the fiber addresses?
>  
> The panel says:
>  
> 1-125 for HARD PORT (this is what I am using)
> 126 for SOFT PORT (this disables the port)
>  
> Are there any StorageTek technicians or users of the L700 who may have had 
> similar problems in the past?
>  
> Thanks!
>  
> Justin.
>  
>  
>   
> 
> 
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