What NBU and os you are using? We had this with win2k and NBU5.0 MP2.
If you don't install any NBU patch you will work without this error. I don't
know if MP3 solves this problem;
stefanos
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Loyless,
Maureen
Sent: Thursday, November 25, 2004 1:21 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Invalid serial numbers and drives down
Hi,
Since adding a media server to my environment (one master, one media now
-- previously only on one box), I have been getting constant error code
219s, and then four of the six drives go down.
In event log, I get the following error following the down'd drive:
serial number check failed on QUANTUMSDLT3200 (device 0, \\.\Tape2), drive
serial number is , database serial number is RBC50Y0834, DOWN'ing it
I compare the serial numbers both on the master and the media servers and
they all have the correct serial numbers. The serial numbers are correct as
shown on the servers...
I am unsure what to do to resolve this. Anyone have any experience?
Veritas support claims it's a hardware failure, but since it was working
find before the split and diagnostics show me its fine, I don't totally
believe that.
Thanks in advance and happy thanksgiving!
Maureen Loyless
PCAOB
loylessm AT pcaobus DOT org
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