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[Veritas-bu] Netbackup Errors

2004-09-28 12:03:25
Subject: [Veritas-bu] Netbackup Errors
From: Ebon.Nash AT compuware DOT com (Nash, Ebon)
Date: Tue, 28 Sep 2004 12:03:25 -0400 
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In our environment, error 14's followed by error 41's have almost always be
the result of mismatched port/NIC settings.  Verify host connects are forced
to 100 full duplex or 1000 full duplex.  It is highly recommended that you
do not use autonegotiation. 

[Nash, Ebon]  -----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of David Chapa
Sent: Tuesday, September 28, 2004 11:25 AM
To: mangesh.vengsarkar AT tcs DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Netbackup Errors


13/14 errors typically have to do with a network reset that occurs
(typically at a switch), at least from my experience in the past.  The 41
error clearly indicates this is a network issue.
 
I would check your network configuration end-to-end, to ensure there haven't
been any changes recently, follow the Troubleshooting guide for the error 41
and perform test backups.
 
Be cautious of any successes your test backs may have, you may only see this
error when your network is very busy (typically during the backup window).
I've found this error the most difficult to nail down.  In my case (a few
years back), it was a flakey back plane board in the network switch.
 
David A. Chapa | ADIC | 720.272.8452 cell |  <http://www.adic.com>
http://www.adic.com 
Sr. Technical Advisor 
Pathlight VX - http://www.adic.com/gopathlightvx
 
 
 
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
mangesh.vengsarkar AT tcs DOT com
Sent: Tuesday, September 28, 2004 2:57 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Netbackup Errors
 

Hi Gurus, 

I'm facing a problem with the Netbackup Datacenter 4.5 on Solaris 8. I am
getting error:41(network connection timed out) & error:14(file write failed)
frequently on my backups. I tried going thru the veritas site but not much
of help. 

Can u please help me to resolve the problem. It is urgent. 



Thanks & Regards
Mangesh Durgaprasad Vengsarkar
Tata Consultancy Services Limited
Mailto: mangesh.vengsarkar AT tcs DOT com
Website: http://www.tcs.com



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<DIV><SPAN class=3D544440016-28092004><FONT face=3DArial =
color=3D#0000ff size=3D2>In our=20
environment, error 14's followed by error 41's have almost always be =
the result=20
of mismatched port/NIC settings.&nbsp; Verify host connects are forced =
to 100=20
full duplex or 1000 full duplex.&nbsp; It is highly recommended that =
you do not=20
use autonegotiation. </FONT></SPAN></DIV>
<DIV><SPAN class=3D544440016-28092004></SPAN><FONT =
face=3DTahoma><BR><FONT=20
size=3D2><SPAN class=3D544440016-28092004><FONT face=3DArial =
color=3D#0000ff>[Nash,=20
Ebon]&nbsp;&nbsp;</FONT></SPAN>-----Original =
Message-----<BR><B>From:</B>=20
veritas-bu-admin AT mailman.eng.auburn DOT edu=20
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of =
</B>David=20
Chapa<BR><B>Sent:</B> Tuesday, September 28, 2004 11:25 =
AM<BR><B>To:</B>=20
mangesh.vengsarkar AT tcs DOT com; =
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B>=20
RE: [Veritas-bu] Netbackup Errors<BR><BR></FONT></DIV></FONT>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
  <DIV class=3DSection1>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">13/14 =
errors=20
  typically have to do with a network reset that occurs (typically at a =
switch),=20
  at least from my experience in the past. <SPAN=20
  style=3D"mso-spacerun: yes">&nbsp;</SPAN>The 41 error clearly =
indicates this is=20
  a network issue.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I would =
check your=20
  network configuration end-to-end, to ensure there haven't been any =
changes=20
  recently, follow the Troubleshooting guide for the error 41 and =
perform test=20
  backups.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Be =
cautious of any=20
  successes your test backs may have, you may only see this error when =
your=20
  network is very busy (typically during the backup window). <SPAN=20
  style=3D"mso-spacerun: yes">&nbsp;</SPAN>I've found this error the =
most=20
  difficult to nail down.<SPAN style=3D"mso-spacerun: yes">&nbsp; =
</SPAN>In my=20
  case (a few years back), it was a flakey back plane board in the =
network=20
  switch.<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <DIV>
  <P><FONT face=3D"Arial Black" color=3Dnavy size=3D1><SPAN=20
  style=3D"FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: 'Arial Black'; =
mso-bidi-font-family: Arial; mso-no-proof: yes">David=20
  A. Chapa</SPAN></FONT><SPAN=20
  class=3DStyleNormalWebLatinArialComplexArial75ptChar><FONT =
face=3DArial color=3Dnavy=20
  size=3D1><SPAN style=3D"FONT-SIZE: 7.5pt; COLOR: navy; mso-no-proof: =
yes"> |=20
  </SPAN></FONT></SPAN><FONT face=3D"Arial Black" color=3Dred =
size=3D1><SPAN=20
  style=3D"FONT-SIZE: 7.5pt; COLOR: red; FONT-FAMILY: 'Arial Black'; =
mso-bidi-font-family: Arial; mso-no-proof: yes">ADIC</SPAN></FONT><SPAN =

  class=3DStyleNormalWebLatinArialComplexArial75ptChar><FONT =
face=3DArial color=3Dnavy=20
  size=3D1><SPAN style=3D"FONT-SIZE: 7.5pt; COLOR: navy; mso-no-proof: =
yes"> |=20
  720.272.8452 cell | </SPAN></FONT></SPAN><FONT face=3DArial =
color=3Dnavy><SPAN=20
  style=3D"COLOR: navy; FONT-FAMILY: Arial; mso-no-proof: yes"><A=20
  href=3D"http://www.adic.com";><FONT size=3D1><SPAN=20
  style=3D"FONT-SIZE: =
7.5pt">http://www.adic.com</SPAN></FONT></A></SPAN></FONT><FONT=20
  color=3Dnavy size=3D1><SPAN=20
  style=3D"FONT-SIZE: 7.5pt; COLOR: navy; mso-no-proof: yes">=20
  <BR></SPAN></FONT><SPAN=20
  class=3DStyleNormalWebLatinArialComplexArial75ptChar><FONT =
face=3DArial color=3Dnavy=20
  size=3D1><SPAN style=3D"FONT-SIZE: 7.5pt; COLOR: navy; mso-no-proof: =
yes">Sr.=20
  Technical Advisor</SPAN></FONT></SPAN><FONT color=3Dnavy =
size=3D1><SPAN=20
  style=3D"FONT-SIZE: 7.5pt; COLOR: navy; mso-no-proof: yes">=20
  <o:p></o:p></SPAN></FONT></P>
  <P><FONT face=3D"Arial Black" color=3Dred size=3D1><SPAN=20
  style=3D"FONT-SIZE: 7.5pt; COLOR: red; FONT-FAMILY: 'Arial Black'; =
mso-bidi-font-family: Arial; mso-no-proof: yes">Pathlight=20
  VX - http://www.adic.com/gopathlightvx<o:p></o:p></SPAN></FONT></P>
  <P><FONT face=3D"Times New Roman" color=3Dnavy size=3D1><SPAN=20
  style=3D"FONT-SIZE: 7.5pt; COLOR: navy; mso-no-proof: =
yes"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3D"Times New Roman" color=3Dnavy =
size=3D3><SPAN=20
  style=3D"FONT-SIZE: 12pt; COLOR: navy; mso-no-proof: =
yes"><o:p>&nbsp;</o:p></SPAN></FONT></P></DIV>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3DTahoma =
size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original=20
  Message-----<BR><B><SPAN style=3D"FONT-WEIGHT: bold">From:</SPAN></B> =

  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B><SPAN=20
  style=3D"FONT-WEIGHT: bold">On Behalf Of=20
  </SPAN></B>mangesh.vengsarkar AT tcs DOT com<BR><B><SPAN=20
  style=3D"FONT-WEIGHT: bold">Sent:</SPAN></B> Tuesday, September 28, =
2004 2:57=20
  AM<BR><B><SPAN style=3D"FONT-WEIGHT: bold">To:</SPAN></B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B><SPAN=20
  style=3D"FONT-WEIGHT: bold">Subject:</SPAN></B> [Veritas-bu] =
Netbackup=20
  Errors</SPAN></FONT></P>
  <P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Times =
New Roman"=20
  size=3D3><SPAN style=3D"FONT-SIZE: =
12pt"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Times =
New Roman"=20
  size=3D3><SPAN style=3D"FONT-SIZE: 12pt"><BR></SPAN></FONT><FONT =
face=3Dsans-serif=20
  size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Hi=20
  Gurus,</SPAN></FONT> <BR><BR><FONT face=3Dsans-serif size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">I'm facing a =
problem with the=20
  Netbackup Datacenter 4.5 on Solaris 8. I am getting error:41(network=20
  connection timed out) &amp; error:14(file write failed) =
&nbsp;frequently on my=20
  backups. I tried going thru the veritas site but not much of=20
  help.</SPAN></FONT> <BR><BR><FONT face=3Dsans-serif size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Can u please help =
me to=20
  resolve the problem. It is urgent.</SPAN></FONT> =
<BR><BR><BR><BR><FONT=20
  face=3Dsans-serif size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Thanks &amp;=20
  Regards<BR>Mangesh Durgaprasad Vengsarkar<BR>Tata Consultancy =
Services=20
  Limited<BR>Mailto: mangesh.vengsarkar AT tcs DOT com<BR>Website:=20
  =
http://www.tcs.com</SPAN></FONT><o:p></o:p></P></DIV></BLOCKQUOTE></BODY=
></HTML>
<BR>
<BR>
<BR>

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