[Veritas-bu] Active Jobs complete and other jobs queue up....
2004-09-08 14:01:18
Subject: |
[Veritas-bu] Active Jobs complete and other jobs queue up.... |
From: |
kenneth.grady AT ae.ge DOT com (Grady, Kenneth (GEAE, HP)) |
Date: |
Wed, 8 Sep 2004 14:01:18 -0400 |
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Hi
I am experiencing similar problems with my systems as well, got two cases
open with veritas now on the problem.
Here is what we have as a setup
dev/qa environment has it's own master and several media servers, all are
sun 2.6 4.5fp6 - problem does not exist
production environment has it's own master and serveral media servers, all
are sun 2.6 4.5fp6 - problem exists
The recommendation that veritas made to us was to increase our message queue
size...etc in the /etc/system file and "reboot -r". Since the implementation
of the message setting we have not experienced the problem.
They gave me a doc id that went to no place that is supposed to have the
parameters needed, but they are in the performance tunning pdf guide, as far
as the windows master server goes I'm not sure if there are windows tuning
parameters but it could be worth a look
the command on the suns to get the messages queue info was ipcs -a, by
default it is set to 4k and they recommend at least 64k
straight from their support site:
There are two guides available for NetBackup performance tuning, one for
UNIX and one for NT.
VERITAS NetBackup (tm) Performance Tuning Guide for UNIX Platforms:
<http://support.veritas.com/docs/240733>
http://support.veritas.com/docs/240733
Tuning VERITAS NetBackup (tm) on NT systems for optimal performance:
<http://support.veritas.com/docs/248373>
http://support.veritas.com/docs/248373
Ken
-----Original Message-----
From: WILLIAMS, KRISTOPHER L [mailto:kris.williams AT hp DOT com]
Sent: Wednesday, September 08, 2004 11:55 AM
To: Joseph Despres; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] Active Jobs complete and other jobs queue up....
I have a similar problem
Master: Win2k
NB: 5.0GA
When the window opens for all policies, all jobs get queued. Then 80 jobs
begin to run. We have 16 drives with multiplex set to 5.
The problem is when one of the first 80 jobs finishes, none of the queued
jobs start. So then we have 79 active jobs. The problem continues throughout
the night until we have somewhere around 25 jobs active when there
shoulc/could be 80.
Has anyone seen this?
Kris
-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Joseph
Despres
Sent: Wednesday, September 08, 2004 10:37 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Active Jobs complete and other jobs queue up....
Master Solaris 2.6 & 2.8 NBU 4.5 fp6
Media severs Solaris 2.8 NBU4.5 fp6
STK Powderhorn with ACSLS... both 9940 & 9840 drives....
I have seen the following:
1. Active Jobs complete writing but never complete and stay active. They
never get to the status zero...
2. Jobs that get fired off get queued up and stay queued. Even though
drives are available...
Has anyone else seen this?
Joe Despres...........
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<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2>Hi</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>I am
experiencing similar problems with my systems as well, got two cases open with
veritas now on the problem.</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>Here
is what we have as a setup</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2>dev/qa
environment has it's own master and several media servers, all are sun 2.6
4.5fp6 - problem does not exist</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2>production environment has it's own master and serveral media servers,
all are sun 2.6 4.5fp6 - problem exists</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>The
recommendation that veritas made to us was to increase our message queue
size...etc in the /etc/system file and "reboot -r". Since the implementation of
the message setting we have not experienced the problem.</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>They
gave me a doc id that went to no place that is supposed to have the parameters
needed, but they are in the performance tunning pdf guide, as far as the
windows
master server goes I'm not sure if there are windows tuning parameters but it
could be worth a look</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff size=2>the
command on the suns to get the messages queue info was ipcs -a, by default it
is
set to 4k and they recommend at least 64k</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2>straight from their support site:</FONT></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004>There are two guides available for
NetBackup
performance tuning, one for UNIX and one for NT.<BR><BR>VERITAS NetBackup (tm)
Performance Tuning Guide for UNIX Platforms: <A
href="http://support.veritas.com/docs/240733" s_oc="null"><FONT
color=#990000>http://support.veritas.com/docs/240733</FONT></A> <BR><BR>Tuning
VERITAS NetBackup (tm) on NT systems for optimal performance: <A
href="http://support.veritas.com/docs/248373" s_oc="null"><FONT
color=#990000>http://support.veritas.com/docs/248373</FONT></A>
<BR></SPAN></DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=103095117-08092004><FONT face=Arial color=#0000ff
size=2>Ken</FONT></DIV></SPAN>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> WILLIAMS, KRISTOPHER L
[mailto:kris.williams AT hp DOT com]<BR><B>Sent:</B> Wednesday, September 08,
2004
11:55 AM<BR><B>To:</B> Joseph Despres;
veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu]
Active
Jobs complete and other jobs queue up....<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I have a similar
problem</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Master: Win2k
</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">NB:
5.0GA</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">When the window
opens
for all policies, all jobs get queued. Then 80 jobs begin to run. We have 16
drives with multiplex set to 5. </SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The problem is when
one of the first 80 jobs finishes, none of the queued jobs start. So then we
have 79 active jobs. The problem continues throughout the night until we have
somewhere around 25 jobs active when there shoulc/could be
80.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Has anyone seen
this?</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY:
Arial"></SPAN></FONT> </P>
<DIV>
<P><B><FONT face=Verdana color=black size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY:
Verdana">Kris
</SPAN></FONT></B></P></DIV>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">-----Original
Message-----<BR><B><SPAN style="FONT-WEIGHT: bold">From:</SPAN></B>
veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Joseph Despres<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> </SPAN></FONT><FONT face=Tahoma
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">Wednesday,
September
08, 2004</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> </SPAN></FONT><FONT face=Tahoma
size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">10:37
AM</SPAN></FONT><FONT face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR><B><SPAN
style="FONT-WEIGHT: bold">To:</SPAN></B> </SPAN></FONT><FONT face=Tahoma
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">veritas-bu AT mailman.eng.auburn
DOT edu</SPAN></FONT><FONT
face=Tahoma size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [Veritas-bu] Active Jobs
complete and other jobs queue up....</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt"></SPAN></FONT> </P>
<P class=MsoNormal
style="MARGIN-BOTTOM: 12pt; MARGIN-LEFT: 0.5in; MARGIN-RIGHT: 0in"><FONT
face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><BR></SPAN></FONT><FONT face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Master Solaris 2.6 & 2.8
NBU 4.5 fp6</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Media severs Solaris 2.8
NBU4.5 fp6</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">STK Powderhorn with ACSLS...
both 9940 & 9840 drives....</SPAN></FONT> <BR><BR><FONT
face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">I have seen the
following:</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">1. Active Jobs
complete
writing but never complete and stay active. They never get to the
status
zero...</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">2. Jobs that get fired
off get queued up and stay queued. Even though drives are
available...</SPAN></FONT> <BR><BR><FONT face=sans-serif size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: sans-serif">Has anyone else seen
this?<BR><BR>Joe
Despres...........</SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>
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