[Veritas-bu] exit status 174

Actually, this is a NetBackup status 174, not MM:

# bperror -S 174 -r
media manager - system error occurred
An abnormal condition occurred causing a tape manager (bptm) or disk 
manager (bpdm) failure. This should not occur under normal circumstances. 
Note: If this occurs on a Sequent platform and you are attempting to back 
up more than four gigabytes of data, save all your logs and call VERITAS 
technical support. For other platforms perform the recommended actions 
described below.

Try the following:

1.  Check the NetBackup Problems report to see if it shows the cause of 
the problem. If you see a Problems report message similar to 
  "attempted to write 32767 bytes, not a multiple of 512" 
   save all logs and call VERITAS customer support.
2.  On UNIX, if this occurs during a restore, it may be that the tape 
drive is incorrectly configured to write in fixed length mode when it 
should write in variable length mode.
   Verify your drive's configuration, comparing it to what is recommended 
in the Media Manager Device Configuration Guide (also see step 7 of this 
procedure). 
   If your configuration incorrectly specifies fixed length mode, change 
the configuration to specify variable length mode and suspend media that 
were written on that device. The images written to those media may be 
restorable (this is platform dependent), but single file restores are 
almost guaranteed to fail.
3.  If you see the problem with only one client, verify that the client 
binaries are correct, especially those for bpcd.
4.  Can you read or write any other images on this media? 
   If so, check the following reports for clues: 
   *  Images on Media report
   *  Media Contents report
5.  Verify the following:
   *  The media by using the NetBackup image verify option.
   *  That you are using the correct media type for the device.
6.  Check the system or console log for errors (on UNIX) or the Event 
Viewer Application log (on Windows).
7.  For detailed debug information, create a debug log directory for 
either bptm or bpdm (whichever applies) and retry the operation. Check the 
resulting debug log.
   On UNIX systems, if the bptm debug log shows an error similar to
00:58:54 [2304] <16> write_data: write of 32768 bytes
indicated only 29696 bytes were written, errno = 0
   it may be that the tape drive is configured to write in fixed length 
mode rather than variable length mode, and the image being written 
encountered the end-of-media. 
   Take the corrective action suggested in step 2.

First off, you'll want to check the bptm log for either a <16> or <32> 
error.  That's going to tell you if it's drive (as in Number 7 above) or 
network (not a multiple of 512/1024) type error.  THen you'll have to 
troubleshoot from there based on which type it is.

HTH
 -Tim

On Mon, 16 Aug 2004, 
Stump, Robert (Contractor) (DRMS) wrote:

> Media Manager Status Code: 174
> Message: unable to link to dynamic library
> Explanation: An attempt to open and link to a dynamic library failed. This
> may be caused
> by a missing or unusable dynamic library for the EMC Symmetrix API. The
> error may be
> generated at both the server and the client; the dynamic libraries are used
> by the ltid,
> tldd, and bptm processes.
> Recommended Action: Make sure that the EMC-supplied files
> /usr/symapi/shlib/libsymapi.so and /usr/symapi/shlib/libsymlvm.so
> exist on the system that reported the error. For new copies of these files,
> contact EMC. 
> 
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Jeffrey
> Dykzeul
> Sent: Monday, August 16, 2004 11:40 AM
> To: Veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] exit status 174
> 
> 
> 
> 
> 
> I got a backup failure over the weekend with EXIT STATUS 196, which means
> that the backup window closed. But digging into the logs reveals that
> immediately before the 196 error  there was an EXIT STATUS 174 with the
> message "media manager - system error occurred". That's pretty generic and
> does not tell me much. Anybody have any ideas about what could cause a 174?
> 
> 
> Jeff Dykzeul
> Raytheon Space & Airborne Systems
> 
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