Technote for the Content Indexing Server error: 
http://seer.support.veritas.com/search_forms/SearchFrame.asp?SearchTerm=unable%20to%20pause%20catalog%20web&Path=seer%2esupport%2everitas%2ecom%2fdocs%2f247062%2ehtm

You may need to copy and paste the link out.

I get the following two RSM errors on a couple of servers each night:
WRN - Removable Storage Management: unable to export database (WIN32 
-2147221164: Class not registered )
WRN - Removable Storage Management: unable to export database (WIN32 1058: The 
service cannot be started, either because it is disabled or because it has no 
enabled devices associated with it. )

I have not tried this yet, but the following may help as it completely gets rid 
of RSM:
DO NOT PERFORM THIS OPERATION IF YOU USE RSM WITH ANY OTHER BACKUP APPLICATIONS 
AS THE RSM MEDIA DATABASE IS DELETED. 

How to successfully remove the RSM service from Windows 2000. 

1. Open the Services GUI, set the Removable Storage Manager service to 
'disabled' and stop it.
2. Open %Systemroot%\System32 directory. 
3. Find the directory 'Ntmsdata' and rename or delete it.
4. Open Regedt32.exe and delete the following: (this removes the service) 
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NtmsSvc
5. Reboot the server

Veritas requested that RSM be disabled for version 3.4. I would assume that it 
is still the case for 4.5 and above. So, it looks like these errors are really 
nothing but an annoyance.

Rusty

> -----Original Message-----
> From: King, Cheryl [mailto:cheryl.king AT intrado DOT com]
> Sent: Friday, June 11, 2004 2:47 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] WRN - Content Indexing Server: unalbe to pause
> catalog Web (some files may not get backed up)
> 
> 
> also getting these errors in the log for a WIN2003 client
> 
> WRN - Content Indexing Server: unalbe to pause catalog System 
> (some files may not get backed up)
> 
> WRN - Removable Storage Management: unable to export database 
> [WIN32 21: The device is not ready]
> 
> I'm trouble-shooting a problem where at least one file is not 
> getting backed up in the differential incrementals when the 
> SA assures me that it changes daily.
> 
> Anyone come across these errors before and know what they 
> mean and how to fix the problems?  Thanks.
> 
> Running NBU 4.5 FP5 on Solaris 8 with WIN2003 media servers.
> 
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu
> [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Louis-Luc
> Le Guerrier
> Sent: Friday, June 11, 2004 10:33 AM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Subject: [Veritas-bu] Outlook .PST datestamp change --> 
> Backup overload
> 
> 
> Hello,
> Thanks to anyone who responded to my previous question
> regarding "Restore: putting required tapes w/o having to
> redo the restore".
> 
> Now another problem is, again, with .PST files. I noticed that
> Microsoft Outlook changes the date stamp of all attached
> .PST files upon exiting Outlook. And also, for certain users,
> the .PST file date stamp gets changed at a seemingly fixed
> frequency even while Outlook is open and no change is done.
> For instance, I've got a user where the date stamp gets put
> to current date at every 4 hours.
> 
> This situation makes nearly all .PST files being backed up
> every night, even if there is no change to the
> files and backups are incremental. This creates an overload, 
> and fills out the tapes 
> uselessly and too quickly. On a daily incremental backup,
> 80% of backup space is occupied
> by those .PST files just from 2 Windows servers, and the 
> remainder is for our hundred UNIX machines including servers.
> We're also running out of time in backup windows because of
> that.
> 
> Any suggestions?
> 
> Thanks.
> Louis-Luc
> 
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