[Veritas-bu] unable to read volume database. NBU 5.0
2004-04-02 07:37:11
Subject: |
[Veritas-bu] unable to read volume database. NBU 5.0 |
From: |
ssesar AT mitre DOT org (Steven L. Sesar) |
Date: |
Fri, 02 Apr 2004 07:37:11 -0500 |
There's a patch for this:
Solaris: http://seer.support.veritas.com/docs/266197.htm
Windows: http://seer.support.veritas.com/docs/266198.htm
--Steve
Goldfarb, Josh wrote:
>Kate from Aenta has provided information about this bug. All credit goes to
>her. Thanks Kate.
>--
>see below
>
>Not sure if people have seen this yet. Our S/E sent it out to us this
>morning....
>
>~Kate
>
>
>It is possible for the volDB to be corrupted if the number of characters in a
>pool name is a multiple of 4 bytes. This problem only applies to a server
>acting as a Media Manager Volume Database Host, running either VERITAS
>NetBackup Enterprise Server (tm) 5.0, or VERITAS NetBackup Server (tm) 5.0.
>
>IMPORTANT NOTE: for complete information see the TechNote at
>http://seer.support.veritas.com/docs/265846.htm. Please contact Technical
>Support for all questions (do NOT reply to this e-mail).
>
>
>This alert is being sent to all NBU 3.4 and 4.5 customers.
>
>
>This problem can only occur on a server running VERITAS NetBackup (tm) 5.0 GA
>(Server or Enterprise Server), which is also acting as a Media Manager Volume
>Database Host (ie, it hosts the volDB). This problem also affects the
>operation of VERITAS Storage Migrator (tm) 5.0 for UNIX.
>
>This issue does not affect NetBackup 3.4 or 4.5 customers. However, if you
>intend to upgrade to NetBackup 5.0, you need to be aware of this issue.
>
> Symptom:
>
>
>It is possible for the volDB to be corrupted if the number of characters in a
>pool name is a multiple of 4 bytes. This problem only applies to a server
>acting as a Media Manager Volume Database Host, running either VERITAS
>NetBackup Enterprise Server (tm) 5.0, or VERITAS NetBackup Server (tm) 5.0.
>
>Exact Error Message:
>
><16> select_media: unable to query Media Manager volume daemon on host vmhost,
>unexpected data received
>
> -----Original Message-----
> From: veritas-bu-admin AT mailman.eng.auburn DOT edu on behalf of
> Francisco.Miranda AT themills DOT com
> Sent: Wed 3/31/2004 8:13 PM
> To: veritas-bu AT mailman.eng.auburn DOT edu
> Cc:
> Subject: [Veritas-bu] unable to read volume database. NBU 5.0
>
>
> I started having this problem a few days ago and only restarting the
> server seems to fix it, but only temporally. I can access my volume pools
> when I restart the server but later on anytime that I try to access any of my
> volume pools I get the following error:
>
> "unable to read the volume database: failed receiving from vmd(72)"
>
> I try restarting the services, but that doesn't fix it only restarting
> the server seems to do it for a little while.
>
> I will appreciate if anyone has any ideas on how to fix this problem.
> I have tried the support line and its been 2 hrs and still going.
>
> thanks
>
> Francisco Miranda
> Francisco.Miranda AT millscorp DOT com
>
>
>
>_______________________________________________
>Veritas-bu maillist - Veritas-bu AT mailman.eng.auburn DOT edu
>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
>
>
--
===================================
Steven L. Sesar
Senior Operating System Programmer/Analyst
UNIX Application Services R101
The MITRE Corporation
202 Burlington Road - K101
Bedford, MA 01730
tel: (781) 271-7702
fax: (781) 271-2600
mobile: (617) 893-9635
email: ssesar AT mitre DOT org
===================================
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