Jim has a valid point.
When the VERITAS Software NetBackup manuals and VERITAS Software support 
are unable to answer/fix a problem in a timely manner...
where would you go to get help?  Unfortunately this scenario
happens too many times.


-----Original Message-----
From: Jim Horalek [mailto:jimh AT federaledge DOT com]
Sent: Friday, March 26, 2004 6:19 PM
To: 'Ed Wilts'; steven_w_miller AT non.agilent DOT com
Cc: 'List Veritas List'
Subject: RE: [Veritas-bu] Questions to ask a Netbackup Admin on an
interview *interesting*


Id rather ask xyz is broke. How are you going to fix it.
I expect to here the web, sun managers, auburn, Veritas, Tape vendor.

It not if he knows all the right commands. It how he goes about solving the
problem.

Ask him: Veritas is broken. Veritas says its not them. What are you going to
do?

My 2 cents.


-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Ed Wilts
Sent: Friday, March 26, 2004 2:42 PM
To: steven_w_miller AT non.agilent DOT com
Cc: List Veritas List
Subject: Re: [Veritas-bu] Questions to ask a Netbackup Admin on an interview
*interesting*


On Fri, Mar 26, 2004 at 03:23:57PM -0700, steven_w_miller AT non.agilent DOT com
wrote:
> I agree, it's not what you know, it's recognizing what you don't know 
> and knowning how to find the answer. If someone asked me what an error 
> code was, I'd say "Time to look in the manual".
 
> Plus, getting too specific limits alot, because no two environments 
> are the same, and everyone sees things others don't.

A good example of this was the question about what an error 59 is.  You only
see those if you screw up in the first place :-)

-- 
Ed Wilts, Mounds View, MN, USA
mailto:ewilts AT ewilts DOT org _______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu


_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu