Veritas-bu

[Veritas-bu] status code 50

2004-01-26 15:18:52
Subject: [Veritas-bu] status code 50
From: Paul.Griese AT TeleCheck DOT com (Griese, Paul)
Date: Mon, 26 Jan 2004 14:18:52 -0600
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Doing the sychnronize global device DB on the media servers did not stop the
status 50 aborts.

Pauk

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of MacKinnon, 
G.
R. (Gregory)
Sent: Wednesday, January 21, 2004 12:00 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: Re: [Veritas-bu] status code 50


Griese, Paul wrote:

>  
> NBU 4.5 MP3 on Solaris Master, Solaris 8, Ultra-4, running about 370
> active policies; catalog DB is about 64 GB and hasn't been compressed 
> lately. We have many Solaris, NT and VMS clients. A bunch of the 
> clients are on a SAN. We save about 4.5 to 5.2 TB a day and we use 4 
> L700 robots.
>  
> Everything was running great. We went 34 days with uninterrupted
> Netbackup service at the end of the year - a record for us - we did 
> not have to do any Netbackup bounces. Now everything has gone to heck. 
> We can't go two days without many jobs dying with status code 50, 
> always in the early morning hours, and it usually happens 
> every morning. Rarely do we have a day free of these status 50 aborted 
> jobs. After a few days of this, things deteriorate to the point where 
> jobs just hang, can not be killed, and we wind-up having to bounce 
> Netbackup.  We have tried rescheduling jobs so that there are not so 
> many running between midnight and 6AM, but it doesn't seem to help. We 
> are actually more busy after 6AM but we don't get this rash of code 
> 50s after 6AM. We have added a few more active policies in the past 
> month, but we have also purged some data off of some other clients 
> which has made their backup jobs run for a shorter period of time.  
>  
> Veritas has been little help. They have told us three different
> things: 1). Try running two Masters; 2). move your Master to a more 
> powerful SUN box; 3). install MP5. They seem to imply that we have 
> overloaded our SUN box Master, but the uptime and top commands don't 
> show excessive load on CPU or memory.
>  
> We are going to try installing MP5. The release notes mention error
> code 50, but it relates to "queued vault job receives a status 50" 
> which is not exactly our problem. We run Vault in the afternoon 
> and they do not have the status 50 problem. The problem resides with 
> our nornal backups, not Vault.
>  
> So, has anybody had an experience like this? Did MP5 help? Is an
> Ultra-4 not powerful enough for our environment?
>  
>  
> Paul Griese
> System Management
> 713-331-6454
>  
>
> ______________________________________________________________________
> _______
>
>
> (c) 2003 TeleCheck International, Inc. THIS DOCUMENT, AND ANY ATTACHED
> INFORMATION: 1) IS PROPRIETARY, PRIVILEGED AND CONFIDENTIAL PROPERTY 
> OF TELECHECK UNDER APPLICABLE LAW, AND 2) IS INTENDED EXCLUSIVELY FOR 
> INTERNAL USE BY TELECHECK EMPLOYEES AND INTENDED RECIPIENTS WITH A 
> LEGITIMATE TELECHECK BUSINESS NEED THEREFORE. ITS REPRODUCTION, 
> DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE, EXCEPT TO SUCH 
> TELECHECK EMPLOYEES AND INTENDED RECIPIENTS, IS STRICTLY PROHIBITED . 
> IF YOU ARE NOT SUCH A TELECHECK EMPLOYEE OR INTENDED RECIPIENT, OR THE 
> EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING THIS MESSAGE TO THE 
> INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY REPRODUCTION, 
> DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE OF THIS DOCUMENT, OR ANY 
> ATTACHMENTS, IS STRICTLY PROHIBITED.
>
Are you using SSO with more than 1 media server having access to the tape
drives? If so you might have to do a Synchronize Global Device Database on
the media servers. Don't know why it happens, but that seems to fix our '50'
problem.

Gregg


-- 
=================================================================
Gregg MacKinnon                         Ford Motor Co.
gmackinn AT ford DOT com                        2101 Village Rd. 
Technical Computing Section             Rm 1116, MD 1076        
(313) 594-3716   pager 7958343          Dearborn Michigan, 48124
==================================================================



_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
____________________________________________________________________________
_

(c) 2003 TeleCheck International, Inc. THIS DOCUMENT, AND ANY ATTACHED
INFORMATION: 1) IS PROPRIETARY, PRIVILEGED AND CONFIDENTIAL PROPERTY OF
TELECHECK UNDER APPLICABLE LAW, AND 2)  IS INTENDED EXCLUSIVELY FOR INTERNAL
USE BY TELECHECK EMPLOYEES AND INTENDED RECIPIENTS WITH A LEGITIMATE
TELECHECK BUSINESS NEED THEREFORE.  ITS REPRODUCTION, DISSEMINATION,
DISTRIBUTION AND/OR  DISCLOSURE, EXCEPT TO SUCH TELECHECK EMPLOYEES AND
INTENDED RECIPIENTS,  IS STRICTLY PROHIBITED .  IF YOU ARE NOT SUCH A
TELECHECK EMPLOYEE OR INTENDED RECIPIENT, OR THE EMPLOYEE OR AGENT
RESPONSIBLE FOR DELIVERING THIS MESSAGE TO THE INTENDED RECIPIENT, YOU ARE
HEREBY NOTIFIED THAT ANY REPRODUCTION, DISSEMINATION, DISTRIBUTION AND/OR
DISCLOSURE OF THIS DOCUMENT, OR ANY ATTACHMENTS, IS STRICTLY PROHIBITED.




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<P><FONT SIZE=3D2>Doing the sychnronize global device DB on the media =
servers did not stop the status 50 aborts.</FONT>
</P>

<P><FONT SIZE=3D2>Pauk</FONT>
</P>

<P><FONT SIZE=3D2>-----Original Message-----</FONT>
<BR><FONT SIZE=3D2>From: veritas-bu-admin AT mailman.eng.auburn DOT edu [<A =
HREF=3D"mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu">mailto:veritas-b=
u-admin AT mailman.eng.auburn DOT edu</A>] On Behalf Of MacKinnon, G. R. =
(Gregory)</FONT></P>

<P><FONT SIZE=3D2>Sent: Wednesday, January 21, 2004 12:00 PM</FONT>
<BR><FONT SIZE=3D2>To: veritas-bu AT mailman.eng.auburn DOT edu</FONT>
<BR><FONT SIZE=3D2>Subject: Re: [Veritas-bu] status code 50</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>Griese, Paul wrote:</FONT>
</P>

<P><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt; NBU 4.5 MP3 on Solaris Master, Solaris 8, =
Ultra-4, running about 370</FONT>
<BR><FONT SIZE=3D2>&gt; active policies; catalog DB is about 64 GB and =
hasn't been compressed </FONT>
<BR><FONT SIZE=3D2>&gt; lately. We have many Solaris, NT and VMS =
clients. A bunch of the </FONT>
<BR><FONT SIZE=3D2>&gt; clients are on a SAN. We save about 4.5 to 5.2 =
TB a day and we use 4 </FONT>
<BR><FONT SIZE=3D2>&gt; L700 robots.</FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt; Everything was running great. We went 34 days =
with uninterrupted</FONT>
<BR><FONT SIZE=3D2>&gt; Netbackup service at the end of the year - a =
record for us - we did </FONT>
<BR><FONT SIZE=3D2>&gt; not have to do any Netbackup bounces. Now =
everything has gone to heck. </FONT>
<BR><FONT SIZE=3D2>&gt; We can't go two days without many jobs dying =
with status code 50, </FONT>
<BR><FONT SIZE=3D2>&gt; always in the early morning hours, and it =
usually happens </FONT>
<BR><FONT SIZE=3D2>&gt; every morning. Rarely do we have a day free of =
these status 50 aborted </FONT>
<BR><FONT SIZE=3D2>&gt; jobs. After a few days of this, things =
deteriorate to the point where </FONT>
<BR><FONT SIZE=3D2>&gt; jobs just hang, can not be killed, and we =
wind-up having to bounce </FONT>
<BR><FONT SIZE=3D2>&gt; Netbackup.&nbsp; We have tried rescheduling =
jobs so that there are not so </FONT>
<BR><FONT SIZE=3D2>&gt; many running between midnight and 6AM, but it =
doesn't seem to help. We </FONT>
<BR><FONT SIZE=3D2>&gt; are actually more busy after 6AM but we don't =
get this rash of code </FONT>
<BR><FONT SIZE=3D2>&gt; 50s after 6AM. We have added a few more active =
policies in the past </FONT>
<BR><FONT SIZE=3D2>&gt; month, but we have also purged some data off of =
some other clients </FONT>
<BR><FONT SIZE=3D2>&gt; which has made their backup jobs run for a =
shorter period of time.&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt; Veritas has been little help. They have told us =
three different</FONT>
<BR><FONT SIZE=3D2>&gt; things: 1). Try running two Masters; 2). move =
your Master to a more </FONT>
<BR><FONT SIZE=3D2>&gt; powerful SUN box; 3). install MP5. They seem to =
imply that we have </FONT>
<BR><FONT SIZE=3D2>&gt; overloaded our SUN box Master, but the uptime =
and top commands don't </FONT>
<BR><FONT SIZE=3D2>&gt; show excessive load on CPU or memory.</FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt; We are going to try installing MP5. The release =
notes mention error</FONT>
<BR><FONT SIZE=3D2>&gt; code 50, but it relates to &quot;queued vault =
job receives a status 50&quot; </FONT>
<BR><FONT SIZE=3D2>&gt; which is not exactly our problem. We run Vault =
in the afternoon </FONT>
<BR><FONT SIZE=3D2>&gt; and they do not have the status 50 problem. The =
problem resides with </FONT>
<BR><FONT SIZE=3D2>&gt; our nornal backups, not Vault.</FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt; So, has anybody had an experience like this? =
Did MP5 help? Is an</FONT>
<BR><FONT SIZE=3D2>&gt; Ultra-4 not powerful enough for our =
environment?</FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt; Paul Griese</FONT>
<BR><FONT SIZE=3D2>&gt; System Management</FONT>
<BR><FONT SIZE=3D2>&gt; 713-331-6454</FONT>
<BR><FONT SIZE=3D2>&gt;&nbsp; </FONT>
<BR><FONT SIZE=3D2>&gt;</FONT>
<BR><FONT SIZE=3D2>&gt; =
______________________________________________________________________</=
FONT>
<BR><FONT SIZE=3D2>&gt; _______</FONT>
<BR><FONT SIZE=3D2>&gt;</FONT>
<BR><FONT SIZE=3D2>&gt;</FONT>
<BR><FONT SIZE=3D2>&gt; (c) 2003 TeleCheck International, Inc. THIS =
DOCUMENT, AND ANY ATTACHED</FONT>
<BR><FONT SIZE=3D2>&gt; INFORMATION: 1) IS PROPRIETARY, PRIVILEGED AND =
CONFIDENTIAL PROPERTY </FONT>
<BR><FONT SIZE=3D2>&gt; OF TELECHECK UNDER APPLICABLE LAW, AND 2) IS =
INTENDED EXCLUSIVELY FOR </FONT>
<BR><FONT SIZE=3D2>&gt; INTERNAL USE BY TELECHECK EMPLOYEES AND =
INTENDED RECIPIENTS WITH A </FONT>
<BR><FONT SIZE=3D2>&gt; LEGITIMATE TELECHECK BUSINESS NEED THEREFORE. =
ITS REPRODUCTION, </FONT>
<BR><FONT SIZE=3D2>&gt; DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE, =
EXCEPT TO SUCH </FONT>
<BR><FONT SIZE=3D2>&gt; TELECHECK EMPLOYEES AND INTENDED RECIPIENTS, IS =
STRICTLY PROHIBITED . </FONT>
<BR><FONT SIZE=3D2>&gt; IF YOU ARE NOT SUCH A TELECHECK EMPLOYEE OR =
INTENDED RECIPIENT, OR THE </FONT>
<BR><FONT SIZE=3D2>&gt; EMPLOYEE OR AGENT RESPONSIBLE FOR DELIVERING =
THIS MESSAGE TO THE </FONT>
<BR><FONT SIZE=3D2>&gt; INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED =
THAT ANY REPRODUCTION, </FONT>
<BR><FONT SIZE=3D2>&gt; DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE =
OF THIS DOCUMENT, OR ANY </FONT>
<BR><FONT SIZE=3D2>&gt; ATTACHMENTS, IS STRICTLY PROHIBITED.</FONT>
<BR><FONT SIZE=3D2>&gt;</FONT>
<BR><FONT SIZE=3D2>Are you using SSO with more than 1 media server =
having access to the tape drives? If so you might have to do a =
Synchronize Global Device Database on the media servers. Don't know why =
it happens, but that seems to fix our '50' problem.</FONT></P>

<P><FONT SIZE=3D2>Gregg</FONT>
</P>
<BR>

<P><FONT SIZE=3D2>-- </FONT>
<BR><FONT =
SIZE=3D2>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</FONT>
<BR><FONT SIZE=3D2>Gregg MacKinnon =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ford Motor Co.</FONT>
<BR><FONT =
SIZE=3D2>gmackinn AT ford DOT com&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2101 Village Rd. </FONT>
<BR><FONT SIZE=3D2>Technical Computing Section&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rm 1116, MD =
1076&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </FONT>
<BR><FONT SIZE=3D2>(313) 594-3716&nbsp;&nbsp; pager 7958343&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Dearborn Michigan, =
48124</FONT>
<BR><FONT =
SIZE=3D2>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </FONT></P>
<BR>

<P><FONT =
SIZE=3D2>_______________________________________________</FONT>
<BR><FONT SIZE=3D2>Veritas-bu maillist&nbsp; -&nbsp; =
Veritas-bu AT mailman.eng.auburn DOT edu <A =
HREF=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; =
TARGET=3D"_blank">http://mailman.eng.auburn.edu/mailman/listinfo/veritas=
-bu</A></FONT>
<BR><FONT =
SIZE=3D2>_______________________________________________________________=
______________</FONT>
</P>

<P><FONT SIZE=3D2>(c) 2003 TeleCheck International, Inc. THIS DOCUMENT, =
AND ANY ATTACHED INFORMATION: 1) IS PROPRIETARY, PRIVILEGED AND =
CONFIDENTIAL PROPERTY OF TELECHECK UNDER APPLICABLE LAW, AND 2)&nbsp; =
IS INTENDED EXCLUSIVELY FOR INTERNAL USE BY TELECHECK EMPLOYEES AND =
INTENDED RECIPIENTS WITH A LEGITIMATE TELECHECK BUSINESS NEED =
THEREFORE.&nbsp; ITS REPRODUCTION, DISSEMINATION, DISTRIBUTION =
AND/OR&nbsp; DISCLOSURE, EXCEPT TO SUCH TELECHECK EMPLOYEES AND =
INTENDED RECIPIENTS,&nbsp; IS STRICTLY PROHIBITED .&nbsp; IF YOU ARE =
NOT SUCH A TELECHECK EMPLOYEE OR INTENDED RECIPIENT, OR THE EMPLOYEE OR =
AGENT RESPONSIBLE FOR DELIVERING THIS MESSAGE TO THE INTENDED =
RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY REPRODUCTION, =
DISSEMINATION, DISTRIBUTION AND/OR DISCLOSURE OF THIS DOCUMENT, OR ANY =
ATTACHMENTS, IS STRICTLY PROHIBITED.</FONT></P>
<BR>
<BR>

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