Hello Randy

The database extension gets the value from the media server.

I think you should try to put 
CLIENT_READ_TIMEOUT = 1800 (30 min) in bp.conf

you may also want to use
CLIENT_CONNECT_TIMEOUT = 1800

if you have a windows media server it is in registry 
under ../Netbackup/currentversion/config
If I remember correctly these values should be of the type dword

Regards
Michael

On Fri, 19 Dec 2003 12:50:00 -0600, ZIMMER, RANDY K [AG/1000] wrote
> Hello All,
> 
> I have run into a situation where a restore fails and gives the 
> following message in the logs:
> 
> 17:50:19.360 [97787] <2> logconnections: BPRD CONNECT FROM 
> 10.30.108.108.3990 TO 10.30.32.33.13720
> 18:05:34.807 [97787] <16> readCommFile: ERR - timed out after 900 
> seconds while reading 
from /usr/openv/netbackup/logs/user_ops/dbext/logs/97787.0.1071856219
> 
> 18:05:34.833 [97787] <32> serverResponse: ERR - could not read from 
> comm file 
</usr/openv/netbackup/logs/user_ops/dbext/logs/97787.0.1071856219>
> 
> 18:05:34.839 [97787] <16> RestoreFileObjects: ERR - serverResponse() 
> failed
> 18:05:34.920 [97787] <16> do_backup_restore: Failed to open.
> 18:05:34.941 [97787] <16> sbtrestore: Failed to open for restore.
> 18:05:45.863 [97787] <4> sbtend: --- END of SESSION ---
> 
> Can somebody tell me where it get this "900 seconds" value for a 
> restore?  I believe it is a resource issue with available tapes or 
> tape drives.  When we run this restore with available tape drives it 
> is successful.  Any help would be greatly apprteciated!
> 
> Randy Zimmer
> Unix Technical Services
> Ofc:     (314)694-3109
> MonNet:       544-3109
> Pager:   (888)765-3338
> randy.k.zimmer AT monsanto DOT com
> 
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