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[Veritas-bu] NetBackup client binaries mysteriously deleted
2003-11-29 09:35:00
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We've seen this before. It can happen 2 ways
=20
1) You do the client install then don't reboot. Next time you go to log =
on to the Windows client the NBU Install starts up again asking to =
install the client when actually it removes it thinking there was a =
prior installed version. You really should reboot after a NBU Client =
install
=20
2) The other issue was when a BackupExec Client was installed then you =
install NBU client all is ok untill the Backupexec client is removed =
because it will remove the NBU client with the Backupexec client...
=20
Hope that makes sense.
-----Original Message-----
From: Cavanagh, Kevin B [mailto:KCavanagh AT cbe.ab DOT ca]
Sent: Friday, November 28, 2003 10:35 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] NetBackup client binaries mysteriously deleted
=20
We are having a rather strange problem with a Windows 2000 client we're =
backing up.
=20
Our master server is a Sunfire 280R running Solaris 9 and NBU Datacentre =
V4.5 FP5. The backup for this particular server has worked fine for =
several months but on 2 occasions recently, the backup has failed with:
=20
Subject: Backup on server_a - 57=20
=20
Backup on client server_a by root failed.
=20
Status =3D client connection refused.
=20
File list
---------
C:\
=20
We check to make sure the NetBackup service is running on the client. =
It's stopped. Attempts to restart fail with:
=20
Unable to start service "NetBackup INET Daemon". The system =
cannot find the file specified.
=20
When we check the the client to see if the NetBackup files are there (in =
"Program Files\Veritas\NetBackup\Bin"), all files are gone. The first =
time it happened, we thought it was odd but simply reinstalled the NBU =
client software and things worked fine for a few days but it happened =
again last night.
=20
Has anyone seen this behaviour before???=20
=20
TIA!
Kevin Cavanagh
=20
=20
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<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2>We've=20
seen this before. It can happen 2 ways</FONT></SPAN></DIV>
<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2>1) You=20
do the client install then don't reboot. Next time you go to log =
on to the=20
Windows client the NBU Install starts up again asking to install the =
client when=20
actually it removes it thinking there was a prior installed =
version. You=20
really should reboot after a NBU Client install</FONT></SPAN></DIV>
<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2>2) The=20
other issue was when a BackupExec Client was installed then you install =
NBU=20
client all is ok untill the Backupexec client is removed because it will =
remove=20
the NBU client with the Backupexec client...</FONT></SPAN></DIV>
<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT></SPAN> </DIV>
<DIV><SPAN class=3D033253114-29112003><FONT face=3DArial color=3D#0000ff =
size=3D2>Hope=20
that makes sense.</FONT></SPAN></DIV>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
<DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
size=3D2>-----Original Message-----<BR><B>From:</B> Cavanagh, Kevin B=20
[mailto:KCavanagh AT cbe.ab DOT ca]<BR><B>Sent:</B> Friday, November 28, 2003
=
10:35=20
AM<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT
edu<BR><B>Subject:</B>=20
[Veritas-bu] NetBackup client binaries mysteriously=20
deleted<BR><BR></FONT></DIV>
<DIV class=3DSection1>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">We are=20
having a rather strange problem with a Windows 2000 client we’re =
backing=20
up.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">Our master=20
server is a Sunfire 280R running Solaris 9 and NBU Datacentre V4.5 =
FP5.<SPAN=20
style=3D"mso-spacerun: yes"> </SPAN>The backup for this =
particular server=20
has worked fine for several months but on 2 occasions recently, the =
backup has=20
failed with:<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><SPAN=20
style=3D"mso-spacerun: yes"> </SPAN><o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans MS'">Subject:=20
Backup on server_a - 57 <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans MS'">Backup=20
on client server_a by root failed.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans MS'">Status=20
=3D client connection refused.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans MS'">File=20
list<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans =
MS'">---------<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal=20
style=3D"MARGIN-LEFT: 0.5in; mso-layout-grid-align: none"><FONT=20
face=3D"Comic Sans MS" size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans MS'; =
mso-bidi-font-family: 'Comic Sans MS'">C:\<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">We check to=20
make sure the NetBackup service is running on the client.<SPAN=20
style=3D"mso-spacerun: yes"> </SPAN>It’s stopped.<SPAN=20
style=3D"mso-spacerun: yes"> </SPAN>Attempts to restart fail=20
with:<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3D"Comic Sans MS" color=3Dblue =
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Comic Sans =
MS'"><SPAN=20
style=3D"mso-tab-count: =
1"> =20
</SPAN><o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal><FONT face=3D"Comic Sans MS" color=3Dblue =
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Comic Sans =
MS'"><SPAN=20
style=3D"mso-tab-count: =
1"> =20
</SPAN></SPAN></FONT><SPAN class=3DGramE><FONT face=3D"Comic Sans MS" =
color=3Dblack=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Comic Sans =
MS'">Unable to=20
start service “NetBackup INET =
Daemon”.</SPAN></FONT></SPAN><FONT=20
face=3D"Comic Sans MS" color=3Dblack size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Comic Sans MS'"> =
The=20
system cannot find the file specified.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">When we=20
check the the client to see if the NetBackup files are there (in =
“Program=20
Files\Veritas\NetBackup\Bin”), all files are gone.<SPAN=20
style=3D"mso-spacerun: yes"> </SPAN>The first time it happened, =
we thought=20
it was odd but simply reinstalled the NBU client software and things =
worked=20
fine for a few days but it happened again last=20
night.<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">Has anyone=20
seen this behaviour before??? <o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">TIA!<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'">Kevin=20
Cavanagh<o:p></o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P>
<P class=3DMsoNormal style=3D"MARGIN-LEFT: 0.5in"><FONT face=3D"Comic =
Sans MS"=20
size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: 'Comic Sans =
MS'"><o:p> </o:p></SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>=
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