Veritas-bu

[Veritas-bu] Help - ACSLS problems continued

2003-11-03 09:38:21
Subject: [Veritas-bu] Help - ACSLS problems continued
From: mattm AT m-c-s DOT com (Matt Moody)
Date: Mon, 3 Nov 2003 08:38:21 -0600
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MessageIf the server is W2k, you will need LibAttach to communicate to the
ACS library.  Also make sure both servers (media and ACS) can ping the
other.

If  you can't find acsd/it should be in the volmgr/bin directory alongwith
acstest.  If they are not there, find the binaries on another media server
or rerun the netbackup installation.

Matthew Moody
MCSI
  -----Original Message-----
  From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of
MOYES-CLARK,SHANNON (HP-FtCollins,ex1)
  Sent: Friday, October 31, 2003 2:58 PM
  To: veritas-bu AT mailman.eng.auburn DOT edu
  Subject: [Veritas-bu] Help - ACSLS problems continued


  Hi all,

      So I have moved things around and gotten the drives recognized.  What
I have now is:
          MediaServer: acsmediasvr
          MasterServer: nb45master01
          ACS Server: acslssvr

      The ACS library has two drives which are attached to the network vi
acsmediasvr.  I moved the drives into the acs(0) library that I added.  I
put the standalone back onto the master server.  Everything looks good, and
the ACS software is fine and I can ask it to list media and mount and
unmount drives.  So now I tried to inventory the robot and got the following
error:

  10/31/2003 1:51:10 PM > Inventory & Update for ACS(3) on tweedy
  -----
  cannot connect to acsd on host tweedy: Error number:  (10061)

  So, I thought that maybe there is a special acsd daemon that needs to be
running on the acs media server.  I ran acsd from volmgr/bin and got:
  acsd.exe - Unable to Locate DLL
  The dynamic link library libacs.dll could not be found in the specified
path:  ...........

  The man on acsd indicates that it should be started by the ltid, but when
I look in the activity monitor I get the Device Manager, Client Service and
VolumeManager running.

  Help Please-  I am completely baffled-

  Thanks,

  Shannon

  Shannon J. Moyes Clark
  Software Engineer
  Storage Software Division
  Hewlett Packard Company
  shannon.moyes-clark AT hp DOT com < <mailto:shannon.moyes-clark AT hp DOT 
com>>
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  All of that legal stuff about the opinions expressed here being mine and
not those of HP.


    -----Original Message-----
    From: Nash, Ebon [mailto:Ebon_Nash AT compuware DOT com]
    Sent: Friday, October 31, 2003 12:05 PM
    To: 'MOYES-CLARK,SHANNON (HP-FtCollins,ex1)';
veritas-bu AT mailman.eng.auburn DOT edu
    Subject: RE: [Veritas-bu] Help- problems with ltid and ACS


    I think the ltid daemon will stop running if there is no Drive created
in the ACS robot.
      -----Original Message-----
      From: MOYES-CLARK,SHANNON (HP-FtCollins,ex1) [mailto:shannonm AT hp DOT 
com]
      Sent: Friday, October 31, 2003 1:25 PM
      To: veritas-bu AT mailman.eng.auburn DOT edu
      Subject: RE: [Veritas-bu] Help- problems with ltid and ACS


      Oh,

          Another interesting thing, the Activity monitor indicates that two
vmd daemons are running.  When I stop that one that is running and start the
ltid, I get two vmd's starting.  Then the ltid goes down and one of the
vmd's, but the other one is still up.  I have even tried killing the ltid
from the command line.

      Shannon


      Shannon J. Moyes Clark
      Software Engineer
      Storage Software Division
      Hewlett Packard Company
      shannon.moyes-clark AT hp DOT com < <mailto:shannon.moyes-clark AT hp DOT 
com>>
      - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
      All of that legal stuff about the opinions expressed here being mine
and not those of HP.


        -----Original Message-----
        From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of
MOYES-CLARK,SHANNON (HP-FtCollins,ex1)
        Sent: Friday, October 31, 2003 11:11 AM
        To: veritas-bu AT mailman.eng.auburn DOT edu
        Subject: [Veritas-bu] Help- problems with ltid and ACS


        Hi all,

            I am having a problem with the ltid daemon and getting an acs to
run.  I have two media managers which have TLD libraries on them.  These are
running great.  On my master server nb45master1, we had a standalone drive.
Things were fine.  We determined to put in the acs library so we removed the
standalone from nb45master1 and made it the media server for the acs.  Now
if the ACS is in the configuration on nb45master1 or not, the ltid will not
come up and stay up.  I have never had any problems with this before and
have no idea how to debug it.  Can anyone give me some pointers on how to
figure out why the ltid will not stay up?
            The acs is fine because I can use it via HP data protector 5.0
from another backup system.

        Thanks,

        Shannon


        Shannon J. Moyes Clark
        Software Engineer
        Storage Software Division
        Hewlett Packard Company
        shannon.moyes-clark AT hp DOT com < <mailto:shannon.moyes-clark AT hp 
DOT com>>
        - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
        All of that legal stuff about the opinions expressed here being mine
and not those of HP.





    The contents of this e-mail are intended for the named addressee only.
It contains information that may be confidential. Unless you are the named
addressee or an authorized designee, you may not copy or use it, or disclose
it to anyone else. If you received it in error please notify us immediately
and then destroy it.



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<HTML><HEAD><TITLE>Message</TITLE>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Diso-8859-1">
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<BODY>
<DIV><SPAN class=3D280312914-03112003><FONT face=3DArial color=3D#0000ff =
size=3D2>If the=20
server is W2k, you will need LibAttach to communicate to the ACS =
library.&nbsp;=20
Also make sure&nbsp;both servers (media and ACS)&nbsp;can ping the =
other.&nbsp;=20
</FONT></SPAN></DIV>
<DIV><SPAN class=3D280312914-03112003><FONT face=3DArial color=3D#0000ff =

size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D280312914-03112003><FONT face=3DArial color=3D#0000ff =

size=3D2>If&nbsp; you can't find acsd/it should be in the volmgr/bin =
directory=20
alongwith acstest.&nbsp; If they are not there, find the binaries on =
another=20
media server or rerun the netbackup installation.</FONT></SPAN></DIV>
<DIV><SPAN class=3D280312914-03112003></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D280312914-03112003><FONT face=3DArial color=3D#0000ff =

size=3D2>Matthew Moody</FONT></SPAN></DIV>
<DIV><SPAN class=3D280312914-03112003><FONT face=3DArial color=3D#0000ff =

size=3D2>MCSI</FONT>&nbsp;</SPAN></DIV>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B>=20
  veritas-bu-admin AT mailman.eng.auburn DOT edu=20
  [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of=20
  </B>MOYES-CLARK,SHANNON (HP-FtCollins,ex1)<BR><B>Sent:</B> Friday, =
October 31,=20
  2003 2:58 PM<BR><B>To:</B>=20
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> [Veritas-bu] Help 
=
- ACSLS=20
  problems continued<BR><BR></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D882224320-31102003>Hi=20
  all,</SPAN></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D882224320-31102003></SPAN></FONT>&nbsp;</DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D882224320-31102003>&nbsp;&nbsp;&nbsp; So I have moved things =
around and=20
  gotten the drives recognized.&nbsp; What I have now =
is:</SPAN></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D882224320-31102003>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
  MediaServer: acsmediasvr</SPAN></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D882224320-31102003>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
  MasterServer: nb45master01</SPAN></FONT></DIV>
  <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
  class=3D882224320-31102003>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
ACS=20
  Server: acslssvr</SPAN></FONT></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>&nbsp;&nbsp;&nbsp; </FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003>&nbsp;&nbsp;&nbsp; <FONT =
face=3DArial=20
  color=3D#0000ff size=3D2>The ACS library has two drives which are =
attached to the=20
  network vi acsmediasvr.&nbsp; I moved the drives into the acs(0) =
library that=20
  I added.&nbsp; I put the standalone back onto the master server.&nbsp; =

  Everything looks good, and the ACS software is fine and I can ask it =
to list=20
  media and mount and unmount drives.&nbsp; So now I tried to inventory =
the=20
  robot and got the following error: </FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>10/31/2003 1:51:10 PM &gt; Inventory &amp; Update for ACS(3) =
on=20
  tweedy<BR>-----<BR>cannot connect to acsd on host tweedy: Error =
number:&nbsp;=20
  (10061)</FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff size=3D2>So,=20
  I thought that maybe there is a special acsd daemon that needs to be =
running=20
  on the acs media server.&nbsp; I ran acsd from volmgr/bin and got:=20
  </FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>acsd.exe - Unable to Locate DLL</FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff size=3D2>The=20
  dynamic link library libacs.dll could not be found in the specified=20
  path:&nbsp; ...........</FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff size=3D2>The=20
  man on acsd indicates that it should be started by the ltid, but when =
I look=20
  in the activity monitor I get the Device Manager, Client Service and=20
  VolumeManager running.</FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff size=3D2>Help=20
  Please-&nbsp; I am completely baffled-</FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Thanks, </FONT></SPAN></DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=3D882224320-31102003><FONT face=3DArial =
color=3D#0000ff=20
  size=3D2>Shannon</FONT></SPAN></DIV>
  <DIV>&nbsp;</DIV><!-- Converted from text/plain format -->
  <P><FONT size=3D2>Shannon J. Moyes Clark<BR>Software =
Engineer<BR>Storage=20
  Software Division<BR>Hewlett Packard =
Company<BR>shannon.moyes-clark AT hp DOT com=20
  &lt; &lt;<A=20
  =
href=3D"mailto:shannon.moyes-clark AT hp DOT 
com">mailto:shannon.moyes-clark@hp.=
com</A>&gt;&gt;<BR>-=20
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - =
-<BR>All of=20
  that legal stuff about the opinions expressed here being mine and not =
those of=20
  HP.<BR>&nbsp;</FONT> </P>
  <BLOCKQUOTE style=3D"MARGIN-RIGHT: 0px">
    <DIV></DIV>
    <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
    face=3DTahoma size=3D2>-----Original Message-----<BR><B>From:</B> =
Nash, Ebon=20
    [mailto:Ebon_Nash AT compuware DOT com] <BR><B>Sent:</B> Friday, October =
31, 2003=20
    12:05 PM<BR><B>To:</B> 'MOYES-CLARK,SHANNON (HP-FtCollins,ex1)';=20
    veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: =
[Veritas-bu] Help-=20
    problems with ltid and ACS<BR><BR></FONT></DIV>
    <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN =
class=3D379460219-31102003>I=20
    think the&nbsp;ltid daemon will stop running if there is no Drive =
created in=20
    the ACS robot.</SPAN></FONT></DIV>
    <BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
      <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
      size=3D2>-----Original Message-----<BR><B>From:</B> =
MOYES-CLARK,SHANNON=20
      (HP-FtCollins,ex1) [mailto:shannonm AT hp DOT com]<BR><B>Sent:</B> =
Friday,=20
      October 31, 2003 1:25 PM<BR><B>To:</B>=20
      veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: =
[Veritas-bu]=20
      Help- problems with ltid and ACS<BR><BR></FONT></DIV>
      <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
      class=3D082582218-31102003>Oh,</SPAN></FONT></DIV>
      <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
      class=3D082582218-31102003></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
      class=3D082582218-31102003>&nbsp;&nbsp;&nbsp; Another interesting =
thing, the=20
      Activity monitor indicates that two vmd daemons are running.&nbsp; =
When I=20
      stop that one that is running and start the ltid, I get two vmd's=20
      starting.&nbsp; Then the ltid goes down and one of the vmd's, but =
the=20
      other one is still up.&nbsp; I have even tried killing the ltid =
from the=20
      command line.</SPAN></FONT></DIV>
      <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
      class=3D082582218-31102003></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
      class=3D082582218-31102003>Shannon</SPAN></FONT></DIV>
      <DIV>&nbsp;</DIV>
      <DIV>&nbsp;</DIV><!-- Converted from text/plain format -->
      <P><FONT size=3D2>Shannon J. Moyes Clark<BR>Software =
Engineer<BR>Storage=20
      Software Division<BR>Hewlett Packard =
Company<BR>shannon.moyes-clark AT hp DOT com=20
      &lt; &lt;<A=20
      =
href=3D"mailto:shannon.moyes-clark AT hp DOT 
com">mailto:shannon.moyes-clark@hp.=
com</A>&gt;&gt;<BR>-=20
      - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - =
-<BR>All=20
      of that legal stuff about the opinions expressed here being mine =
and not=20
      those of HP.<BR>&nbsp;</FONT> </P>
      <BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
        <DIV></DIV>
        <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr =
align=3Dleft><FONT=20
        face=3DTahoma size=3D2>-----Original =
Message-----<BR><B>From:</B>=20
        veritas-bu-admin AT mailman.eng.auburn DOT edu=20
        [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of 
=

        </B>MOYES-CLARK,SHANNON (HP-FtCollins,ex1)<BR><B>Sent:</B> =
Friday,=20
        October 31, 2003 11:11 AM<BR><B>To:</B>=20
        veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> =
[Veritas-bu] Help-=20
        problems with ltid and ACS<BR><BR></FONT></DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003>Hi all,</SPAN></FONT></DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003></SPAN></FONT>&nbsp;</DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003>&nbsp;&nbsp;&nbsp; I am having a =
problem with=20
        the ltid daemon and getting an acs to run.&nbsp; I have two =
media=20
        managers which have TLD libraries on them.&nbsp; These are =
running=20
        great.&nbsp; On my master server nb45master1, we had a =
standalone=20
        drive.&nbsp; Things were fine.&nbsp; We determined to put in the =
acs=20
        library so we removed the standalone from nb45master1 and made =
it the=20
        media server for the acs.&nbsp; Now if the ACS is in the =
configuration=20
        on nb45master1&nbsp;or not, the ltid will not come up and stay =
up.&nbsp;=20
        I have never had any problems with this before and have no idea =
how to=20
        debug it.&nbsp; Can anyone give me some pointers on how to =
figure out=20
        why the ltid will not stay up?&nbsp; </SPAN></FONT></DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003>&nbsp;&nbsp;&nbsp; The acs is fine =
because I=20
        can use it via HP data protector 5.0 from another backup=20
        system.</SPAN></FONT></DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003></SPAN></FONT>&nbsp;</DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003>Thanks,</SPAN></FONT></DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003></SPAN></FONT>&nbsp;</DIV>
        <DIV><FONT face=3DArial color=3D#0000ff size=3D2><SPAN=20
        class=3D685300418-31102003>Shannon</SPAN></FONT></DIV>
        <DIV><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT>&nbsp;</DIV>
        <DIV><FONT face=3DArial color=3D#0000ff =
size=3D2></FONT>&nbsp;</DIV><!-- Converted from text/plain format -->
        <P><FONT size=3D2>Shannon J. Moyes Clark<BR>Software =
Engineer<BR>Storage=20
        Software Division<BR>Hewlett Packard=20
        Company<BR>shannon.moyes-clark AT hp DOT com &lt; &lt;<A=20
        =
href=3D"mailto:shannon.moyes-clark AT hp DOT 
com">mailto:shannon.moyes-clark@hp.=
com</A>&gt;&gt;<BR>-=20
        - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - =
-<BR>All=20
        of that legal stuff about the opinions expressed here being mine =
and not=20
        those of HP.</FONT></P></BLOCKQUOTE></BLOCKQUOTE><BR><BR><BR>
    <P><B><FONT face=3DArial size=3D2>The contents of this e-mail are =
intended for=20
    the named addressee only. It contains information that may be =
confidential.=20
    Unless you are the named addressee or an authorized designee, you =
may not=20
    copy or use it, or disclose it to anyone else. If you received it in =
error=20
    please notify us immediately and then destroy it.</FONT></B>=20
  </P><BR></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>

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