This is a multi-part message in MIME format.
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Hello,
Environment
========================================================================
=======================
Master Server : HP-UX 11i
Media Server : HP-UX 11i
Tape Library : STK L700 with 9840 drive, 5 Drivers
Symptom
========================================================================
===========
When we tried to restore from tape, it happed failed.
Then we saw bptm log of media server, it happed errors as below.
13:41:56.514 [16110] <2> getsockconnected: host=nbu_master service=bpdbm
address=47.96.8.13 protocol=tcp non-reserved port=13721
13:41:56.515 [16110] <2> logconnections: BPDBM CONNECT FROM
47.96.7.66.64296 TO 47.96.8.13.13721
13:41:56.796 [16110] <16> io_read_media_header: block read is not a
NetBackup media header, len = 32768, media id SC0159, drive index 2,
data is unknown
13:41:56.796 [16110] <2> check_error_history: called from bptm line
10235, EXIT_Status = 172
13:41:56.796 [16110] <2> io_close: closing
/usr/openv/netbackup/db/media/tpreq/SC0159, from bptm.c.12946
What do you mean above errors?
When do you happed in the situation or environment ?
And What do I action how to solve this problem ?
Thanks.
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<div class=3DSection1 style=3D'layout-grid:18.0pt'>
<p class=3DMsoNormal style=3D'layout-grid-mode:char'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:Arial;mso-bidi-font-family:Arial'>Hello,<o:p></o:p>=
</span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>Environment <o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D<o:p></=
o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>Master <span class=3DGramE>Server :</span> HP-UX =
11i<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>Media <span class=3DGramE>Server :</span> HP-UX =
11i<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>Tape <span class=3DGramE>Library :</span> STK L700 with 9840 drive, =
5
Drivers<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>Symptom =
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>When we tried to restore from tape, it happed =
failed.<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>Then we saw <span class=3DSpellE>bptm</span> log of media server, =
it happed
errors as below.<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>13:41:56.514 [16110] <2> <span =
class=3DSpellE>getsockconnected</span>:
host=3D<span class=3DSpellE>nbu_master</span> service=3D<span =
class=3DSpellE>bpdbm</span>
address=3D47.96.8.13 protocol=3D<span class=3DSpellE>tcp</span> =
non-reserved
port=3D13721<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>13:41:56.515 [16110] <2> <span =
class=3DSpellE>logconnections</span>:
BPDBM CONNECT FROM 47.96.7.66.64296 TO =
47.96.8.13.13721<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>13:41:56.796 [16110] <16<font color=3Dred><span =
style=3D'color:red'>> <span
class=3DSpellE><b style=3D'mso-bidi-font-weight:normal'><span =
style=3D'font-weight:
bold;mso-bidi-font-weight:normal'>io_read_media_header</span></b></span><=
b
style=3D'mso-bidi-font-weight:normal'><span =
style=3D'font-weight:bold;mso-bidi-font-weight:
normal'>: block read is not a <span class=3DSpellE>NetBackup</span> =
media header,
<span class=3DSpellE>len</span> =3D 32768, media id SC0159, drive index =
2, data is
unknown<o:p></o:p></span></b></span></font></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>13:41:56.796 [16110] <2> <span =
class=3DSpellE>check_error_history</span>:
called from <span class=3DSpellE>bptm</span> line 10235, <span =
class=3DSpellE>EXIT_Status</span>
=3D 172<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>13:41:56.796 [16110] <2> <span =
class=3DSpellE>io_close</span>: closing
/usr/openv/netbackup/db/media/tpreq/SC0159, from =
bptm.c.12946<o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'><o:p> </o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>What do you mean above errors? <o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>When do you happed in the situation or <span =
class=3DGramE>environment ?</span><o:p></o:p></span></font></p>
<p class=3DMsoNormal align=3Dleft =
style=3D'text-align:left;layout-grid-mode:char;
mso-layout-grid-align:none;word-break:keep-all'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:"Times New =
Roman";mso-bidi-font-family:굴림;mso-font-kerning:
0pt'>And What do I action how to solve this <span class=3DGramE>problem =
?</span><o:p></o:p></span></font></p>
<p class=3DMsoNormal style=3D'layout-grid-mode:char'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:Arial;mso-bidi-font-family:Arial'><o:p> </o:p>=
</span></font></p>
<p class=3DMsoNormal style=3D'layout-grid-mode:char'><font size=3D2 =
face=3D굴림><span
lang=3DEN-US =
style=3D'font-size:10.0pt;mso-bidi-font-size:10.0pt;font-family:굴&=
#47548;;
mso-hansi-font-family:Arial;mso-bidi-font-family:Arial'>Thanks.<o:p></o:p=
></span></font></p>
<p class=3DMsoNormal><font size=3D2 face=3D바탕><span =
lang=3DEN-US><o:p> </o:p></span></font></p>
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