On Wed, 2003-08-27 at 11:53, Greenberg, Katherine A wrote:
is a solution, but some jobs don't die, and there are like 10 jobs daily
with the same problem. 


> Kill the job.
> 
> Katherine Greenberg
> Systems Engineer
> Mid-Range Storage Management
> Aetna, Inc.
> bensonka AT aetna DOT com
> 860.636.6724
> 
> 
> -----Original Message-----
> From: Marcelo Bartsch [mailto:mbartsch AT netglobalis DOT net]
> Sent: Wednesday, August 27, 2003 11:46 AM
> To: Veritas BU
> Subject: [Veritas-bu] Jobs stuck in active state, no library activirty
> (NBU 3.4 Patch 5 on Solaris)
> 
> 
> Hello List,
>       i'm having the next problem, using NBU DC 3.4_5 on Solaris 8
> with a STK 9710 with 10 DLT7000 conected using SCSI (5 drivers in 1
> channel, 5 drives in the other + the robot control) , the server is a
> Sun e250 with 1GB Ram and 2 Ultra 400Mhz cpu.
> 
> in the job monitor (xbpmon) the jobs shows as active, no progress on
> them, the Status window is empty, the Job PID on the server is a bpsched
> process (/usr/openv/netbackup/bin/bpsched -mainempty), and the job is 9
> hours old, no media is mounted on the library. but is not with all the
> jobs just a few of them. on the support site i just foud a reference to
> the problem, and they said solution is apply patch J[something] but this
> patch is over writen with 3.4_5.
> 
> aditional debug (using truss -p <PID>) shows only the following: # truss
> -p 24855 msgrcv(13314, 0x00392A5C, 532, 24855, 0) (sleeping...)
> 
> 
> any ideas, which logs can take a look at,anyone needs extra info ?
> 
> TIA
> 
> 
> --
>    Marcelo Bartsch
> mbartsch AT netglobalis DOT net
>   www.netglobalis.net
> 
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> 
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-- 
   Marcelo Bartsch
mbartsch AT netglobalis DOT net
  www.netglobalis.net

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