Veritas-bu

[Veritas-bu] Three minutes, then the restore dies (positioning timeout??)

2003-08-12 14:27:40
Subject: [Veritas-bu] Three minutes, then the restore dies (positioning timeout??)
From: ern AT spinnakernet DOT com (Rudy Nedved)
Date: Tue, 12 Aug 2003 14:27:40 -0400
Donaldson, Mark wrote:
> I'm having trouble with a restore.  It seems to be timing out on media
> positioning after exactly three minutes.  Here's the top of the logfile:
> 
>   Restore started 08/12/2003 11:38:14
>   11:38:17 (99312.xxx) Restore job id 99312 will require 1 image.
>   11:38:17 (99312.xxx) Media id C00194 is needed for the restore.
>   11:38:20 (99312.001) Restoring from image created Fri Jul 25 13:55:39 2003
>   11:38:22 (99312.001) INF - Waiting for mount of media id CG0194 on server
> XXX.
>   11:39:04 (99312.001) INF - Waiting for positioning of media id CG0194 on
> server XXX.
>   11:42:04 (99312.001) The following files/folders were not restored:
>   <snip filelist>
>   11:42:09 (99312.001) Status of restore from image created Fri Jul 25
> 13:55:39 2003 = media position error
>   11:42:10 (99312.xxx) INF - Status = the restore failed to recover the
> requested files.
> 
> If you notice, the time between the positioning start & the failure
> notification is precisely three minutes.  Four attempts, each fails at the
> three-minute mark.

Sounds like the forward space file operation after checking the tape label
is failing.... Truncated tape image set?

I have seen similiar failures in different situations.... busted NAS software
and mixing DLT7000 label tapes on DLT8000 tape drives....

I would ask NetBackup to dump the tape's images and see what it reports....
What is the command -- bpimagelist?

Cheers,
-Rudy




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