Veritas-bu

[Veritas-bu] Status 1 Notifications (How to send customer more info on what file was skipped) NB

2003-07-31 16:12:17
Subject: [Veritas-bu] Status 1 Notifications (How to send customer more info on what file was skipped) NB
From: dfdwyer AT tecoenergy DOT com (Dennis Dwyer)
Date: Thu, 31 Jul 2003 16:12:17 -0400
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Man ... has this issue been a thorn in our side for the past several mont=
hs. Yes the command David mentioned will give you what you want but let m=
e tell you our sad tale of woe. The output from that command is very busy=
=2E It's suitable for techies to parse through and figure it out but try =
sending it to other non-techie type folks and stand-by for the backlash. =
In our case the area wanting the data only wanted to see the file name in=
 question (not all the other stuff wrapped around it) and oh by the way, =
he only wants to see servers that pertain to his area, not all the server=
s in the list. Add to that the fact that we're not really script literate=
 yet, we were expending a lot of manual effort to create this report. We =
have since gone out and looked at 3rd pa
rty reporting products to enhance the NBU environment (sorry, not Advance=
d Reporter) and have since acquired said product. We now have (or soon wi=
ll have) automated capabilities to do what it is you're asking for plus a=
 myriad of other things. I'm a firm believer in letting the iron brain do=
 everything we can get it to do and with diminished staff, I don't want m=
y folks to have to be in script/program maintenance mode every time Verit=
as decides they might want to change the format in which the data is pres=
ented.

Good luck in your effort. I hope your users will be with the data, as is,=
 without the added manual manipulation.

Regards,
Dennis

Dennis F. Dwyer
Manager, Systems Software
Tampa Electric Company

(813) 225-5181  - Voice
(813) 275-3599  - FAX

Visit our corporate website at www.tecoenergy.com

The Colonel Says: "Time is not a test of the truth"
Translation: Just because you've always done it that way, doesn't make it=
 right

>>> "David Chapa" <david.chapa AT adic DOT com> 07/31/2003 3:53:13 PM >>>
bperror -problems -jobid <jobid> -U -hoursago <hours>

or

bperror -problems -client <client> -hoursago <hours> -U

should work

-----Original Message-----
From: Paul Boatman [mailto:boatm005 AT groupwise.umn DOT edu]=20
Sent: Thursday, July 31, 2003 1:40 PM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Status 1 Notifications (How to send customer more
info on what file was skipped) NBU Datacenter 4.5

Hey guys and gals !=20

I'm back on the forum, after a e-mail address change, and a successful
4.5 upgrade and the patches of course :)

My question is this: Our customers would like a list of what files were
skipped when we get a Status 1.

Is there a way to build that into the notification script ? Has anyone
already done this ?

Thanks in advance !

- Paul Boatman




This e-mail and its attachments have been scanned for viruses.
OIT/NDIS -  University of Minnesota


_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu

_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu


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<BODY style=3D"MARGIN-TOP: 2px; FONT: 10pt Tahoma; MARGIN-LEFT: 2px">
<DIV>Man ... has this issue been a thorn in our side for the past several=
=20
months. Yes the command David mentioned will give you what you want but l=
et me=20
tell you our sad tale of woe. The output from that command is very busy. =
It's=20
suitable for techies to parse through and figure it out but try sending i=
t to=20
other non-techie type folks and stand-by for the backlash. In our case th=
e area=20
wanting the data only wanted to see the file name in question (not all th=
e other=20
stuff wrapped around it) and oh by the way, he only wants to see servers =
that=20
pertain to his area, not all the servers in the list. Add to that the fac=
t that=20
we're not really script literate yet, we were expending a lot of manual e=
ffort=20
to create this report. We have since gone out and looked at 3rd party rep=
orting=20
products to enhance the NBU environment (sorry, not Advanced Reporter) an=
d have=20
since acquired said product. We now have (or soon will have) automated=20
capabilities to do what it is you're asking for plus a myriad of other th=
ings.=20
I'm a firm believer in letting the iron brain do everything we can get it=
 to do=20
and with diminished staff, I don't want my folks to have to be in script/=
program=20
maintenance mode every time Veritas decides they might want to change the=
 format=20
in which the data is presented.</DIV>
<DIV>&nbsp;</DIV>
<DIV>Good luck in your effort. I hope your users will be with the data, a=
s is,=20
without the added manual manipulation.</DIV>
<DIV>&nbsp;</DIV>
<DIV>Regards,</DIV>
<DIV>Dennis</DIV>
<DIV>&nbsp;</DIV>
<DIV>Dennis F. Dwyer<BR>Manager, Systems Software<BR>Tampa Electric=20
Company</DIV>
<DIV>&nbsp;</DIV>
<DIV>(813) 225-5181&nbsp; - Voice<BR>(813) 275-3599&nbsp; - FAX</DIV>
<DIV>&nbsp;</DIV>
<DIV>Visit our corporate website at <A=20
href=3D"http://www.tecoenergy.com";>www.tecoenergy.com</A></DIV>
<DIV>&nbsp;</DIV>
<DIV>The Colonel Says: "Time is not a test of the truth"<BR>Translation: =
Just=20
because you've always done it that way, doesn't make it=20
right<BR><BR>&gt;&gt;&gt; "David Chapa" &lt;david.chapa AT adic DOT com&gt; 
07/3=
1/2003=20
3:53:13 PM &gt;&gt;&gt;<BR>bperror -problems -jobid &lt;jobid&gt; -U -hou=
rsago=20
&lt;hours&gt;<BR><BR>or<BR><BR>bperror -problems -client &lt;client&gt;=20
-hoursago &lt;hours&gt; -U<BR><BR>should work<BR><BR>-----Original=20
Message-----<BR>From: Paul Boatman [<A=20
href=3D"mailto:boatm005 AT groupwise.umn DOT edu]">mailto:boatm005 AT groupwise 
DOT umn=
=2Eedu]</A>=20
<BR>Sent: Thursday, July 31, 2003 1:40 PM<BR>To:=20
veritas-bu AT mailman.eng.auburn DOT edu<BR>Subject: [Veritas-bu] Status 1=20
Notifications (How to send customer more<BR>info on what file was skipped=
) NBU=20
Datacenter 4.5<BR><BR>Hey guys and gals ! <BR><BR>I'm back on the forum, =
after a=20
e-mail address change, and a successful<BR>4.5 upgrade and the patches of=
 course=20
:)<BR><BR>My question is this: Our customers would like a list of what fi=
les=20
were<BR>skipped when we get a Status 1.<BR><BR>Is there a way to build th=
at into=20
the notification script ? Has anyone<BR>already done this ?<BR><BR>Thanks=
 in=20
advance !<BR><BR>- Paul Boatman<BR><BR><BR><BR><BR>This e-mail and its=20
attachments have been scanned for viruses.<BR>OIT/NDIS -&nbsp; University=
 of=20
Minnesota<BR><BR><BR>_______________________________________________<BR>V=
eritas-bu=20
maillist&nbsp; -&nbsp; Veritas-bu AT mailman.eng.auburn DOT edu<BR><A=20
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http:/=
/mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A><BR><BR>__________=
_____________________________________<BR>Veritas-bu=20
maillist&nbsp; -&nbsp; Veritas-bu AT mailman.eng.auburn DOT edu<BR><A=20
href=3D"http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu";>http:/=
/mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A><BR><BR></DIV></BO=
DY></HTML>


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