Veritas-bu

[Veritas-bu] ADIC problem.

2003-03-18 16:42:34
Subject: [Veritas-bu] ADIC problem.
From: Greg.Pearson AT bp DOT com (Pearson, Gregory M (Getronics))
Date: Tue, 18 Mar 2003 15:42:34 -0600
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Octave:
 
I would recommend that you "reset" your pathlights rather than reboot.  The
POST on the 5101 takes about 3 minutes, which is just long enough for any
Windows NT/2000 media servers to lose connection to the tape drives (if they
still see all drives), and you will most likely end up having to reboot the
servers for them to see them.  If you are running strictly *NIX, you should
be fine.
 
To reset the pathlights, telnet in to them and issue the reset command.
They should reset in about 20 seconds.  Once they are back up, telnet into
them again, and you can check to see if all paths and devices are present by
issuing the following commands:  scsiShow and fcShow  (please note that they
are case sensitive).
 
Greg Pearson

-----Original Message-----
From: Robert.Halton AT jpmchase DOT com [mailto:Robert.Halton AT jpmchase DOT 
com]
Sent: Monday, March 17, 2003 1:07 PM
To: oorgeron AT hibbertgroup DOT com; veritas-bu AT mailman.eng.auburn DOT edu
Subject: RE: [Veritas-bu] ADIC problem.



Octave.

I am pretty certain the problem is in how Veritas sees the drives.  I came
across this a month or so ago, maybe a bit more.

Basically you should be able to resolve it by rebooting the SNC. 

But to confirm there is an issue, under media and device management, confirm
that the Multihosted drives are all visible, 

You need to make sure that that serial number of each drive is present when
you get down to the device.

I have found that this is normally the case.

Robert


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<TITLE>RE: [Veritas-bu] ADIC problem.</TITLE>

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<DIV><FONT face=Arial color=#0000ff size=2>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff 
size=2>Octave:</FONT></SPAN></DIV>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff size=2>I 
would recommend that you "reset" your pathlights rather than reboot.&nbsp; The 
POST on the 5101 takes about 3 minutes, which is just long enough for any 
Windows NT/2000 media servers to lose connection to the tape drives (if they 
still see all drives), and you will most likely end up having to reboot the 
servers for them to see them.&nbsp; If you are running strictly *NIX, you 
should 
be fine.</FONT></SPAN></DIV>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff size=2>To 
reset the pathlights, telnet in to them and issue the reset command.&nbsp; They 
should reset in about 20 seconds.&nbsp; Once they are back up, telnet into them 
again, and you can check to see if all paths and devices are present by issuing 
the following commands:&nbsp; scsiShow and fcShow&nbsp; (please note that they 
are case sensitive).</FONT></SPAN></DIV>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=413042119-17032003><FONT face=Arial color=#0000ff size=2>Greg 
Pearson</FONT></SPAN></DIV></FONT></DIV>
<BLOCKQUOTE>
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> Robert.Halton AT jpmchase 
DOT com 
  [mailto:Robert.Halton AT jpmchase DOT com]<BR><B>Sent:</B> Monday, March 17, 
2003 
  1:07 PM<BR><B>To:</B> oorgeron AT hibbertgroup DOT com; 
  veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> RE: [Veritas-bu] 
ADIC 
  problem.<BR><BR></FONT></DIV><!-- Converted from text/rtf format -->
  <P align=left><SPAN lang=en-us><FONT color=#0000ff 
  size=2>Octave.</FONT></SPAN></P>
  <P align=left><SPAN lang=en-us><FONT color=#0000ff size=2>I am pretty certain 
  the problem is in how Veritas sees the drives.&nbsp; I came across this a 
  month or so ago, maybe a bit more.</FONT></SPAN></P>
  <P align=left><SPAN lang=en-us><FONT color=#0000ff size=2>Basically you 
should 
  be able to resolve it by rebooting the SNC. </FONT></SPAN></P>
  <P align=left><SPAN lang=en-us><FONT color=#0000ff size=2>But to confirm 
there 
  is an issue, under media and device management, confirm 
  that</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT 
  color=#0000ff size=2>the</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN 
  lang=en-us><FONT color=#0000ff size=2> Multihosted drives are all 
  visible,</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> </SPAN></P>
  <P align=left><SPAN lang=en-us><FONT color=#0000ff size=2>You need to make 
  sure</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT 
  color=#0000ff size=2>that</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN 
  lang=en-us><FONT color=#0000ff size=2> that serial number of each drive is 
  present when you get down to the device.</FONT></SPAN></P>
  <P align=left><SPAN lang=en-us><FONT color=#0000ff size=2>I have found that 
  this is normally the case.</FONT></SPAN></P>
  <P align=left><SPAN lang=en-us><FONT color=#0000ff 
  size=2>Robert</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN 
lang=en-us></SPAN></P></BLOCKQUOTE></BODY></HTML>

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