Veritas-bu

[Veritas-bu] NT 2000 falling off the network

2003-03-10 13:53:22
Subject: [Veritas-bu] NT 2000 falling off the network
From: Robert.Halton AT jpmchase DOT com (Robert.Halton AT jpmchase DOT com)
Date: Mon, 10 Mar 2003 10:53:22 -0800
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I am running Netbackup 3.4 Patch 3 on my windows 2000 Media Server.

=20

The master server is on Solaris.  And the jukebox is a scalar 1000 with
10 drives.=20

=20

6 for the master and 4 shared between 2 Windows 2K Media servers.

=20

Last night all the jobs on this server failed, as the storage unit
became unavailable. All 4 drives were down.

So this morning I upped the drives, and kicked off the jobs again on
both servers.

=20

Server A ran fine, however after 20 minutes server B went down, I could
not ping it, however I could go

To the server and login.  However I was unable to ping out from the
server

>From the event log

=20

TEAM 1 : PROBLEM: A Failover occurred : The Primary NIC was not
receiving.  ACTION: Please check your cabling or switch port status, or
run diagnostics to test card.

=20

So I rebooted the server and it came back up and was on the network. =20

=20

=20

Then about an hour later the same thing happened, this time I stopped
the Veritas Services and the server came back onto the network,

=20

This is the 2nd time this has happened, last time it was on Server A.
It looks like Veritas is overrunning the server and taking all the open=20

Sessions, and somehow blocking network traffic.

=20

Anyone ever encounter this?

=20

I have  a case open with Veritas Support, and I wanted to see if anyone
had any insight.

=20

Thanks

Robert

=20


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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I am running Netbackup 3.4 Patch 3 on my windows 2000 =
Media
Server.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>The master server is on Solaris.&nbsp; And the =
jukebox is a
scalar 1000 with 10 drives. </span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>6 for the master and 4 shared between 2 Windows 2K =
Media
servers.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Last night all the jobs on this server failed, as the =
storage
unit became unavailable. All 4 drives were down.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>So this morning I upped the drives, and kicked off =
the jobs
again on both servers.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Server A ran fine, however after 20 minutes server B =
went
down, I could not ping it, however I could go</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>To the server and login.&nbsp; However I was unable =
to ping
out from the server</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>From the event log</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D1 face=3D"MS Shell Dlg"><span =
style=3D'font-size:
8.5pt;font-family:"MS Shell Dlg"'>TEAM 1 : PROBLEM: A Failover occurred =
: The
Primary NIC was not receiving.&nbsp; ACTION: Please check your cabling =
or
switch port status, or run diagnostics to test card.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>So I rebooted the server and it came back up and was =
on the
network.&nbsp; </span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Then about an hour later the same thing happened, =
this time
I stopped the Veritas Services and the server came back onto the =
network,</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>This is the 2<sup>nd</sup> time this has happened, =
last time
it was on Server A.&nbsp; It looks like Veritas is overrunning the =
server and
taking all the open </span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Sessions, and somehow blocking network =
traffic.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Anyone ever encounter this?</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>I have&nbsp; a case open with Veritas Support, and I =
wanted
to see if anyone had any insight.</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Thanks</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Robert</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

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