First, let me say that any perceived frustration with Veritas is *not*
directed at Rockey.  It's leftover from a **very** bad experience with their
consultants.

The word copyright is never used in the HTML document created by the runbook
generator, and it is also not mentioned in the readme.  I don't have any
hard-copy documentation of the software, since Veritas left the software on
my master server.  I have absolutely no intention of sharing the software
and intentionally left that offer out of my post, although it's just silly
that Veritas doesn't make this available to your clients.  I sincerely hope
that Veritas realizes that it's mostly useless to document an environment
only at installation.  Things change.

This is a simple tool that adds very little value to the Veritas deployment
process and in no way differentiates you from your competitors, but the tool
is very useful when used over the life of an NBU installation.  My company
has paid Veritas a *significant* amount of money for NBU and it's support,
as have the other subscribers to this list.  Veritas doesn't sell the
runbook as a service after installation, so why does Veritas keep this
useful tool away from your users?

Sincerely,
Matt Adcock
Systems Manager
Georgia Superior Court Clerks' Cooperative Authority
404-327-9058
www.gsccca.org


-----Original Message-----
From: Rockey Reed [mailto:Rockey.Reed AT veritas DOT com] 
Sent: Tuesday, February 18, 2003 10:32 PM
To: Quarantine
Subject: RE: [Veritas-bu] Printing from the NetBackup gui


Matt,

The runbook is proprietary property and should have been removed after the
installation was complete.  You should NOT share this with anyone.  I
believe there is a copyright statement on the book, which should be
observed.

Thanks,
Rockey Reed
MCSE, MCP+I
Staff Consultant
VERITAS Software 
(w)936.273.5021
(c)832.567.0057
(EFax)2147220248

Democracy is two wolves and a lamb voting on what to have for lunch. Liberty
is a well-armed lamb contesting the vote! --Benjamin Franklin 


-----Original Message-----
From: Quarantine [mailto:Quarantine AT GSCCCA DOT ORG]
Sent: Tuesday, February 18, 2003 7:26 PM
To: 'dbyops'; 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Printing from the netbackup gui


Not sure about getting this from the GUI.  In the Windows side of the house,
there's a report called the runbook that documents pretty much everything
you could imagine about your NBU environment including all your policies.
I'm guessing this probably exists for you *nix folks also.  The Veritas
professional services people acted like this was some big secret and that
they weren't supposed to let clients have it, but they were kind enough to
leave the files necessary to create the runbook on my master server.  I then
wrote a script that creates the runbook and emails it to a specified address
with blat (it's an HTML doc).  I have this scheduled to run every month on
my master server and send the email to one of my public folders.

Matt

-----Original Message-----
From: dbyops [mailto:dbyops AT compuserve DOT com] 
Sent: Monday, February 17, 2003 6:17 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Printing from the netbackup gui


Hi people,

I am a newbie to netbackup. I am currently running Netbackup 4.1 on solaris
8. How do i get a hardcopy of my policies from within the netbackup java
GUI? I have tried selecting the print option from the menus but this does
not seem to work...any ideas?

Yours greatfully,

Jonny.
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