Veritas-bu

[Veritas-bu] AIT Tapes stuck in offline drive

2003-01-23 21:10:41
Subject: [Veritas-bu] AIT Tapes stuck in offline drive
From: scurry AT yahoo-inc DOT com (Steve Curry)
Date: Thu, 23 Jan 2003 18:10:41 -0800
I think this might be a firmware issue with the Sony AIT2 drive which has
been resolved with a firmware update.  You might ask your vendor about
this...

Steve Curry
Storage-Ops
Yahoo! Inc.
http://www.yahoo.com

(w) 408.349.6632

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Ben
Rockwood
Sent: Thursday, January 23, 2003 4:13 PM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] AIT Tapes stuck in offline drive


Hello.

I've run into an odd problem.  I'm using an ADIC 80 tape AIT2 robot with
4 drives and NetBackup 3.4GA on Solaris.  What happens is that from time
to time I find a drive offlined, with a tape still in the drive.  Volmgr
doesn't show (in the gui at least) that a drive is there, however.
Looking physically at the drive I see no problems with the drive, but a
tape is loaded into the drive.  Using robtest I see that there is indeed a
tape in the drive and I also see it's information properly (slot number,
etc).
The problem, first off, is that the tape should have unloaded
automatically which it didn't.  Secondly, I can't manually remove the tape
via robtest:
unload d4
Opening /dev/rmt/3cbn, please wait...
Error - cannot open /dev/rmt/3cbn (I/O error)

This is the second time it's happened.  The first time I assumed it was a
one time fluke and didn't worry about it, I manually removed the tape
(opened the robot and hit the eject button, after which it did eject) and
retired the tape.  But it's happened again.  And in a diffrent drive.
Any ideas as to what this might be?

benr.


--
//Ben Rockwood - UNIX Systems Admin
//email: benr AT cuddletech DOT com
//web: www.cuddletech.com
//-> We do what we can, We give what we have,
//-> Our doubt is our passion, and our passion is our task,
//-> The rest is the madness of Art.
//->   -Henry James



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