Veritas-bu

[Veritas-bu] Help! Installing Quantum ATL 1500 and Win2K

2003-01-20 13:13:25
Subject: [Veritas-bu] Help! Installing Quantum ATL 1500 and Win2K
From: michael.p.french AT intel DOT com (French, Michael P)
Date: Mon, 20 Jan 2003 10:13:25 -0800
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    You have me confused.  The drives are already installed in the library.
The library is cabled up all on one chain.  Listed in reverse order:  LVD/SE
terminator --> drive 2 --> drive 1 --> robot --> Dell server.  The drives
and the library show up in the config utility for the SCSI controller card,
but not in Windows.  It must be some sort of hardware problem, but I am not
sure what it is since the drives show up correctly in the SCSI util, but not
in the Windows device list.
 

Michael French 
Platform Engineer 
Intel IOS 
(408)765-6676 

-----Original Message-----
From: Marx, Keath [mailto:Keath.Marx AT Anthem DOT com]
Sent: Monday, January 20, 2003 9:58 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Help! Installing Quantum ATL 1500 and Win2K



You need to get drives for the library and drives and install them first
generally.

BM__MailAutoSigKeath Marx

SELC

Anthem Southeast

804 354-3282

keath.marx AT anthem DOT com

        This message, including files attached to it, may contain
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        -----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu@AICI On Behalf Of "French,
Michael P" <michael.p.french AT intel DOT com>
Sent: Monday, January 20, 2003 12:52 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Help! Installing Quantum ATL 1500 and Win2K


        I need some help installing an ATL 1500 with 2 DLT8000 drives under

        Win2K Advanced server.  The server is a Dell 6350 with 2 PERC/2 LVD
SCSI

        controllers.  The external RAID array (PV200) is attached to the
first

        controller and the internal drivers are attached to the second
controller.

        I currently have the ATL library attached to the second port of the
second

        controller.  The library is assigned SCSI ID 0, tape drive 1 is ID
2, and

        tape drive 2 is ID3.  I have installed Win2K, but it does not see
the

        drives.

        When the system boots up, I run the SCSI config utility built into

        the adapters and it sees the library and the two tape drives on the
second

        controller with the ID's they are supposed to have.  I let Winblows
boot up

        and it does not see the devices anywhere.  I ran the device manager
and let

        it scan twice with no luck.  Neither of the drives are showing up
anywhere,

        there is not even a "Tape Drives" category or an "Other" category
listed.

        Any suggestions?  Windows should see it shouldn't it, when the
adapter can

        see it?  Please help!

        Michael French

        Platform Engineer

        Intel IOS

        (408)765-6676

        _______________________________________________

        Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu

        http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu> 


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<DIV><SPAN class=273311018-20012003><FONT face=Arial color=#0000ff 
size=2>&nbsp;&nbsp;&nbsp; You have me confused.&nbsp; The drives are already 
installed in the library.&nbsp; The library is cabled up all on one 
chain.&nbsp; 
Listed in reverse order:&nbsp; LVD/SE terminator --&gt; drive 2 --&gt; drive 1 
--&gt; robot --&gt; Dell server.&nbsp; The drives and the library show up in 
the 
config utility for the SCSI controller card, but not in Windows.&nbsp; It must 
be some sort of hardware problem, but I am not sure what it is since the drives 
show up correctly in the SCSI util, but not in the Windows device 
list.</FONT></SPAN></DIV>
<DIV>&nbsp;</DIV>
<P><FONT face=Arial color=#000080>Michael French</FONT> <BR><FONT face=Arial 
color=#000080>Platform Engineer</FONT> <BR><FONT face=Arial color=#000080>Intel 
IOS</FONT> <BR><FONT face=Arial color=#000080>(408)765-6676</FONT> </P>
<BLOCKQUOTE>
  <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> Marx, Keath 
  [mailto:Keath.Marx AT Anthem DOT com]<BR><B>Sent:</B> Monday, January 20, 
2003 9:58 
  AM<BR><B>To:</B> 'veritas-bu AT mailman.eng.auburn DOT 
edu'<BR><B>Subject:</B> RE: 
  [Veritas-bu] Help! Installing Quantum ATL 1500 and Win2K<BR><BR></FONT></DIV>
  <P align=left><FONT face=Arial color=#000080 size=2>You need to get drives 
for 
  the library and drives and install them first generally.</FONT></P>
  <P align=left><A name=_MailAutoSig><FONT face=Arial color=#000080 
size=2>Keath 
  Marx</FONT></A></P>
  <P align=left><FONT face=Arial color=#000080 size=2>SELC</FONT></P>
  <P align=left><FONT face=Arial color=#000080 size=2>Anthem 
Southeast</FONT></P>
  <P align=left><FONT face=Arial color=#000080 size=2>804 354-3282</FONT></P>
  <P align=left><FONT face=Arial color=#000080 
  size=2>keath.marx AT anthem DOT com</FONT></P>
  <UL>
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  <UL>
    <UL>
      <P align=left><FONT face=Tahoma size=2>-----Original 
      Message-----<BR></FONT><B></B><B><FONT face=Tahoma 
      size=2>From:</FONT></B><FONT face=Tahoma size=2> 
      veritas-bu-admin AT mailman.eng.auburn DOT edu@AICI</FONT><B></B><B> 
<FONT 
      face=Tahoma size=2>On Behalf Of</FONT></B> <FONT face=Tahoma 
      size=2>"French, Michael P" 
      &lt;michael.p.french AT intel DOT com&gt;<BR></FONT><B></B><B><FONT 
face=Tahoma 
      size=2>Sent:</FONT></B><FONT face=Tahoma size=2> Monday, January 20, 2003 
      12:52 PM<BR></FONT><B></B><B><FONT face=Tahoma size=2>To:</FONT></B><FONT 
      face=Tahoma size=2> 
      'veritas-bu AT mailman.eng.auburn DOT edu'<BR></FONT><B></B><B><FONT 
face=Tahoma 
      size=2>Subject:</FONT></B><FONT face=Tahoma size=2> [Veritas-bu] Help! 
      Installing Quantum ATL 1500 and Win2K</FONT></P><BR>
      <P align=left><FONT face=Courier color=#000000 size=2>I need some help 
      installing an ATL 1500 with 2 DLT8000 drives under</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>Win2K Advanced 
      server.&nbsp; The server is a Dell 6350 with 2 PERC/2 LVD SCSI</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>controllers.&nbsp; 
      The external RAID array (PV200) is attached to the first</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>controller and the 
      internal drivers are attached to the second controller.</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>I currently have 
the 
      ATL library attached to the second port of the second</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>controller.&nbsp; 
      The library is assigned SCSI ID 0, tape drive 1 is ID 2, and</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>tape drive 2 is 
      ID3.&nbsp; I have installed Win2K, but it does not see the</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>drives.</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>When the system 
      boots up, I run the SCSI config utility built into</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>the adapters and it 
      sees the library and the two tape drives on the second</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>controller with the 
      ID's they are supposed to have.&nbsp; I let Winblows boot up</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>and it does not see 
      the devices anywhere.&nbsp; I ran the device manager and let</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>it scan twice with 
      no luck.&nbsp; Neither of the drives are showing up anywhere,</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>there is not even a 
      "Tape Drives" category or an "Other" category listed.</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>Any 
      suggestions?&nbsp; Windows should see it shouldn't it, when the adapter 
      can</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>see it?&nbsp; 
Please 
      help!</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>Michael 
      French</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>Platform 
      Engineer</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>Intel IOS</FONT></P>
      <P align=left><FONT face=Courier color=#000000 
      size=2>(408)765-6676</FONT></P>
      <P align=left><FONT face=Courier color=#000000 
      size=2>_______________________________________________</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2>Veritas-bu 
      maillist&nbsp; -&nbsp; Veritas-bu AT mailman.eng.auburn DOT edu</FONT></P>
      <P align=left><FONT face=Courier color=#000000 size=2><A 
      href="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; 
      
target=_blank>http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></FONT></P></UL></UL></BLOCKQUOTE></BODY></HTML>

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