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Thanks Guys for all of your helpful replies. I really appreciate it. :-)
I would like to summarize what I have tried so far - and yes, a backup of
the mailbox still fails with error 71 [none of the files in the file list
exists].
I have re-confirmed all the stages of the set-up as per the NetBackup 4.5
Exchange manual. (Also as per the document that was forwarded to me, which
I found had highlighted a few check points).
The Exchange mailbox is defined in the master servers' bp.conf file.
NetBackup processes were then stopped and started.
The NetBackup mail box alias is entered in the exchange profile of the
client. It also has the correct permissions.
In the profile of the client, within the Include Exclude option, I have
entered the following - Microsoft Exchange Mailboxes:\ [mailbox_name].
The mailbox in question has been used, i.e. logged into.
Settings on the exchange server conform to tech note 241968 recommendations.
I am left puzzled. From the client side Backup and Restore GUI, the mailbox
is not visible. This would lead me to think a configuration error, but I
have checked permissions, entries and even spelling (checking upper and
lower case text matches etc.), and it is by the book. I did read somewhere
to enter the include file on the client in the C:\ but now I can't find the
text now. Does anyone know the exact path? (I work with UNIX predominantly
so have to work with a Windows Administrator to actually do the configuring
on the Exchange server, so I need to be exact - as it should be!) :-)
The Windows Administrator was wondering if Anti-Virus software can cause a
conflict - but were both concerned about having a mail server without A.V.
software running! Any further hints, tips or cheer would be much
appreciated.
Met vriendelijke groet / Kind regards,
Louise
dutchtone
Backup Administrator
Spaarneplein 2, room SG3.28
2515 VK Den Haag
* +31 (0)70 778 4735
* +31 (0)61 887 0000
* backuprequests AT dutchtone DOT nl <mailto:backuprequests AT dutchtone DOT
nl>
===========================================================
De verzonden informatie is uitsluitend bestemd voor de geadresseerde
natuurlijke persoon of rechtspersoon en bevat mogelijk vertrouwelijke en/of
geprivilegeerde gegevens. Met uitzondering van de geadresseerde persoon is
het niet toegestaan de informatie openbaar te maken, te kopieren, te
verspreiden of anderszins actie te ondernemen op basis van de informatie.
Indien u de informatie abusievelijk heeft ontvangen, neem dan contact op met
de afzender en verwijder de informatie uit alle computers. Dutchtone staat
niet in voor de juiste en complete verzending van de informatie, noch is zij
aansprakelijk voor de vertraagde ontvangst hiervan.
The information transmitted is intended exclusively for the person or entity
to which it is addressed and may contain confidential and/or privileged
material. Any disclosure, copying, distribution or other action based upon
the information by persons or entities other than the intended recipient is
prohibited. If you receive this information in error, please contact the
sender and delete the material from any and all computers. Dutchtone does
not warrant a proper and complete transmission of this information, nor does
it accept liability for any delays.
===========================================================
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<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>Thanks Guys for all of =
your helpful replies.
I really appreciate it. </span></font></i><i><font =
face=3DWingdings><span
lang=3DEN-GB =
style=3D'font-family:Wingdings;mso-ascii-font-family:"Times New Roman";
mso-hansi-font-family:"Times New =
Roman";mso-char-type:symbol;mso-symbol-font-family:
Wingdings;font-style:italic'><span =
style=3D'mso-char-type:symbol;mso-symbol-font-family:
Wingdings'>J</span></span></font><span =
lang=3DEN-GB><o:p></o:p></span></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'><o:p> </o:p></span></f=
ont></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>I would like to summarize =
what I
have tried so far - and yes, a backup of the mailbox still fails with
error 71 [none of the files in the file list exists]. <span
style=3D'mso-spacerun:yes'> </span><o:p></o:p></span></font></i></p=
>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'><o:p> </o:p></span></f=
ont></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>I have re-confirmed all =
the stages
of the set-up as per the NetBackup 4.5 Exchange manual.<span
style=3D'mso-spacerun:yes'> </span>(Also as per the document that =
was
forwarded to me, <span class=3DGramE>which</span> I found had =
highlighted a few
check points).<o:p></o:p></span></font></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>The Exchange mailbox is =
defined in
the master servers' <span class=3DSpellE>bp.conf</span> file.<span
style=3D'mso-spacerun:yes'> </span>NetBackup processes were then =
stopped
and started.<o:p></o:p></span></font></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>The NetBackup mail box =
alias is
entered in the exchange profile of the client.<span
style=3D'mso-spacerun:yes'> </span>It also has the correct =
permissions.<o:p></o:p></span></font></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>In the profile of the =
client, within
the Include Exclude option, I have entered the following - Microsoft =
Exchange
Mailboxes<span class=3DGramE>:\</span> <span class=3DGramE>[<span =
class=3DSpellE>mailbox_name</span>].</span><o:p></o:p></span></font></i>=
</p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>The mailbox in question =
has been
used, i.e. logged into.<o:p></o:p></span></font></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>Settings on the exchange =
server
conform to tech note 241968 =
recommendations.<o:p></o:p></span></font></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'><o:p> </o:p></span></f=
ont></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>I am left puzzled.<span
style=3D'mso-spacerun:yes'> </span>From the client side Backup =
and Restore
GUI, the mailbox is <u>not</u> visible. <span
style=3D'mso-spacerun:yes'> </span>This would lead me to think a
configuration error, but I have checked permissions, entries and even =
spelling
(checking upper and lower case text matches etc.), and it is by the =
book.<span
style=3D'mso-spacerun:yes'> </span>I did read somewhere to enter =
the
include file on the client in the C:\ but now I can't find the text
now.<span style=3D'mso-spacerun:yes'> </span>Does anyone know the =
exact
path? <span style=3D'mso-spacerun:yes'> </span>(I work with UNIX
predominantly so have to work with a Windows Administrator to actually =
do the
configuring on the Exchange server, so I need to be exact - as it =
should
be!) </span></font></i><i><font face=3DWingdings><span lang=3DEN-GB
style=3D'font-family:Wingdings;mso-ascii-font-family:"Times New Roman";
mso-hansi-font-family:"Times New =
Roman";mso-char-type:symbol;mso-symbol-font-family:
Wingdings;font-style:italic'><span =
style=3D'mso-char-type:symbol;mso-symbol-font-family:
Wingdings'>J</span></span></font><span =
lang=3DEN-GB><o:p></o:p></span></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'><o:p> </o:p></span></f=
ont></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'>The Windows Administrator =
was
wondering if Anti-Virus software can cause a conflict - but were both
concerned about having a mail server without A.V. software =
running!<span
style=3D'mso-spacerun:yes'> </span>Any further hints, tips or =
cheer would
be much appreciated.<span style=3D'mso-spacerun:yes'> =
</span><o:p></o:p></span></font></i></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic'><o:p> </o:p></span></f=
ont></i></p>
<p class=3DMsoNormal><em><i><font size=3D3 face=3D"Times New =
Roman"><span lang=3DNL
style=3D'font-size:12.0pt;mso-ansi-language:NL;mso-no-proof:yes'>Met =
vriendelijke
groet / Kind regards,</span></font></i></em><span lang=3DNL =
style=3D'mso-ansi-language:
NL;mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><em><i><font size=3D5 color=3Dpurple =
face=3D"Monotype Corsiva"><span
lang=3DEN-GB style=3D'font-size:18.0pt;font-family:"Monotype =
Corsiva";color:purple;
mso-no-proof:yes'>Louise</span></font></i></em><span lang=3DEN-GB
style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><i><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-style:italic;mso-no-proof:yes'> <o:p=
></o:p></span></font></i></p>
<p class=3DMsoNormal><strong><b><font size=3D3 color=3D"#ff8000" =
face=3D"Century Gothic"><span
lang=3DEN-GB style=3D'font-size:12.0pt;font-family:"Century =
Gothic";color:#FF8000;
mso-no-proof:yes'>dutch</span></font></b></strong><strong><b><font =
color=3Dblack
face=3D"Century Gothic"><span lang=3DEN-GB =
style=3D'font-family:"Century Gothic";
color:black;mso-no-proof:yes'>tone</span></font></b></strong><span =
lang=3DEN-GB
style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Arial Narrow"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-family:"Arial =
Narrow";mso-no-proof:yes'>Backup Administrator</span></font><span
lang=3DEN-GB style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><font size=3D2 face=3D"Arial Narrow"><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow";mso-no-proof:yes'>Spaarneplein
2, room SG3.28</span></font><span lang=3DEN-GB =
style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><font size=3D2 face=3D"Arial Narrow"><span =
lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:"Arial =
Narrow";mso-no-proof:yes'> 2515
VK Den Haag</span></font><span lang=3DEN-GB =
style=3D'mso-no-proof:
yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><font size=3D2 face=3DWingdings><span lang=3DEN-GB
style=3D'font-size:10.0pt;font-family:Wingdings;mso-no-proof:yes'>(</spa=
n></font><font
size=3D2 face=3D"Arial Narrow"><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:
"Arial Narrow";mso-no-proof:yes'> +31 =
(0)70 778
4735</span></font><span lang=3DEN-GB =
style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><em><i><font size=3D3 face=3DWingdings><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-family:Wingdings;mso-no-proof:yes'>)</spa=
n></font></i></em><em><i><font
face=3D"Arial Narrow"><span lang=3DEN-GB style=3D'font-family:"Arial =
Narrow";
mso-no-proof:yes'> </span></font></i></em><font =
size=3D2
face=3D"Arial Narrow"><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:"Arial Narrow";
mso-no-proof:yes'>+31 (0)61 887 0000</span></font><span lang=3DEN-GB
style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><em><i><font size=3D3 face=3DWingdings><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;font-family:Wingdings;mso-no-proof:yes'>-<FONT=
FACE=3D"Courier New"></FONT> </span></font></i></em><font
size=3D2 face=3D"Arial Narrow"><span lang=3DEN-GB =
style=3D'font-size:10.0pt;font-family:
"Arial Narrow";mso-no-proof:yes'><a =
href=3D"mailto:backuprequests AT dutchtone DOT nl">backuprequests AT dutchtone
DOT nl<=
/a></span></font><span
lang=3DEN-GB style=3D'mso-no-proof:yes'><o:p></o:p></span></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;mso-no-proof:yes'> <o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;mso-no-proof:yes'> <o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;mso-no-proof:yes'> <o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;mso-no-proof:yes'> <o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;mso-no-proof:yes'> <o:p></o:p></span></fo=
nt></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt;mso-no-proof:yes'> </span><span =
lang=3DEN-GB><o:p></o:p></span></font></p>
<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
lang=3DEN-GB
style=3D'font-size:12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>
<P><FONT =
SIZE=3D2>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</FONT></P>
<P><FONT SIZE=3D1>De verzonden informatie is uitsluitend bestemd voor =
de geadresseerde natuurlijke persoon of rechtspersoon en bevat mogelijk =
vertrouwelijke en/of geprivilegeerde gegevens. Met uitzondering van de =
geadresseerde persoon is het niet toegestaan de informatie openbaar te =
maken, te kopiëren, te verspreiden of anderszins actie te =
ondernemen op basis van de informatie. Indien u de informatie =
abusievelijk heeft ontvangen, neem dan contact op met de afzender en =
verwijder de informatie uit alle computers. Dutchtone staat niet in =
voor de juiste en complete verzending van de informatie, noch is zij =
aansprakelijk voor de vertraagde ontvangst hiervan.</FONT></P>
<BR>
<P><FONT SIZE=3D1>The information transmitted is intended exclusively =
for the person or entity to which it is addressed and may contain =
confidential and/or privileged material. Any disclosure, copying, =
distribution or other action based upon the information by persons or =
entities other than the intended recipient is prohibited. If you =
receive this information in error, please contact the sender and delete =
the material from any and all computers. Dutchtone does not warrant a =
proper and complete transmission of this information, nor does it =
accept liability for any delays.</FONT></P>
<P><FONT =
SIZE=3D2>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</FONT></P>
<BR>
<BR>
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