[Veritas-bu] Help! Problem with NetBackup Notes agent...

I had heard once before that a Notes db could not be backed up live,
period.  Doesn't matter what a software company tells you about its
agent, it can't.  The only way to backup the db without shutting down
production is to replicate to a master (don't know if that's the correct
terminology) and then backup the master after shutting it down.  This
keeps production up and you can get a point in time backup.

I'd be interested to hear if this is wrong.

~JK

-----Original Message-----
From: Eric van de Meerakker [mailto:eric AT rhodix DOT nl] 
Sent: Tuesday, December 10, 2002 5:03 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Help! Problem with NetBackup Notes agent...


Hello all,


I've got a problem I cannot figure out. Has somebody seen and solved
this problem with 
the NetBackup Lotus Notes agent?

The situation:

- Notes R5.0.10 on Solaris 8
- NetBackup 4.5 GA, patched to MP1, also on Solaris 8

The NetBackup Notes agent is installed and configured as the
installation document tells 
me to (with the keyword ALL_NOTES_DATABASES, not the path to the Notes
data directory. 
However, I also tested this with the path /export/database/notesdata; it
makes no 
difference). It does perform backups, but some .nsf and one .box files
are not handled 
properly, even when Notes is (re-)started just before the backup and
with no users 
active.

* The files that give me problems are:

        /export/database/notesdata/admin4.nsf
        /export/database/notesdata/busytime.nsf
        /export/database/notesdata/decsadm.nsf
        /export/database/notesdata/events4.nsf
        /export/database/notesdata/log.nsf
        /export/database/notesdata/mail.box
        /export/database/notesdata/names.nsf
        /export/database/notesdata/names2.nsf
        /export/database/notesdata/smconf.nsf
        /export/database/notesdata/statmail.nsf
        /export/database/notesdata/statrep.nsf 

* When performing incremental backups, the following warning is given
for each file:

        WRN - Failure determining if backup of Lotus Notes database
<name> is required:
                0x20D:This database is currently being used by someone
else.
                In order to share a Notes database, all users must use
                a Domino Server instead of a File Server.

  The incremental backup is finished with status 0 (!). The files are
*NOT* backed up.

* When performing full backups, the following error is given for each
file:

        ERR - Cannot open Lotus Notes database <name>:
                0x1:Release 5.0.10 |March 22, 2002

  The full backup is finished with status 1 and the files are *NOT*
backed up.

* Only Notes processes are keeping the files open

- fuser gives:

admin4.nsf:     10401o
busytime.nsf:   10409o
decsadm.nsf:    10414o
events4.nsf:    10411o
log.nsf:        10401o
mail.box:       10403o
names.nsf:      10420o  10412o  10409o  10406o  10405o  10404o  10403o
10402o  10401o
names2.nsf:     10420o  10412o  10409o  10406o  10405o  10404o  10403o
10402o  10401o
smconf.nsf:     10401o
statmail.nsf:   10405o
statrep.nsf:    10411o

- ps for these PIDs gives:

     UID   PID  PPID  C    STIME TTY      TIME CMD
   notes 10401 10380  0   Nov 15 ?      177:14
/opt/lotus/notes/latest/sunspa/server
   notes 10402 10401  0   Nov 15 ?        0:01
/opt/lotus/notes/latest/sunspa/replica
   notes 10403 10401  0   Nov 15 ?        0:04
/opt/lotus/notes/latest/sunspa/router
   notes 10404 10401  0   Nov 15 ?        0:01
/opt/lotus/notes/latest/sunspa/update
   notes 10405 10401  0   Nov 15 ?        0:41
/opt/lotus/notes/latest/sunspa/stats
   notes 10406 10401  0   Nov 15 ?        0:25
/opt/lotus/notes/latest/sunspa/amgr
   notes 10409 10401  0   Nov 15 ?        0:13
/opt/lotus/notes/latest/sunspa/sched
   notes 10411 10401  0   Nov 15 ?        1:59
/opt/lotus/notes/latest/sunspa/event
   notes 10412 10401  0   Nov 15 ?        0:07
/opt/lotus/notes/latest/sunspa/http
   notes 10414 10401  0   Nov 15 ?        0:03
/opt/lotus/notes/latest/sunspa/decs
   notes 10420 10401  0   Nov 15 ?       12:09
/opt/lotus/notes/latest/sunspa/smtp


Please, can someone tell me what I'm missing?


Thank you,

Eric.
--
______________________________________________________________________

 Eric van de Meerakker                    E-mail  : Eric AT Rhodix DOT nl

 Rhodix IT Services BV                    E-mail  : Info AT Rhodix DOT nl
 Mailing  address : Luchthavenweg 81107   Website : www.rhodix.nl
 Visiting address : Luchthavenweg 81      Phone   : +31 (0)40 2904702
                    5657 EA Eindhoven     Fax     : +31 (0)40 2904921
                    The Netherlands
______________________________________________________________________

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