Veritas-bu

[Veritas-bu] Cannot connect to client (58)

2002-11-20 12:35:08
Subject: [Veritas-bu] Cannot connect to client (58)
From: ckstehman AT pepco DOT com (ckstehman AT pepco DOT com)
Date: Wed, 20 Nov 2002 12:35:08 -0500
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Suggest that you check the following:

"bp.conf" on your client, look for a CLIENT_NAME = <some client other than 
the local client> and
comment that line out with a # in the first column.
Check your backup policy on the master to be sure that the client name  is 
correct.  (typo or some such).
Re-check the installation of your client software on the system you are 
attempting to back up, 


=============================

Carl Stehman
Pepco
202-331-6619





"Gardner, Jesse" <Jesse.Gardner AT storaenso DOT com>
Sent by: veritas-bu-admin AT mailman.eng.auburn DOT edu
11/20/2002 12:00 PM

 
        To:     " (veritas-bu AT mailman.eng.auburn DOT edu)" <veritas-bu AT 
mailman.eng.auburn DOT edu>
        cc: 
        Subject:        [Veritas-bu] Cannot connect to client (58)


I'm baffled.  I've got one Windows 2000 server (well, client) that I need 
to
back up, but Netbackup is failing to do any communications.  I've got
several dozen other servers that are nearly identical to this server, they
all work.  The Master server and this client are on the same subnet.  They
can ping and name resolve eachother just fine.  But when I try to perform 
a
backup from either the client or the server, it fails.  In 
client-initiated
backups, the master recieves the request, and a status 58 (Can't connect 
to
client) ends up in the activity log.  Every time any operation is 
attempted,
I get the following lines in the client's bpcd log: 

10:48:34.375 [7568.7512] <2> bpcd main: offset to GMT 21600
10:48:34.390 [7568.7512] <2> bpcd main: Got socket for input 680
10:48:34.406 [7568.7512] <2> logconnections: getsockname(680) failed: 
10038
10:48:34.406 [7568.7512] <16> bpcd setup_sockopts: setsockopt 1 failed:
h_errno 10038
10:48:34.406 [7568.7512] <2> bpcd main: setup_sockopts complete
10:48:34.406 [7568.7512] <16> bpcd main: authentication failed: 17

I'm at a loss.  This server isn't behind a firewall, it should be quite
normal.  It's W2K SP3, running SQLServer 2000 and an application called 
Risk
Pro.  Both client and server have Netbackup 4.5 with the 2nd maint. patch.
I've tried regressing the client to 3.4, that didn't work.  Reboots don't
change it.

Any help is greatly appreciated!

Jesse Gardner
_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu




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<br><font size=2 face="sans-serif">Suggest that you check the following:</font>
<br>
<br><font size=2 face="sans-serif">&quot;bp.conf&quot; on your client, look for 
a CLIENT_NAME = &lt;some client other than the local client&gt; and</font>
<br><font size=2 face="sans-serif">comment that line out with a # in the first 
column.</font>
<br><font size=2 face="sans-serif">Check your backup policy on the master to be 
sure that the client name &nbsp;is correct. &nbsp;(typo or some such).</font>
<br><font size=2 face="sans-serif">Re-check the installation of your client 
software on the system you are attempting to back up, </font>
<br>
<br><font size=2 face="sans-serif"><br>
=============================<br>
<br>
Carl Stehman<br>
Pepco<br>
202-331-6619</font>
<br>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>&quot;Gardner, Jesse&quot; 
&lt;Jesse.Gardner AT storaenso DOT com&gt;</b></font>
<br><font size=1 face="sans-serif">Sent by: veritas-bu-admin AT 
mailman.eng.auburn DOT edu</font>
<p><font size=1 face="sans-serif">11/20/2002 12:00 PM</font>
<br>
<td><font size=1 face="Arial">&nbsp; &nbsp; &nbsp; &nbsp; </font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; To: &nbsp; 
&nbsp; &nbsp; &nbsp;&quot; (veritas-bu AT mailman.eng.auburn DOT edu)&quot; 
&lt;veritas-bu AT mailman.eng.auburn DOT edu&gt;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; cc: &nbsp; 
&nbsp; &nbsp; &nbsp;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; Subject: &nbsp; 
&nbsp; &nbsp; &nbsp;[Veritas-bu] Cannot connect to client (58)</font></table>
<br>
<br>
<br><font size=2 face="Courier New">I'm baffled. &nbsp;I've got one Windows 
2000 server (well, client) that I need to<br>
back up, but Netbackup is failing to do any communications. &nbsp;I've got<br>
several dozen other servers that are nearly identical to this server, they<br>
all work. &nbsp;The Master server and this client are on the same subnet. 
&nbsp;They<br>
can ping and name resolve eachother just fine. &nbsp;But when I try to perform 
a<br>
backup from either the client or the server, it fails. &nbsp;In 
client-initiated<br>
backups, the master recieves the request, and a status 58 (Can't connect to<br>
client) ends up in the activity log. &nbsp;Every time any operation is 
attempted,<br>
I get the following lines in the client's bpcd log: <br>
<br>
10:48:34.375 [7568.7512] &lt;2&gt; bpcd main: offset to GMT 21600<br>
10:48:34.390 [7568.7512] &lt;2&gt; bpcd main: Got socket for input 680<br>
10:48:34.406 [7568.7512] &lt;2&gt; logconnections: getsockname(680) failed: 
10038<br>
10:48:34.406 [7568.7512] &lt;16&gt; bpcd setup_sockopts: setsockopt 1 
failed:<br>
h_errno 10038<br>
10:48:34.406 [7568.7512] &lt;2&gt; bpcd main: setup_sockopts complete<br>
10:48:34.406 [7568.7512] &lt;16&gt; bpcd main: authentication failed: 17<br>
<br>
I'm at a loss. &nbsp;This server isn't behind a firewall, it should be quite<br>
normal. &nbsp;It's W2K SP3, running SQLServer 2000 and an application called 
Risk<br>
Pro. &nbsp;Both client and server have Netbackup 4.5 with the 2nd maint. 
patch.<br>
I've tried regressing the client to 3.4, that didn't work. &nbsp;Reboots 
don't<br>
change it.<br>
<br>
Any help is greatly appreciated!<br>
<br>
Jesse Gardner<br>
_______________________________________________<br>
Veritas-bu maillist &nbsp;- &nbsp;Veritas-bu AT mailman.eng.auburn DOT edu<br>
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu<br>
</font>
<br>
<br>
<br>
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