[Veritas-bu] ACSLS problem
2002-11-13 09:34:17
Hi
We've moved our client's master server from a Tru64 box to a Sun Solaris 8 box.
The name of the master server stayed the same. The master has no drives
attached. One Tru64 system acts as the media server with 2 x 9840 and 8 x 9940
drives. The robot is controlled by ACSLS and control host is the master server.
Volume database host = netbackup1-g (master server).
As there are two different types of drives, two different types of cleaning
cartridges are installed. For the 9840 (hcart) drives - HC_CART and for the
9940 (hcart2) drives HC2_CART. On ACSLS the tapes are known as STK1U for 9840
hcart tapes and STK2W for the 9940 hcart2 tapes. The problem comes in we try to
inventory the robot. It keeps on failing with the STK2W, 9940 cleaning tapes as
it tries to map it and comes up with "NONE" as its location although it is in
the robot. If one changes all the tapes to "none robotic" and then inventory
the robot, the inventory goes through successfully. When you however try the
inventory again, it fails with the cleaning tape.
Any ideas?
Netbackup 3.4_3
ACSLS 6
PS. We had to create 2 x dummy drives on the master, as it had no drives.
Without the drives / robot configuration the acsd deamon could not be started,
and without this deamon the inventory could not be done.
JR Redelinghuys
Veritas I&S - MGX Solutions
Tel: +27 11 695 2191
+27 82 459 1091
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