Veritas-bu

[Veritas-bu] upgrade 3.4.1 to 4.5 (warning about SAP agent compatibility)

2002-09-20 19:19:33
Subject: [Veritas-bu] upgrade 3.4.1 to 4.5 (warning about SAP agent compatibility)
From: curtis.lists AT backupcentral DOT com (W. Curtis Preston)
Date: Fri, 20 Sep 2002 16:19:33 -0700
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I don't have the problems you're describing with the Java GUI at all.
You definitely need something more than a sparc 5, though.  What you're
describing sounds like a screwed up physical configuration in more ways
than one.  I'm not sure what's wrong with the wizard, but if it won't
finish, that's a serious problem that someone should troubleshoot.
Perhaps a rebuild of the OS would help.
 
As to the routing problem, how else would they design it?  How would you
expect to administer a system that you can't telnet/rsh/ssh to, anyway?


-----Original Message-----
From: Paul Winkeler [mailto:pwinkeler AT pbnj-solutions DOT com] 
Sent: Friday, September 20, 2002 3:11 PM
To: W. Curtis Preston; 'Hampus Lind'
Cc: 'Veritas maillista'
Subject: RE: [Veritas-bu] upgrade 3.4.1 to 4.5 (warning about SAP agent
compatibility)


Curtis
 
It is good to hear others are having more success.  We cannot even get
the Java GUI to go through the device discovery wizard!  As a result
only the Job Activiy view is useful.  It continuously updating "KBytes
Written" fields place such a load on the X server it makes the GUI
unresponsive.  One might argue that we should get a faster console than
a SparcStation 5, but you know, that was more than adequate before.
The corrupt, inaccurate job status data is so rife and rampant it is
hard to believe you are not having any problems.  Even my small single
machine, single drive test setup shows inconsistencies: Jobs start
positioning before mounting tapes, show as positioning when they are
writing, it is just a mess.  This is not an aesthetic problem: take a
look at the output of bpdbjobs -all_columns and you'll see why the GUI
shows what it does.  Heck, even the /usr/openv/netbackup/db/jobs/trylogs
directory is rife with <jobid>.t files showing the same inconsistent job
information!
 
The windows GUI is gorgeous to look at but its requirement that the PC
is a registered as a server and be visible on the entirely separate,
private backup network poses a problem in and of itself: this network
only exists in the data-room, no where else!  Again, a bone-headed
design if you ask me: we are trying to get operators out of the
dataroom!  We may go to enhanced authentication to get around the SERVER
entries problem but the netowrk routing problem remains.
 
So sofar the fact that the jobs appear to be running more reliably is
completely overshadowed by the fact that no one can really tell how much
improved the underlying backup engine is.  A real shame indeed.
 
I really do look forward to the faster catalog searches the next time I
need to restore.  But try restoring a single archive log from an SAP
backup using the GUI.  BEEEP, sorry you can no longer do this!  Veritas
feels you should use brrestore for this so the SAP type has been removed
from the types of images you can browse for in a restore session.
 
Sorry for the ranting nature of this message but man, oh man, am I tired
off all this after having been told the upgrade would be a no-brainer.
My customer's opinion of NetBackup ( and now me too ) has dropped
considerably...
 
 PaulW

-----Original Message-----
From: W. Curtis Preston [mailto:curtis.lists AT backupcentral DOT com]
Sent: Friday, September 20, 2002 5:55 PM
To: 'Paul Winkeler'; 'Hampus Lind'
Cc: 'Veritas maillista'
Subject: RE: [Veritas-bu] upgrade 3.4.1 to 4.5 (warning about SAP agent
compatibility)


I understand what you're saying about the SAP problem, but I don't agree
with your characterization of everything else.
 
1. I LOVE the new Java Admin GUI on UNIX. 
    It's all in one GUI, much simpler to understand than the previous
GUIs, etc. 
    It's a little slow when displaying it to a remote X session, but
there's no reason to do that.  
   You have two choices:
   A) Install the Java console on the remote machine if it's Unix/Linux.
   B) Install the admin console if it's Windows.  I prefer this over the
Java console, only for a few pieces of functionality.
2. As to remote admin from a Windows box, you can use enhanced
authentication/authorization instead of the bp.conf method.
3. I have seen massive improvement in search capabiity even in small
image catalogs.  I say upgrade!
4. I've seen the "bad job info."  It's a minor asthetical problem, not
data corruption.  I'm sure they'll fix it soon.
   (What I've seen is one job reported twice, for example.) 
 

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] On Behalf Of Paul
Winkeler
Sent: Friday, September 20, 2002 5:59 AM
To: Hampus Lind
Cc: Veritas maillista
Subject: RE: [Veritas-bu] upgrade 3.4.1 to 4.5 (warning about SAP agent
compatibility)


Hampus
 
We just went through such an upgrade at a client site and here is a
quick summary of our experience:
1) Actual upgrade is smooth enough (don't forget to immediately apply
the current Service Pack, number 1)
2) Try and leave clients alone as they will work fine and you'll have a
harder time trouble shooting if you change everything all at once.
3) If you use the SAP agent anywhere; those machines clients and their
agents MUST be upgraded to 4.5 as the 3.4 SAP agent will NOT work with a
4.5 master!
4) The Unix based Java Administrative GUI sucks wind.  Badly.  Not only
that but it its activity monitor reports plain old wrong job status
information.  As does the detail behind bpdbjobs.  We haven't run with
the Windows administrative console much yet because it requires that
these PCs be listed as servers in the bp.conf file.  All NBU systems at
this site sit on a private network and we cannot route to/from it to
where the adminstrative PCs are located.  (Stupid design on Veritas'
behalf if you ask me...)
5) Unless your image catalog is huge, don't bother converting it.  Just
let the old images stay in ascii format.
6) The new binary job database, although it content is badly hosed, is
reported on nice and fast, FWIW.
 
If the client hadn't needed storage unit grouping so storage units could
be prioritized we would never have upgraded.
 
Just my $.02

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Hampus Lind
Sent: Friday, September 20, 2002 4:14 AM
To: Veritas maillista
Subject: [Veritas-bu] upgrade 3.4.1 to 4.5


Hi.
 
I`am about to carry out a upgrade from Netbackup DataCenter 3.4.1 to
4.5.
Has any one had problem with this? Or maybe some good pointers? 
 
We have Netbackup DataCenter 3.4.1 master and media server in the same
hp-ux 11.00 server. Out clients are everything from NetWare, Windows,
solaris, hpux to informix database agents.
 
Tanks in advance
 
Hampus


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<DIV><SPAN class=154491523-20092002><FONT face=Arial color=#0000ff size=2>I 
don't have the problems you're describing with the Java GUI at all.&nbsp; You 
definitely need something more than a sparc 5, though.&nbsp; What you're 
describing sounds like a screwed up physical configuration in more ways than 
one.&nbsp; I'm not sure what's wrong with the wizard, but if it won't finish, 
that's a serious problem that someone should troubleshoot.&nbsp; Perhaps a 
rebuild of the OS would help.</FONT></SPAN></DIV>
<DIV><SPAN class=154491523-20092002><FONT face=Arial color=#0000ff 
size=2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=154491523-20092002><FONT face=Arial color=#0000ff size=2>As to 
the routing problem, how else would they design it?&nbsp; How would you expect 
to administer a system that you can't telnet/rsh/ssh to, anyway?&nbsp; 
</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr 
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; 
MARGIN-RIGHT: 0px">
  <DIV></DIV>
  <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
  face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> Paul Winkeler 
  [mailto:pwinkeler AT pbnj-solutions DOT com] <BR><B>Sent:</B> Friday, 
September 20, 
  2002 3:11 PM<BR><B>To:</B> W. Curtis Preston; 'Hampus Lind'<BR><B>Cc:</B> 
  'Veritas maillista'<BR><B>Subject:</B> RE: [Veritas-bu] upgrade 3.4.1 to 4.5 
  (warning about SAP agent compatibility)<BR><BR></FONT></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2>Curtis</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff size=2>It 
  is good to hear others are having more success.&nbsp; We cannot even get the 
  Java GUI to go through the device discovery wizard!&nbsp; As a result only 
the 
  Job Activiy view is useful.&nbsp; It continuously updating "KBytes Written" 
  fields place such a load on the X server it makes the GUI unresponsive.&nbsp; 
  One might argue that we should get a faster console than a SparcStation 5, 
but 
  you know, that was more than adequate before.</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff size=2>The 
  corrupt, inaccurate job status data is so rife and rampant it is hard to 
  believe you are not having any problems.&nbsp; Even my small single machine, 
  single drive test setup shows inconsistencies: Jobs start positioning before 
  mounting tapes, show as positioning when they are writing, it is just a 
  mess.&nbsp; This is not an aesthetic problem: take a look at the output of 
  bpdbjobs -all_columns and you'll see why the GUI shows what it does.&nbsp; 
  Heck, even the /usr/openv/netbackup/db/jobs/trylogs directory is rife with 
  &lt;jobid&gt;.t files showing the same inconsistent job 
  information!</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff size=2>The 
  windows GUI is gorgeous to look at but its requirement that the PC is a 
  registered as a server and be visible on the entirely separate, private 
backup 
  network poses a problem in and of itself: this network only exists in the 
  data-room, no where else!&nbsp; Again, a bone-headed design if you ask me: we 
  are trying to get operators out of the dataroom!&nbsp; We may go to enhanced 
  authentication to get around the SERVER entries problem but the netowrk 
  routing problem remains.</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff size=2>So 
  sofar the fact that the jobs appear to be running more reliably is completely 
  overshadowed by the fact that no one can really tell how much improved the 
  underlying backup engine is.&nbsp; A real shame indeed.</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff size=2>I 
  really do look forward to the faster catalog searches the next time I need to 
  restore.&nbsp; But try restoring a single archive log from an SAP backup 
using 
  the GUI.&nbsp; BEEEP, sorry you can no longer do this!&nbsp; Veritas feels 
you 
  should use brrestore for this so the SAP type has been removed from the types 
  of images you can browse for in a restore session.</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2>Sorry for the ranting nature of this message but man, oh man, am I 
  tired off all this after having been told the upgrade would be a 
  no-brainer.&nbsp; My customer's opinion of NetBackup ( and now me too ) has 
  dropped considerably...</FONT></SPAN></DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2></FONT></SPAN>&nbsp;</DIV>
  <DIV><SPAN class=720375521-20092002><FONT face=Arial color=#0000ff 
  size=2>&nbsp;PaulW</FONT></SPAN></DIV>
  <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
    <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
    size=2>-----Original Message-----<BR><B>From:</B> W. Curtis Preston 
    [mailto:curtis.lists AT backupcentral DOT com]<BR><B>Sent:</B> Friday, 
September 
    20, 2002 5:55 PM<BR><B>To:</B> 'Paul Winkeler'; 'Hampus Lind'<BR><B>Cc:</B> 
    'Veritas maillista'<BR><B>Subject:</B> RE: [Veritas-bu] upgrade 3.4.1 to 
4.5 
    (warning about SAP agent compatibility)<BR><BR></FONT></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff size=2>I 
    understand what you're saying about the SAP problem, but I don't agree with 
    your characterization of everything else.</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2></FONT></SPAN>&nbsp;</DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
size=2>1. 
    I LOVE the new Java Admin GUI on UNIX.&nbsp;</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2>&nbsp;&nbsp;&nbsp;&nbsp;It's&nbsp;all in one GUI, much simpler to 
    understand than the previous GUIs, etc.&nbsp;</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2>&nbsp;&nbsp;&nbsp; It's a little slow when displaying it to a remote 
    X session, but there's no reason to do that.&nbsp; </FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2>&nbsp;&nbsp; You have two choices:</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2>&nbsp;&nbsp; A) Install the Java console on the remote machine if 
    it's Unix/Linux.</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2>&nbsp;&nbsp;&nbsp;B) Install the admin console if it's 
Windows.&nbsp; 
    I prefer this over the Java console, only for a few pieces of 
    functionality.</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
size=2>2. 
    As to remote admin from a Windows box, you can use enhanced 
    authentication/authorization instead of the bp.conf 
    method.</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
size=2>3. 
    I have seen massive improvement in search capabiity even in small image 
    catalogs.&nbsp; I say upgrade!</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
size=2>4. 
    I've seen the "bad&nbsp;job info."&nbsp; It's a minor&nbsp;asthetical 
    problem, not&nbsp;data corruption.&nbsp; I'm sure they'll fix it 
    soon.</FONT></SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2>&nbsp;&nbsp; (What I've seen is one job reported twice, for 
    example.)</FONT>&nbsp;</SPAN></DIV>
    <DIV><SPAN class=061214921-20092002><FONT face=Arial color=#0000ff 
    size=2></FONT></SPAN>&nbsp;</DIV>
    <BLOCKQUOTE dir=ltr 
    style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; 
MARGIN-RIGHT: 0px">
      <DIV></DIV>
      <DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT 
      face=Tahoma size=2>-----Original Message-----<BR><B>From:</B> 
      veritas-bu-admin AT mailman.eng.auburn DOT edu 
      [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu] <B>On Behalf Of 
</B>Paul 
      Winkeler<BR><B>Sent:</B> Friday, September 20, 2002 5:59 AM<BR><B>To:</B> 
      Hampus Lind<BR><B>Cc:</B> Veritas maillista<BR><B>Subject:</B> RE: 
      [Veritas-bu] upgrade 3.4.1 to 4.5 (warning about SAP agent 
      compatibility)<BR><BR></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>Hampus</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>We just went through such an upgrade at a client 
      site and here is a quick summary of our experience:</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>1) Actual upgrade is smooth enough (don't forget 
      to immediately apply the current Service Pack, number 
      1)</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>2) Try and leave clients alone as they will work 
      fine and you'll have a harder time trouble shooting if you change 
      everything all at once.</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>3) <STRONG>If you use the SAP agent anywhere; 
      those machines clients and their agents MUST be upgraded to 4.5 as the 
3.4 
      SAP agent will NOT work with a 4.5 master!</STRONG></SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>4) The Unix based Java Administrative GUI sucks 
      wind.&nbsp; Badly.&nbsp; Not only that but it its activity monitor 
reports 
      plain old wrong job status information.&nbsp; As does the detail behind 
      bpdbjobs.&nbsp; We haven't run with the Windows administrative console 
      much yet because it requires that these PCs be listed as servers in the 
      bp.conf file.&nbsp; All NBU systems at this site sit on a private network 
      and we cannot route to/from it to where the adminstrative PCs are 
      located.&nbsp; (Stupid design on Veritas' behalf if you ask 
      me...)</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>5) Unless your image catalog is huge, don't 
      bother converting it.&nbsp; Just let the old images stay in ascii 
      format.</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>6) The new binary job database, although it 
      content is badly hosed, is reported on nice and fast, 
      FWIW.</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>If the client hadn't needed storage unit 
grouping 
      so storage units could be prioritized we would never have 
      upgraded.</SPAN></FONT></DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002></SPAN></FONT>&nbsp;</DIV>
      <DIV><FONT face=Arial color=#0000ff size=2><SPAN 
      class=650514612-20092002>Just my $.02</SPAN></FONT></DIV>
      <BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
        <DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma 
        size=2>-----Original Message-----<BR><B>From:</B> 
        veritas-bu-admin AT mailman.eng.auburn DOT edu 
        [mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]<B>On Behalf Of 
        </B>Hampus Lind<BR><B>Sent:</B> Friday, September 20, 2002 4:14 
        AM<BR><B>To:</B> Veritas maillista<BR><B>Subject:</B> [Veritas-bu] 
        upgrade 3.4.1 to 4.5<BR><BR></FONT></DIV>
        <DIV><FONT face=Arial size=2>Hi.</FONT></DIV>
        <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
        <DIV><FONT face=Arial size=2>I`am about to&nbsp;carry out&nbsp;a 
upgrade 
        from Netbackup DataCenter 3.4.1 to 4.5.</FONT></DIV>
        <DIV><FONT face=Arial size=2>Has any one had&nbsp;problem with 
        this?&nbsp;Or maybe some&nbsp;good pointers? </FONT></DIV>
        <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
        <DIV><FONT face=Arial size=2>We have Netbackup DataCenter 3.4.1 master 
        and media server in the same hp-ux 11.00 server. Out clients are 
        everything from NetWare, Windows, solaris, hpux to informix database 
        agents.</FONT></DIV>
        <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
        <DIV><FONT face=Arial size=2>Tanks in advance</FONT></DIV>
        <DIV><FONT face=Arial size=2></FONT>&nbsp;</DIV>
        <DIV><FONT face=Arial 
  
size=2>Hampus</FONT></DIV></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>

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