[Veritas-bu] FROZEN media problems?

Do you have multiple media servers? If you do, the media
might have been assigned to the other media servers.
Run "bpmedialist -summary" to check where the media 
has been assigned.

Regarding tapes being frozen, check the media server
that freezes the tapes. You might have incorrectly
specified the tape device path.  

-----Original Message-----
From: veritas-bu-admin AT mailman.eng.auburn DOT edu
[mailto:veritas-bu-admin AT mailman.eng.auburn DOT edu]On Behalf Of Christopher
Jay Manders
Sent: Monday, June 03, 2002 5:58 AM
To: Veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] FROZEN media problems?


Hi,

We have now had a rash or problems relating to about 100 tapes becoming
FROZEN. There appears to be nothing to unfreeze them. Some do unfreeze,
only to re-freeze again during our nightly runs. Most do not unfreeze,
ever, giving an error.

Here is what those with errors get:
# bpmedia -unfreeze -ev F00067 -h getback
requested media id was not found in NB media database and/or MM volume
database

Note that the data is in the database in some way, though, as here is what
vmquery gives on this same volume:
# vmquery -m F00067
======================================================
media ID:              F00067
media type:            DLT cartridge tape (11)
barcode:               F00067
description:           Fulls
volume pool:           Fulls (2)
robot type:            TLD - Tape Library DLT (8)
robot number:          2
robot slot:            126
robot host:            getback
volume group:          00_002_TLD
created:               Tue May 21 15:27:03 2002
assigned:              ---
last mounted:          ---
first mount:           ---
expiration date:       ---
number of mounts:      0
max mounts allowed:    ---
=======================================================


It appears there is some problem with the media IDs. The weird part is that
ALL of the tapes just came out of shrink-wrap, so are blank and brand new.

What advice and knowledge is out there for this issue? Any help
appreciated.

Thanks in advance!

Chris


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