make sure the server lists are correct (media server is listed on master's and
master is listed in media server's).

if that is correct, look at name resolution (forward and reverse lookups).
use bpclntcmd to see what name resolution looks like to NBU.  more information
on name resolution and using bpclntcmd is in NBU Troubleshooting Guide.


- Scott



                                                                                
                                                   
                    Kimberly_Brager AT corpsoft DOT com                         
                                                          
                    Sent by:                             To:     veritas-bu AT 
mailman.eng.auburn DOT edu                                 
                    veritas-bu-admin AT mailman DOT eng.        cc:             
                                                          
                    auburn.edu                           Subject:     
[Veritas-bu] NT Master Server with AIX Media Server          
                                                                                
                                                   
                                                                                
                                                   
                    05/22/2002 04:35 PM                                         
                                                   
                                                                                
                                                   
                                                                                
                                                   





Hi all,

Snapshot of environment:

1 NT Master Server
3 NT/2000 Media Servers
1 AIX 4.3.3 Media Server
STK L180 with LTO drives - attached to SAN, SSO installed.

Regarding my AIX Media Server - I keep getting an 'invalid server' message
whenever I try to run a backup (either manual from master server or user
backup from client/media server).  My issue is with the AIX Media Server.

-------error messages--------

<16> bkarfiles: User backup failed (client = mediaserver user = root group =
system): operation requested by an invalid server
16:37:54 [462.377] <2> mail_msg: entered; status = 37

>From Activity Monitor
"An request was made to the Netbackup Request Manager Service or Netbackup
Database Manager service by an invalid media server
or WindowsNT/2000 administration client."

>From BPRD log:
16:34:56 [131.411] <16> imagelikely: db_getIMAGE() failed: no entity was found

16:34:56 [131.411] <16> process_request: imagelikely failed - EC status = no
entity was found

>From Error Logs:
1022099868 1 32 16 masterserver1 0 0 0 mediaserver bpdbm request from invalid
server
1022099869 1 32 16 masterserver1 0 0 0 mediaserver bpdbm request from invalid
server
1022099869 1 32 16 masterserver1 0 0 0 mediaserver bpdbm request from invalid
server
1022099869 1 32 16 masterserver1 0 0 0 mediaserver bpdbm requestor mediaserver
is not a valid server for IMAGE request 81
1022099870 1 32 16 masterserver1 0 0 0 mediaserver bpdbm request from invalid
server
1022099871 1 32 16 masterserver1 0 0 0 mediaserver bpdbm request from invalid
server
--------end error messages ------------

Looks like it's an issue  with the database manager.  Is there anything I need
to be careful of, or does someone have a solution for me/clues/hints/etc?  The
mediaserver is listed in all the configs for other media servers as well as
the master, and I can communicate via the gui with the mediaserver.

Any ideas?