Veritas-bu

[Veritas-bu] backups failing with statuscode 13

2002-04-18 18:31:55
Subject: [Veritas-bu] backups failing with statuscode 13
From: CBallowe AT usg DOT com (Ballowe, Charles)
Date: Thu, 18 Apr 2002 17:31:55 -0500
We're seeing backups fail with status 13 on several servers in our
test lab. The logs seem to indicate that the problem is with bpbrm
erroring out. The log entries for the failed jobs that I see from
bpbrm look like this:
21:10:57 [3784.3756] <4> bpbrm main: from client tchic-exfe-001: INF -
OTM: not enabled
21:11:01 [3784.3756] <16> bpbrm readline: socket read failed, An existing
connection was forcibly closed by the remote host.  (10054)
21:11:24 [3784.3756] <16> put_long: (11) network write() error: An existing
connection was forcibly closed by the remote host. ; socket = 252
21:11:24 [3784.3756] <16> inform_client_of_status: could not send server
status message

at least on some of the hosts. On other hosts I'm seeing:

21:36:50 [3912.3952] <4> bpbrm Exit: client backup EXIT STATUS 1: the
requested operation was partially successful
21:40:23 [3776.3892] <4> bpbrm main: from client tchic-ms-003: INF -
OTM: enabled
23:01:06 [3776.3892] <16> bpbrm main: from client tchic-ms-003: ERR - OTM
Error:0xe0001005 (WIN32 -536866811: Unknown error)
23:01:08 [3776.3892] <16> bpbrm main: from client tchic-ms-003: ERR - OTM
Error while reading file: E:\IMGPKG\BASE005.GHO
23:01:08 [3776.3892] <32> bpbrm main: from client tchic-ms-003: FTL - Backup
operation aborted!
23:01:08 [3776.3892] <4> bpbrm main: client tchic-ms-003 EXIT STATUS = 11:
system call failed

which seems to indicate an OTM cache filled up error. And I'm going to
try the recommendations from:
http://www.backupcentral.com/foms/netbackup-serve/cache/150.html

to fix it, but I'd like to know what, if anything, people recommend
for the first one.

thanks for any help you might have.

Charles Ballowe                    /"\
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cballowe AT usg DOT com                    X      Against HTML Mail
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