Veritas-bu

[Veritas-bu] Why Netbackup Datacentre 3.4 Exchange Mailbox Ba ckup failed!

2002-04-04 07:00:50
Subject: [Veritas-bu] Why Netbackup Datacentre 3.4 Exchange Mailbox Ba ckup failed!
From: spe08 AT co.henrico.va DOT us (Spearman, David)
Date: Thu, 4 Apr 2002 07:00:50 -0500
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We had a similar problem when first implementing the exchange backup, other
than we had exchange 5.5 on a w2k server our setup is identical. After
talking with Veritas the following needed to be done, remove the client from
the exchange server then reapply the 645 jumbo patch followed by 341_1 patch
(341_2 optional). If you need to reapply a service pack I would do it while
the NBU client is removed. Further, for nt4 make sure it is SP6a. My final
suggestion would be to upgrade the exchange server to w2k sooner rather than
later as MS support for nt4 is about to end.
 
David Spearman
County of Henrico
 
 
-----Original Message-----
From: Soo, Bee Yong [mailto:by.soo AT alfred.org DOT au]
Sent: Wednesday, April 03, 2002 11:27 PM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: RE: [Veritas-bu] Why Netbackup Datacentre 3.4 Exchange Mailbox Ba
ckup failed!


I like the suggestion about re-applying NT service pack. 
 
Netbackup Datacentre Version on both Master server Exchange Server = v.3.4.1
Netbackup Patch Version on Master Server & Exchange Server =
NB_341_2.winnt.intel_240966
Master Server = Windows 2000 Server (not Domain Controller) with SP2
Exchange Server = NT Server 4.0 (member server) with SP6a
 
2 common errors I have received:- 
 
Dr Watson for Windows NT
Bpbkar32.exe
Exception: access violation (oxc0000005), Address: 0x00000000
& 
Error 41: Network Timeout Error
 
Also, Netbackup Exchange is not showing lists of mailbox accounts. How do I
recover this ?
 
BY



THIS E-MAIL IS CONFIDENTIAL. If you have received this e-mail in error,
please notify us by return e-mail and delete the document. If you are not
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information is strictly prohibited and may be unlawful. Bayside Health is
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<DIV><SPAN class=3D013195511-04042002><FONT face=3DArial =
color=3D#0000ff size=3D2>We had=20
a similar problem when first implementing the exchange backup, other =
than we had=20
exchange 5.5 on a w2k server our setup is identical. After talking with =
Veritas=20
the following needed to be done, remove the client from the exchange =
server then=20
reapply the 645 jumbo patch followed by 341_1 patch (341_2 optional). =
If you=20
need to reapply a service pack I would do it while the NBU client is =
removed.=20
Further, for nt4 make sure it is SP6a. My final suggestion would be to =
upgrade=20
the exchange server to w2k sooner rather than later as MS support for =
nt4 is=20
about to end.</FONT></SPAN></DIV>
<DIV><SPAN class=3D013195511-04042002><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D013195511-04042002><FONT face=3DArial =
color=3D#0000ff size=3D2>David=20
Spearman</FONT></SPAN></DIV>
<DIV><SPAN class=3D013195511-04042002><FONT face=3DArial =
color=3D#0000ff size=3D2>County=20
of Henrico</FONT></SPAN></DIV>
<DIV><SPAN class=3D013195511-04042002><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN>&nbsp;</DIV>
<DIV><SPAN class=3D013195511-04042002><FONT face=3DArial =
color=3D#0000ff=20
size=3D2></FONT></SPAN>&nbsp;</DIV>
<BLOCKQUOTE dir=3Dltr style=3D"MARGIN-RIGHT: 0px">
  <DIV class=3DOutlookMessageHeader dir=3Dltr align=3Dleft><FONT =
face=3DTahoma=20
  size=3D2>-----Original Message-----<BR><B>From:</B> Soo, Bee Yong=20
  [mailto:by.soo AT alfred.org DOT au]<BR><B>Sent:</B> Wednesday, April 03, =
2002 11:27=20
  PM<BR><B>To:</B> =
'veritas-bu AT mailman.eng.auburn DOT edu'<BR><B>Subject:</B> RE:=20
  [Veritas-bu] Why Netbackup Datacentre 3.4 Exchange Mailbox Ba ckup=20
  failed!<BR><BR></FONT></DIV>
  <DIV class=3DSection1>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">I=20
  li</SPAN></FONT><st1:PersonName><FONT face=3DArial color=3Dnavy =
size=3D2><SPAN=20
  lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">k</SPAN></FONT></st1:PersonName><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">e=20
  the suggestion about re-applying NT service=20
  pac</SPAN></FONT><st1:PersonName><FONT face=3DArial color=3Dnavy =
size=3D2><SPAN=20
  lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">k</SPAN></FONT></st1:PersonName><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">.=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US; mso-bidi-font-family: =
Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><SPAN class=3DSpellE><FONT face=3DArial =
color=3Dnavy size=3D2><SPAN=20
  lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: =
EN-US">Netbac</SPAN></FONT></SPAN><st1:PersonName><SPAN=20
  class=3DSpellE><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">k</SPAN></FONT></SPAN></st1:PersonName><SPAN=20
  class=3DSpellE><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">up</SPAN></FONT></SPAN><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">=20
  <SPAN class=3DSpellE>Datacentre</SPAN> Version on both Master server =
Exchange=20
  Server =3D v.3.4.1<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><SPAN class=3DSpellE><FONT face=3DArial =
color=3Dnavy size=3D2><SPAN=20
  lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: =
EN-US">Netbac</SPAN></FONT></SPAN><st1:PersonName><SPAN=20
  class=3DSpellE><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">k</SPAN></FONT></SPAN></st1:PersonName><SPAN=20
  class=3DSpellE><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">up</SPAN></FONT></SPAN><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">=20
  Patch Version on Master Server &amp; Exchange Server =3D=20
  NB_341_2.winnt.intel_240966<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">Master=20
  Server =3D Windows 2000 Server (not Domain Controller) with=20
  SP2<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">Exchange=20
  Server =3D NT Server 4.0 (member server) with =
SP6a<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">2=20
  common errors I have received:- <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">Dr=20
  Watson for Windows NT<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">Bpb</SPAN></FONT><st1:PersonName><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">k</SPAN></FONT></st1:PersonName><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">ar32.exe<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">Exception:=20
  access violation (oxc0000005), Address:=20
0x00000000<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">&amp;=20
  <o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN =
lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">Error=20
  41: Networ</SPAN></FONT><st1:PersonName><FONT face=3DArial =
color=3Dnavy=20
  size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">k</SPAN></FONT></st1:PersonName><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN lang=3DEN-US=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-ansi-language: EN-US">=20
  Timeout Error<o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-bidi-font-family: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-bidi-font-family: Arial">Also,=20
  Netbac</SPAN></FONT><st1:PersonName><FONT face=3DArial color=3Dnavy =
size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-bidi-font-family: Arial">k</SPAN></FONT></st1:PersonName><FONT=20
  face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-bidi-font-family: Arial">up=20
  Exchange is not showing lists of mailbox accounts. How do I recover =
<SPAN=20
  class=3DGramE>this ?</SPAN><o:p></o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><FONT face=3DArial color=3Dnavy size=3D2><SPAN=20
  style=3D"FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial; =
mso-bidi-font-family: Arial"><o:p>&nbsp;</o:p></SPAN></FONT></P>
  <P class=3DMsoNormal><st1:PersonName><FONT face=3D"Times New Roman" =
size=3D3><SPAN=20
  style=3D"FONT-SIZE: 12pt">BY</SPAN></FONT></st1:PersonName><FONT=20
  color=3Dnavy><SPAN=20
  style=3D"COLOR: navy"><o:p></o:p></SPAN></FONT></P></DIV><BR><BR><BR>
  <P><FONT face=3DArial size=3D2>THIS E-MAIL IS CONFIDENTIAL. If you =
have received=20
  this e-mail in error, please notify us by return e-mail and delete =
the=20
  document. If you are not the intended recipient you are hereby =
notified that=20
  any disclosure, copying, distribution or taking any action in =
reliance on the=20
  contents of this information is strictly prohibited and may be =
unlawful.=20
  Bayside Health is not liable for the proper and complete transmission =
of the=20
  information contained in this communication or for any delay in its=20
  receipt.</FONT></P></BLOCKQUOTE></BODY></HTML>

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