Veritas-bu

[Veritas-bu] robtest can't move tape to drive

2002-03-16 15:31:11
Subject: [Veritas-bu] robtest can't move tape to drive
From: rob AT worman DOT org (Rob Worman)
Date: Sat, 16 Mar 2002 14:31:11 -0600
robtest doesn't care a whit about your st.conf settings when it comes 
to tape motion.  a sense key error like that is being caused by a 
lower level problem of some sort:

   -bad robotic component in the library (can you load/unload a tape 
from the front panel? any warnings on the front panel?)
   -bad SCSI component (do you see SCSI error in /var/adm/messages?) 
in the path from E3500-->P7000

There is a slight chance that your P7000's firmware is at a level 
that is incompatible with your particular version of NetBackup.

In any event, if I were you I'd talk to whoever supports your library...

HTH
rob

At 11:59 AM -0800 3/16/02, Chris Heinz wrote:
>Hi All,
>
>I have an ATL P7000 library with 12 DLT8000 drives attached to an E3500
>running Solaris 8.  Everything is setup correctly from the OS point-of-view
>as I can mt stat each drive when a tape is manual inserted.  However,
>when I try to move a tape from a slot to any of the drives, I get the
>following error:
>
>m s1 d1
>Initiating MOVE_MEDIUM from address 256 to 128
>move_medium failed, CHECK CONDITION
>sense key = 0x5, asc = 0x30, ascq = 0x0, UNKNOWN ERROR, SENSE_KEY: 0x05,
>ASC: 0x30, ASCQ: 0x00
>
>ATL suggests the following st.conf setting:
>
>"QUANTUM DLT8000",      "DLT 8000", "DLT8000";
>DLT8000=1,0x38,0,0x8639,4,0x84,0x85,0x88,0x89,3;
>
>while Veritas suggests the following:
>
>"QUANTUM DLT8000", "Quantum DLT8000 Tape Drive", "DLT8k-data";
>DLT8k-data = 1,0x38,0,0x19639,4,0x1a,0x1b,0x41,0x41,3;
>
>But both settings result in the same or similar error in robtest.
>
>Any idea?
>
>Thanks in advance!!
>Chris
>
>
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