there is one tech notes regarding to the code 13 for the Exchange mailbox.
it might help 2 cents.

When backing up Microsoft Mailboxes, the backup exits with status code 13
and the bpbkar hangs showing FS_OBJECT_CORRUPT messages.
http://seer.support.veritas.com/docs/242871.htm

Regarding to the restore of the information store, have you selected the
right backup type to restore? u need to choose exchange type

Thanks
ldf
----- Original Message -----
From: "Michael Suen" <suen AT cosmos.buffalo DOT edu>
To: "Dongfang Liao" <dongfang.liao AT rogers DOT com>
Cc: <veritas-bu AT mailman.eng.auburn DOT edu>
Sent: Monday, February 18, 2002 4:22 PM
Subject: Re: [Veritas-bu] Exchange 2k, Mailbox, error 13


>
> Hello Liao
> Yes.. I did tested with just normal files backup and it
> works fine. I have also create a diff class for the
> information store and it did a full backup with a return
> code 0, BUT, I can't seem be able to see/select through the
> GUI for the restore, which is one of my another problem...
>
> Thanks for your help
>
> Mike
>
> On Mon, 18 Feb 2002, Dongfang Liao wrote:
>
> > Have u tested the normal backup instead of the Exchange mailbox backup
yet?
> >
> > Thanks
> > ldf
> > ----- Original Message -----
> > From: "Michael Suen" <suen AT cosmos.buffalo DOT edu>
> > Cc: <veritas-bu AT mailman.eng.auburn DOT edu>
> > Sent: Monday, February 18, 2002 2:51 PM
> > Subject: [Veritas-bu] Exchange 2k, Mailbox, error 13
> >
> >
> > > Hello EveryOne...
> > >
> > > I am trying to do backup/restore of Exchange mailbox, I was
> > > able to configure to have the GUI display the mailbox. But
> > > when I try to backup, it give the following error:
> > >
> > > This is a test environment, so I have setup the master/media and
> > > the exchange server in the same box. And backup to disk.
> > > I am trying to do User Backup and I have apply/install all the
> > > patches as suggested sequency by Veritas.
> > >
> > > Error 13
> > > Backup by Administraor on client TEST:file read failed.
> > >
> > > here are some entries in the logs:
> > >
> > > bprm
> > > 14:46:20 [3228.3252] <4> bpbrm main: INITIATING: version NetBackup
> > > 3.4.1GA 0
> > > 14:46:20 [3228.3252] <2> logparams: -backup -mt 0 -to 0 -S test -c
> > > test -hostname test -ru VeritasZZ -cl Exch-mailboxes -sched User -bt
> > > 1014061579 -dt 0 -st 2 -secure 1 -rl 0 -rp 604800 -b
tsmtest_1014061579
> > > -mediasvr tsmtest -jobid 24 -jobgrpid 0 -masterversion 340000 -maxfrag
> > > 2000 -p D:\SUEN -kl 28 -rg VeritasZZ -fso -L
> > > /C/VERITAS/NetBackup/logs/user_ops/Verit000/logs/NBWIN001
> > > -clnt_lc_messages ENU -clnt_lc_time ENU -clnt_lc_ctype ENU
> > > -clnt_lc_collate ENU -clnt_lc_numeric ENU -ct 16 -use_otm
> > > 14:46:21 [3228.3252] <2> LOCAL CLASS_ATT_DEFS: Product ID = 6
> > > 14:46:21 [3228.3252] <2> getsockconnected: host=test service=bpcd
> > > address=10.88.80.199 protocol=tcp reserved port=13782
> > > 14:46:21 [3228.3252] <2> getsockconnected: Connect to test on port 847
> > > 14:47:13 [3228.3252] <16> bpbrm readline: socket read failed, An
existing
> > > connection was forcibly closed by the remote host.  (10054)
> > > 14:47:34 [3228.3252] <4> bpbrm Exit: client backup EXIT STATUS 13:
file
> > > read failed
> > >
> > >
> > > Thank you very much for all the help....
> > >
> > >
> > > Mike
> > >
> > >
> > >
> > > _______________________________________________
> > > Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
> > > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
> >
> >
>