Did you check Verita's website for updated drivers and such? Maybe the
knowledge base?

Kevin Vapiwala
Salomon Smith Barney
Vital Records Group
2nd Floor, Rutherford
Phone: 201-231-0348
Group Line: 201-231-1270

                -----Original Message-----
                From:   Ballowe, Charles [mailto:CBallowe AT usg DOT com]
                Sent:   Thursday, January 10, 2002 12:23 PM
                To:     Veritas-BU
                Subject:        [Veritas-bu] config problem

                Somehow the device configuration wizard decided that my
robot was 
                actually 2 different robots, and I tested some things in
that config.
                Things didn't work so well so I blew away some configs and
convinced
                it to detect things correctly, but now it thinks a tape is
in a 
                non-existant robot and won't let me delete or re-inventory
the 
                robot that I do have.

                This is on Tru64, with SSO and the robot in a SAN directly
connected
                to all servers. 

                Any suggestions on how to convince it that the tape is in
the existing
                robot (which it is).

                Attempts to delete the tape in the GUI give me an error that
the robot
                doesn't exist. Attempts to re-inventory the current robot
tell me that
                the tape is already in a robot and fail. 

                Thanks, 
                -Charles Ballowe
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