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Backups work fine though.  Just in case, however, I ran robtest and all my 
drives show OK. Thanx anyway.





"Schroen, Christopher C Mr IMCEN/CEXEC" 
<Christopher.Schroen AT hqda.army DOT mil>
07/18/2001 12:20 PM

 
        To:     "'James Laurie'" <jlaurie AT csu DOT org>
        cc:     "'Veritas-BU List'" <veritas-bu AT mailman.eng.auburn DOT edu>
        bcc: 
        Subject:        RE: [Veritas-bu] unable to restore


>Help!  I can't restore any files!
>All attempts to restore files just hang. The progress
>log looks like this:
>Restore started Wed Jul 18 07:35:44 2001
>07:35:46 (268457.xxx) Restore job id 268457 will require 1 image.
>07:35:46 (268457.xxx) Media id CSU110 is needed for the restore.

When this happened to me, it was because there was something wrong with my
SCSI bus.  My tape library's robotic controller couldn't detect half of 
the
slots in the library.  NetBackup, however, didn't know there was a 
problem,
and so it would wait forever, "waiting for media... to be mounted."

I discovered what was wrong by using "robtest" to scan slots.

Hope that helps

========================================
Christopher Schroen
UNIX System Administrator
HQDA Tracking System
IMCEN/CEXEC Pentagon
tel +1 703 697 3362
pager +1 703 826 6860
mailto:christopher.schroen AT hqda.army DOT mil




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<br><font size=2 face="sans-serif">Backups work fine though. &nbsp;Just in 
case, however, I ran robtest and all my drives show OK. Thanx anyway.</font>
<br>
<br>
<br>
<br>
<table width=100%>
<tr valign=top>
<td>
<td><font size=1 face="sans-serif"><b>&quot;Schroen, Christopher C Mr 
IMCEN/CEXEC&quot; &lt;Christopher.Schroen AT hqda.army DOT mil&gt;</b></font>
<p><font size=1 face="sans-serif">07/18/2001 12:20 PM</font>
<br>
<td><font size=1 face="Arial">&nbsp; &nbsp; &nbsp; &nbsp; </font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; To: &nbsp; 
&nbsp; &nbsp; &nbsp;&quot;'James Laurie'&quot; &lt;jlaurie AT csu DOT 
org&gt;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; cc: &nbsp; 
&nbsp; &nbsp; &nbsp;&quot;'Veritas-BU List'&quot; &lt;veritas-bu AT 
mailman.eng.auburn DOT edu&gt;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; bcc: &nbsp; 
&nbsp; &nbsp; &nbsp;</font>
<br><font size=1 face="sans-serif">&nbsp; &nbsp; &nbsp; &nbsp; Subject: &nbsp; 
&nbsp; &nbsp; &nbsp;RE: [Veritas-bu] unable to restore</font></table>
<br>
<br>
<br><font size=2 face="Courier New">&gt;Help! &nbsp;I can't restore any 
files!<br>
&gt;All attempts to restore files just hang. The progress<br>
&gt;log looks like this:<br>
&gt;Restore started Wed Jul 18 07:35:44 2001<br>
&gt;07:35:46 (268457.xxx) Restore job id 268457 will require 1 image.<br>
&gt;07:35:46 (268457.xxx) Media id CSU110 is needed for the restore.<br>
<br>
When this happened to me, it was because there was something wrong with my<br>
SCSI bus. &nbsp;My tape library's robotic controller couldn't detect half of 
the<br>
slots in the library. &nbsp;NetBackup, however, didn't know there was a 
problem,<br>
and so it would wait forever, &quot;waiting for media... to be 
mounted.&quot;<br>
<br>
I discovered what was wrong by using &quot;robtest&quot; to scan slots.<br>
<br>
Hope that helps<br>
<br>
========================================<br>
Christopher Schroen<br>
UNIX System Administrator<br>
HQDA Tracking System<br>
IMCEN/CEXEC Pentagon<br>
tel +1 703 697 3362<br>
pager +1 703 826 6860<br>
mailto:christopher.schroen AT hqda.army DOT mil<br>
<br>
</font>
<br>
<br>
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