Veritas-bu

[Veritas-bu] FW: [bpvault] BpVault 3.4 Problem when Ejecting Multiple Tapes fr om the Tape Li

2001-02-21 14:10:19
Subject: [Veritas-bu] FW: [bpvault] BpVault 3.4 Problem when Ejecting Multiple Tapes fr om the Tape Li
From: Donaldson, Grant DONALDG AT tc.gc DOT ca
Date: Wed, 21 Feb 2001 14:10:19 -0500
F.Y.I. 

> ----------
> From:         Lissa Landmark[SMTP:lissa AT chalk.min.ov DOT com]
> Reply To:     lissa AT veritas DOT com
> Sent:         Wednesday, February 21, 2001 2:00 PM
> To:   DONALDG AT tc.gc DOT ca
> Cc:   bpvault AT veritas DOT com
> Subject:      Re: [bpvault] BpVault 3.4 Problem when Ejecting Multiple
> Tapes from the Tape Li
>       Hello Grant!
> 
>       Hello All!
> 
>       Grant, you are correct.  There is a problem with eject when
>       the upgrade of NetBackup happens.  I am working to get a
>       patch made.  No specific ETA at the moment.  Hopefully it 
>       will get out to the field by the end of the month.  I have
>       stressed the urgency of this patch particularily because of
>       this "regression".  Thank you for sending out the mail to
>       bpvault.  I'll let you All know when I get something more
>       firm.
> 
>       Thanks! lissa
> 
>       ps, you are using the workaround.  reinventory the robot
>       and run eject again....repeat as necessary.
> 
>       Let me know if any problems.
> 
> 
> >     I just received the following problem with BpVault version 3.4 from
> > a co-worker. We have just installed it this past weekend:
> > 
> > "There is an issue with the new BPVAULT (version 3.4)script that ejects
> the
> > tapes.
> > When the menu command[#17 selection] is run from the command line to
> eject
> > the bpvault tapes, 
> > it stops when the CAP is full/14 tapes. Submission of #17 normally
> continues
> > ejecting the remaining tapes.
> > The new version of the program loses the remaining tapes, all the tapes
> are
> > removed from Media Management
> > in the GUI window. If you resubmit the eject command[#17] in the menu,
> it
> > finds no more tapes to 
> > eject. The solution here is to use the ' Update Volume inventory' in
> Media
> > Management
> > in the GUI window. This will find the missing tapes and enable the #17
> > selection to 
> > eject the tapes. If the CAP fills again before all tapes are ejected,
> then
> > the ' Update Volume inventory' 
> > in Media Management in the GUI window must be used again to recover the
> > missing tapes. "
> > 
> >     Has anyone else run into this, and if so, any ideas on how to
> > correct it?? It was working great with version 3.2
> > Thanks!
> > 
> > Grant 
> > Transport Canada
> > 
> > P.S. it now gives a 5 second delay between ejecting each tape.. anyone
> know
> > if this is a parameter that we can remove? 
> > 
> 



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