Without already having IDR set up for a NT desktop system,
how can I restore a user's system that has been whacked
by a typical failed software product installation?

The system runs, but the user isn't very happy with
all of the configuration changes that have taken place.

I have a normal full backup of the system but I
do not have a full understanding of NT, and
don't want to start guessing on this users 
restore.

Thanks for your time.
-p

Patrick Boyle   
ESRI Systems Administration
Voice:          [909] 793-2853  Ext. 1-1461
Numeric Pager:  [909] 777-2791  
E-mail:         PBoyle AT esri DOT com