Veritas-bu

[Veritas-bu] Cannot restore SQL database with NB 3.2

2000-11-20 07:12:58
Subject: [Veritas-bu] Cannot restore SQL database with NB 3.2
From: Arthur, Michael Michael.Arthur AT bshg DOT com
Date: Mon, 20 Nov 2000 13:12:58 +0100
Hello All,

We currently back up the SQL databases on SQL Server ver 6.5 using Netbackup
3.2 with NT SQL client installed.
the server is running NT 4 Service pack 5. the netbackup host is a Sun E250
with L1000 4 drive DLT hardware.
all backups are reporting succesful with no errors.
on attempting to restore a database we get the following information in the
db_client logfile.
the request for restore does not seem to get as far as the Netbackup host to
service the request.

11:21:38 [465.475] <4> dbc_InitializeDBClient: INF - client's Debug Level =
<0>
11:21:38 [465.475] <4> dbc_InitializeDBClient: --- SESSION INITIATED --- 
11:21:38 [465.475] <4> dbc_open: INF - restoring from Backup
File:</mkswmks2.MSSQL.db.ITHelpdesk.~.~.001of001.20001116024457.A>
11:21:38 [465.475] <4> sendRequest: Progress log for
monitoring=<C:\Veritas\NetBackup\logs\user_ops\mssql\logs\1120100112138-465-
438-000-000-prg>
11:21:39 [465.475] <2> getsockconnected: host=mkssb303 service=bprd
address=199.15.17.33 protocol=tcp non-reserved port=13720
11:21:39 [465.475] <2> bprd_connect: no authentication required
11:21:39 [465.475] <4> sendRequest: sending RESTORE request to bprd
11:21:39 [465.475] <4> sendRequest:    request: <root root mkswmks2 mkswmks2
mkswmks2 mkswmks2.mks.bshg.com
/C/Veritas/NetBackup/logs/user_ops/mssql/logs/1120100112138-465-438-000-000-
prg NONE NONE 0  974719299 974256297 974429097 974719299 4 0 1 0 0 12 0 15 0
-1 -1 0 0 1 C C C C C 0 1 0 1 0 0 0 0 0>
11:21:39 [465.475] <16> get_bprdRCVD: read EXIT STATUS 133 when attempting
to read REQUEST RECEIVED
11:21:39 [465.475] <8> sendRequest: get_bprdRCVD() returned <-12>: <invalid
error number>
11:21:39 [465.475] <4> sendRequest: sending buf = 974256297 974429097
/mkswmks2.MSSQL.db.ITHelpdesk.~.~.001of001.20001116024457.A
11:21:39 [465.475] <4> sendRequest: Date range: <-s 11/15/00  2:44:57>, <-e
11/17/00  2:44:57>
11:21:39 [465.475] <4> serverResponse: initial client_read_timeout = <900>

we also do standard NT 4 backups and the restores work ok.
can anyone help with this problem or do i need to provide further
information.

regards
Michael Arthur
BSH Home Appliance Ltd.
Grand Union House
Old Wolverton Road
Milton Keynes
mailto:michael.arthur AT bshg DOT com




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