Sounds vaguely familiar but you won't like the answer :(

One person on this list suggested trying "bpimage -index <n> -client <name>"
but I haven't had the time yet.

One thing to check is to see if the files are actually still there or did
netbackup delete them. 

In Netbackup there are 2 files created when you scan a tape or do a backup.
 They are put in a directory:

  /usr/openv/netbackup/db/images/<servername>/xxxxxxxxxx

The files are <class_name_xxxxxxxxxx> and <class_name_xxxxxxxxxx.f> (the .f
file being the big one). In the <class_name_xxxxxxxxxx> file there is a
NUM_FILES which shows 0 but changing it to 960,000 doesn't work because you
also need to update the files in the directory

 /usr/openv/netbackup/db/images/<servername>/INDEX


We had a case with Veritas (100-100-689) and here is the basics.
-----------------------------------------------
Problem: 
 One of our Netware servers' backups didn't register in the database. When
we went to do a restore the image was not listed as one we could choose
from. The other servers were fine. The backup had run without any errors and
had backed up 9 DLTs worth of files. The server in question had 110
gigabytes and 1 million files on it. It was spread across 2 DLT tapes, no
MPX.

 When we did the phase 1 import there were no problems. When we did the
phase 2 import (where it reads the tape and re-creates the database file) it
would run for 15 hours (about 8 hours a tape) and then fail with a
"Unexpected EOF" media error. Ok tapes do go bad and when we looked at the
file it had created up to that point (160 meg uncompressed) it listed more
than 960,000
files. Well 96% is acceptable but when we went into the Xwindow GUI to do a
restore there was still nothing showing.

 After talking to Veritas support for more than a week we were finally told
"sorry but that is the way the system is designed". If there are any errors
on the tape Netbackup won't use any of the info on any tape in the set!
------------------------------------------------

-----Original Message-----
From: Snodgrass, John [mailto:John.Snodgrass AT icn.siemens DOT com]
Sent: Tuesday, November 07, 2000 11:50 AM
To: 'veritas-bu AT mailman.eng.auburn DOT edu'
Subject: [Veritas-bu] Backup indexes missing


I've had this happen twice now.  So I am positive what is causing the
problem.  On two occasions, the duplicate job has failed on at least one
image.  This in itself is not a huge problem as I can go back and redo the
failed images.  My biggest problem is that the online index files get
trashed.  I verified yesterday that the index files were OK.  I brought up
xbp and I was able to browse the directory tree and files for the selected
backup images yesterday before the duplicate job was started.  At
approximately 18:00 yesterday evening, the duplicate job had a media error.
Not a huge problem in itself.  Only 5 of the 6 selected images were
completed successfully.  When I came in this morning and saw the error, I
went through the same steps I did yesterday, and all the online index
information was gone.  if it matters, these are SAP backups.

We purchased NetBackup through Sun when we bought our E10K and L11000
libraries.  I have a call open to them, but no help as of yet.  I thought I
might run this past the group to see if anyone had any ideas on what causes
this or how to fix it.

The other system that we run the same procedures worked fine.  The duplicate
ran fine and the online indexes are fine.

======================
John Snodgrass
Siemens ICN
Lake Mary, FL
407-942-5583
======================
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