Veritas-bu

[Veritas-bu] Veritas Netbackup sg problem

2000-10-19 12:31:13
Subject: [Veritas-bu] Veritas Netbackup sg problem
From: Slagle, Ed eslagle AT hersheys DOT com
Date: Thu, 19 Oct 2000 12:31:13 -0400
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We have this problem and have tried all recent versions of the JNI driver.
We've been working on this for months and have found the problem to be
related to the rdac driver (we have A3500's).  You can comment out all
rdnexus.conf entries that you don't need and see if you get sg devices built
as expected.  This worked for us on one server, but not on another.  
 
If this doesn't work you may be SOL.  We have this issue open with STK, Sun
and Veritas.  So far the only thing they've suggested is to try QLogic cards
(didn't help).  sg has a problem, but no one nows what it is.
 

********************************************************** 
Edward Slagle 
Computer Systems Specialist 
Hershey Foods Corporation 
200 Crystal A Drive #160 
P.O. Box 811 
Hershey, PA  17033-0811 
(717)534-7566 
eslagle AT hersheys DOT com 
********************************************************** 

-----Original Message-----
From: george blair [mailto:gblair AT winstar DOT com]
Sent: Thursday, October 19, 2000 1:43 AM
To: veritas-bu AT mailman.eng.auburn DOT edu
Subject: [Veritas-bu] Veritas Netbackup sg problem


The latest certified HBA code is 2.5.9, available from JNI or EMC. I'd move 
up rather than down to 2.3 but I'd steer clear of the EZFibre utility for 
now. The version of EZFibre that comes with 2.5.9 doesn't work, the 2.1 
version is current but it isn't 100% either.
 
We're also having a lot of trouble getting the Solaris/JNI/Veritas/ 
Brocade/EMC/STK vendor stack to work correctly, but not 
the same problems you are having.

Cheers,
gb

=======================
From: Micheal.Choi AT chase DOT com
Date: Thu, 19 Oct 2000 12:52:37 +0800
:
:
:
Subject: [Veritas-bu] Veritas Netbackup sg problem

hi all,
     I am currently using a STK L180 with JNI's fibre channel card on
Solaris
2.6.
We planned for a Share Storage Option for Netbackup and have already
implemented
the Master Server. It works well.

     On implementation of the Slave server which uses the same set of tape
drivers
with the master server with the same hardware configuration, problems
happened
on
/dev/sg attachment of the Fibre Channel tape drives when the driver is
loaded:

sg56 attach: - soft state zalloc failed
sg57 attach: - soft state zalloc failed
sg58 attach: - soft state zalloc failed
sg59 attach: - soft state zalloc failed
sg60 attach: - soft state zalloc failed
sg61 attach: - soft state zalloc failed

and the sg driver of the fibre channel tapes drivers are NOT attached
and therefore Netbackup cannot function properly.

The scsi tape driver /dev/st, however, is attached and functioned properly.

The main differences between the master and the slave servers is that:
1)   The slave server is currently using Networker, with the lus driver
loaded.
We will
     decommission it after the Netbackup is functional.
2)   The slave server is also attached to a Sun A1000, in which both lus and
sg
     created huge amount of devices to it.
3)   The slave servers is also attached to another small DLT library with 2
SCSI
DLTs
     These two drives, however, function without any problem, with the sg
drivers
     attached normally.

When we ask Veritas, they blamed the problem on the firmware of JNI card
(2.4.1)
and
request us to downgrade it to 2.3. We only read from the documents that it
is
related to
Sun E10K. We also consulted EMC and EMC, however, mentioned they do not have
any
experience with that firmware level at all.

We have another to-be slave sever which has more or less the same
configuration
with the
previous slave server. When we implement netbackup slave to that the problem
is
repeated.

Since the slave servers are very important to our production environment, we
cannot afford
any change to it unless we have a certain amount of certaintythat  it would
fix
the problem.
I wondered if anyone has encountered such problems before and can share with
us?

thx in advance,
Michael Choi
Chase Manhattan Bank Hong Kong



_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
<http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu> 

George A. Blair                                                      Winstar
Communications
Senior UNIX Engineer                                        2545 Horse Pen
Road 
IP Services Architecture & Engineering     Herndon VA  20171 
gblair AT winstar DOT com                                           703-889-6331



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<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=838022016-19102000>We 
have this problem and have tried all recent versions of the JNI driver.&nbsp; 
We've been working on this for months and have found the problem to be related 
to the rdac driver (we have A3500's).&nbsp; You can comment out all 
rdnexus.conf 
entries that you don't need and see if you get sg devices built as 
expected.&nbsp; This worked for us on one server, but not on another.&nbsp; 
</SPAN></FONT></DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN 
class=838022016-19102000></SPAN></FONT>&nbsp;</DIV>
<DIV><FONT color=#0000ff face=Arial size=2><SPAN class=838022016-19102000>If 
this doesn't work you may be SOL.&nbsp; We have this issue open with STK, Sun 
and Veritas.&nbsp; So far the only thing they've suggested is to try QLogic 
cards (didn't help).&nbsp; sg has a problem, but no one nows what it 
is.</SPAN></FONT></DIV>
<DIV>&nbsp;</DIV>
<P><FONT face="Courier New" 
size=2>**********************************************************</FONT> 
<BR><FONT face="Courier New" size=2>Edward Slagle</FONT> <BR><FONT 
face="Courier New" size=2>Computer Systems Specialist</FONT> <BR><FONT 
face="Courier New" size=2>Hershey Foods Corporation</FONT> <BR><FONT 
face="Courier New" size=2>200 Crystal A Drive #160</FONT> <BR><FONT 
face="Courier New" size=2>P.O. Box 811</FONT> <BR><FONT face="Courier New" 
size=2>Hershey, PA&nbsp; 17033-0811</FONT> <BR><FONT face="Courier New" 
size=2>(717)534-7566</FONT> <BR><FONT face="Courier New" 
size=2>eslagle AT hersheys DOT com</FONT> <BR><FONT face="Courier New" 
size=2>**********************************************************</FONT> </P>
<BLOCKQUOTE>
  <DIV align=left class=OutlookMessageHeader dir=ltr><FONT face=Tahoma 
  size=2>-----Original Message-----<BR><B>From:</B> george blair 
  [mailto:gblair AT winstar DOT com]<BR><B>Sent:</B> Thursday, October 19, 2000 
1:43 
  AM<BR><B>To:</B> veritas-bu AT mailman.eng.auburn DOT edu<BR><B>Subject:</B> 
  [Veritas-bu] Veritas Netbackup sg problem<BR><BR></DIV></FONT>
  <DIV>The latest certified HBA code is 2.5.9, available from JNI or EMC. I'd 
  move </DIV>
  <DIV>up rather than down to 2.3 but I'd steer clear of the EZFibre utility 
for 
  </DIV>
  <DIV>now. The version of EZFibre that comes with 2.5.9 doesn't work, the 2.1 
  </DIV>
  <DIV>version is current but it isn't 100% either.</DIV>
  <DIV>&nbsp;</DIV>
  <DIV>We're also having a lot of trouble getting the Solaris/JNI/Veritas/ 
</DIV>
  <DIV>Brocade/EMC/STK vendor stack to work correctly, but not </DIV>
  <DIV>the same problems you are having.</DIV><BR>
  <DIV>Cheers,</DIV>
  <DIV>gb</DIV><BR>
  <DIV>=======================</DIV>
  <DIV>From: Micheal.Choi AT chase DOT com</DIV>
  <DIV>Date: Thu, 19 Oct 2000 12:52:37 +0800</DIV>
  <DIV>:</DIV>
  <DIV>:</DIV>
  <DIV>:</DIV>
  <DIV>Subject: [Veritas-bu] Veritas Netbackup sg problem</DIV><BR>
  <DIV>hi all,</DIV>
  <DIV>&nbsp;&nbsp;&nbsp;&nbsp; I am currently using a STK L180 with JNI's 
fibre 
  channel card on Solaris</DIV>
  <DIV>2.6.</DIV>
  <DIV>We planned for a Share Storage Option for Netbackup and have already 
  implemented</DIV>
  <DIV>the Master Server. It works well.</DIV><BR>
  <DIV>&nbsp;&nbsp;&nbsp;&nbsp; On implementation of the Slave server which 
uses 
  the same set of tape</DIV>
  <DIV>drivers</DIV>
  <DIV>with the master server with the same hardware configuration, problems 
  happened</DIV>
  <DIV>on</DIV>
  <DIV>/dev/sg attachment of the Fibre Channel tape drives when the driver is 
  loaded:</DIV><BR>
  <DIV>sg56 attach: - soft state zalloc failed</DIV>
  <DIV>sg57 attach: - soft state zalloc failed</DIV>
  <DIV>sg58 attach: - soft state zalloc failed</DIV>
  <DIV>sg59 attach: - soft state zalloc failed</DIV>
  <DIV>sg60 attach: - soft state zalloc failed</DIV>
  <DIV>sg61 attach: - soft state zalloc failed</DIV><BR>
  <DIV>and the sg driver of the fibre channel tapes drivers are NOT 
  attached</DIV>
  <DIV>and therefore Netbackup cannot function properly.</DIV><BR>
  <DIV>The scsi tape driver /dev/st, however, is attached and functioned 
  properly.</DIV><BR>
  <DIV>The main differences between the master and the slave servers is 
  that:</DIV>
  <DIV>1)&nbsp;&nbsp; The slave server is currently using Networker, with the 
  lus driver loaded.</DIV>
  <DIV>We will</DIV>
  <DIV>&nbsp;&nbsp;&nbsp;&nbsp; decommission it after the Netbackup is 
  functional.</DIV>
  <DIV>2)&nbsp;&nbsp; The slave server is also attached to a Sun A1000, in 
which 
  both lus and sg</DIV>
  <DIV>&nbsp;&nbsp;&nbsp;&nbsp; created huge amount of devices to it.</DIV>
  <DIV>3)&nbsp;&nbsp; The slave servers is also attached to another small DLT 
  library with 2 SCSI</DIV>
  <DIV>DLTs</DIV>
  <DIV>&nbsp;&nbsp;&nbsp;&nbsp; These two drives, however, function without any 
  problem, with the sg</DIV>
  <DIV>drivers</DIV>
  <DIV>&nbsp;&nbsp;&nbsp;&nbsp; attached normally.</DIV><BR>
  <DIV>When we ask Veritas, they blamed the problem on the firmware of JNI card 
  (2.4.1)</DIV>
  <DIV>and</DIV>
  <DIV>request us to downgrade it to 2.3. We only read from the documents that 
  it is</DIV>
  <DIV>related to</DIV>
  <DIV>Sun E10K. We also consulted EMC and EMC, however, mentioned they do not 
  have any</DIV>
  <DIV>experience with that firmware level at all.</DIV><BR>
  <DIV>We have another to-be slave sever which has more or less the same 
  configuration</DIV>
  <DIV>with the</DIV>
  <DIV>previous slave server. When we implement netbackup slave to that the 
  problem is</DIV>
  <DIV>repeated.</DIV><BR>
  <DIV>Since the slave servers are very important to our production 
environment, 
  we</DIV>
  <DIV>cannot afford</DIV>
  <DIV>any change to it unless we have a certain amount of certaintythat&nbsp; 
  it would fix</DIV>
  <DIV>the problem.</DIV>
  <DIV>I wondered if anyone has encountered such problems before and can share 
  with us?</DIV><BR>
  <DIV>thx in advance,</DIV>
  <DIV>Michael Choi</DIV>
  <DIV>Chase Manhattan Bank Hong Kong</DIV><BR><BR><BR>
  <DIV>_______________________________________________</DIV>
  <DIV>Veritas-bu maillist&nbsp; -&nbsp; Veritas-bu AT mailman.eng.auburn DOT 
edu</DIV>
  <DIV><A href="http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu"; 
  
EUDORA="AUTOURL">http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu</A></DIV><BR><FONT
 
  face=Georgia>George A. 
  
Blair&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
  Winstar Communications<BR>Senior UNIX 
  
Engineer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
  2545 Horse Pen Road <BR>IP Services Architecture &amp; 
  Engineering&nbsp;&nbsp;&nbsp;&nbsp; Herndon VA&nbsp; 20171 <BR></FONT><FONT 
  color=#0000ff face=Georgia>gblair AT winstar DOT com</FONT><FONT 
  
face=Georgia>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
  </FONT><FONT color=#0000ff 
face=Georgia>703-889-6331<BR></BLOCKQUOTE></FONT></BODY></HTML>

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