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[Veritas-bu] status 41 from NetWare client

2000-10-10 10:29:01
Subject: [Veritas-bu] status 41 from NetWare client
From: McMurphy, Tim Tim.McMurphy AT cdcgy DOT com
Date: Tue, 10 Oct 2000 08:29:01 -0600 
We had a similar problem and it was the TCP/IP stack on the WinNT side.
Service Pack 3 and later fixed it. What are you running?

-----Original Message-----
From: David A. Chapa [mailto:david AT datastaff DOT com]
Sent: Saturday, October 07, 2000 8:48 AM
To: Myers, Lisa
Cc: 'RYAN C. ANDERSON'; Veritas NBU
Subject: RE: [Veritas-bu] status 41 from NetWare client


You may also want to increase the client read timeout 
and the client connect timeout to see if this takes 
care of it (in the Media Server bp.conf file).  Try 
7500 for both

Quoting "Myers, Lisa" <LMYERS AT PacificLife DOT com>:

> We have NT servers with the 3.2 Netbackup client 
software installed.  Our
> master/slave servers are Sun Solaris 2.6, with 
Netbackup 3.2 server
> software
> installed.
> 
> We had problems with a few of our NT servers with the 
same error.  We
> isolated the problem by turning on logging on the NT 
side for netbackup- on
> NT (don't know if the same is true with Netware), 
there is a script called
> mklogdir.bat (lives in netbackup\logs where the 
Netbackup client software
> is
> installed).  What also helped us isolate this error 
was looking at the
> performance of the system and looking at the event 
logs for additional
> clues.
> 
> Here are the scenarios we isolated and fixed:
> 1) found disk space was full, not allowing Netbackup 
to write to a local
> disk for its logs, timing out.
> 2) found CPU was pegged at the same time backups 
would kick off, not
> allowing any CPU time for Netbackup process, timing 
out.
> 
> I used the Netbackup Trouble Shooting Guide 
extensively to help isolate
> this
> problem, since it could have been so many different 
things.  I use this
> frequently for tips.
> 
> Good luck!
> Lisa Myers
> UNIX Administration
> 
> -----Original Message-----
> From: RYAN C. ANDERSON 
[mailto:ryan_anderson AT udlp DOT com]
> Sent: Friday, October 06, 2000 12:19 PM
> To: Veritas NBU
> Subject: [Veritas-bu] status 41 from NetWare client
> 
> 
> Backups for a NetWare server I have haven't been 
working recently, and
> they exit every time with a 'status 41' (network 
connection time out). 
> I am having the darndest time finding out why it 
can't be reached.
> 
> A big question I have:
> 
> - No one is manually turning this off, yet in the 
master's bpbrm log,
> why does it say: 
> 
> 22:04:04 [3639] <4> bpbrm process_media_msg: media 
manager for backup id
> s774_0970799637 exited with status 150: termination 
requested by
> administrator
> 
> I've pasted the bpbrm log from our Solaris NetBackup 
3.1.1 server and
> the bpcd log from the NetWare client for the same 
window of time last
> night.
> 
> Regards,
> 
> Ryan
> --
> ---------------------------------------------------
> Ryan C. Anderson           United Defense L.P. 
> UNIX Administrator         http://www.udlp.com/ 
> (desk) 763.572.6684        (pager) 612.235.9936 
> ryan_anderson AT udlp DOT com     Mail stop M313 
> ---------------------------------------------------
> 
> 
> 10/05/00 bpbrm log form the NetBackup master server:
> ----------------------------------------------------
> 
> 21:33:55 [3575] <4> bpbrm process_media_msg: media 
manager for backup id
> s774_0970797794 exited with status 150: termination 
requested by
> administrator
> 21:33:55 [3575] <4> bpbrm send_status_to_parent: EXIT 
s774_0970797794 41
> sent to parent process.
> 21:33:55 [3575] <2> OpenMailPipe: /usr/ucb/mail -s 
"Backup by root on
> s774 st..." root >/dev/null 2>/dev/null
> 21:33:55 [3575] <2> OpenMailPipe: Before subject 
string write
> 21:33:55 [3575] <2> OpenMailPipe: After subject 
string write
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
job_id = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
backup_id =
> s774_0970799637
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
bkup_time =
> 970799637
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
class = netware_3
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
client = s774
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
client_hostname =
> s774
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
delta_time = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
block_incr = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
file_sys_only = 1
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
nfsok = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
requesting_group =
> NULL
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
ret_level = 3
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
ret_period_str =
> 2678400
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
requesting_user =
> root
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
sched = Full_NoDupe
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
secure_clnt = 1
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
sched_type = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
requesting_client =
> s774
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
true_image = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
connect_from_client
> = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg:
> use_non_reserved_ports = 0
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
clnt_lc_messages = C
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
clnt_lc_time = C
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
clnt_lc_ctype = C
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
clnt_lc_collate = C
> 21:33:58 [3639] <4> bpbrm process_start_backup_msg: 
clnt_lc_numeric = C
> 21:33:58 [3639] <2> hosts_equal: hostnames DO NOT 
compare
> 21:33:58 [3639] <2> hosts_equal: name1=s774  
name2=athena
> 21:33:58 [3639] <2> hosts_equal: hostbuf=s774
> hostentry->h_name=athena-qfe0
> 21:33:58 [3639] <2> hosts_equal: compare s774 with 
alias athena
> 21:33:58 [3639] <2> hosts_equal: compare s774 with 
alias
> athena.mpls.udlp.com
> 21:33:58 [3639] <2> hosts_equal: compare athena-qfe0 
with alias
> s774.mpls.udlp.com
> 21:33:58 [3639] <2> hosts_equal: addresses DO NOT 
match
> 21:33:58 [3639] <4> hosts_equal: s774=0xa011503 
athena=0xa010310
> 21:33:58 [3639] <4> bpbrm read_filelist: filepath 
from bpsched: FILEPATH
> s774_0970799637 /
> 21:33:58 [3639] <4> bpbrm read_filelist: filepath 
from bpsched: CONTINUE
> s774_0970799637
> 21:34:00 [3639] <4> bpbrm multiplexed_backup: 
DATASOCKET = 4998 for
> client s774
> 21:34:00 [17978] <2> getsockconnected: host=s774 
service=bpcd
> address=10.1.21.3 protocol=tcp reserved port=13782
> 21:34:01 [17978] <4> bpbrm write_filelist: closing 
COMM_SOCK 7
> 21:34:01 [17978] <4> bpbrm handle_backup: from client 
s774: INF - adding
> to backup list: /S774/S774.NetWare File 
System/S774/SYS
> 21:34:01 [17978] <4> bpbrm handle_backup: from client 
s774: INF - adding
> to backup list: /S774/S774.NetWare File 
System/S774/Server Specific Info
> 21:34:01 [17978] <4> bpbrm handle_backup: from client 
s774: INF - adding
> to backup list: /S774/S774.NetWare File 
System/S774/MAIL
> 22:04:04 [3639] <4> bpbrm process_media_msg: media 
manager for backup id
> s774_0970799637 exited with status 150: termination 
requested by
> administrator
> 22:04:04 [3639] <4> bpbrm send_status_to_parent: EXIT 
s774_0970799637 41
> sent to parent process.
> 22:04:04 [3639] <2> OpenMailPipe: /usr/ucb/mail -s 
"Backup by root on
> s774 st..." root >/dev/null 2>/dev/null
> 
> 
> 
> 
> 10/05/00 bpcd log from the NetWare NetBackup client 
(s774) at the same
> time period as the log file above:
> 
-------------------------------------------------------
---------------------
> --
> 
> 10/05/00 9:34:01 PM: [150]: BPCD - Starting process
> 10/05/00 9:34:01 PM: [150]: INF - attempt to validate 
server as
> athena-hme0 (err = 0)
> 10/05/00 9:34:01 PM: [150]: BPCD - 
BPCD_GET_STDOUT_SOCKET_RQST
> 10/05/00 9:34:02 PM: [150]: BPCD - BPCD_FORK_CMD_RQST
> 10/05/00 9:34:02 PM: [150]: INF - fork command:
> '/usr/openv/netbackup/bin/bpbkar bpbkar -r 2678400 
-ru root -dt 0 -to 0
> -c lnt s774 -class netware_3 -sched Full_NoDupe -st 
FULL -bpstart_to 300
> -bpend_to 300 -read_to 1800 -b s774_0970799637 -kl 6 
-fso -ct 10'
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPCD
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BP
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\ALTPATH
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPBACK
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPREST
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPSRV
> 10/05/00 9:34:02 PM: [150]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\USER_OPS
> 10/05/00 9:34:02 PM: [150]: INF - backup privileges 
enabled, previous =
> 0
> 10/05/00 9:34:02 PM: [150]: INF - security privileges 
enabled, previous
> = 0
> 10/05/00 9:34:02 PM: [150]: TAR - CONTINUE BACKUP 
received
> 10/05/00 9:34:02 PM: [150]: INF - adding to backup 
list:
> /S774/S774.NetWare File System/S774/SYS
> 10/05/00 9:34:02 PM: [150]: INF - adding to backup 
list:
> /S774/S774.NetWare File System/S774/Server Specific 
Info
> 10/05/00 9:34:02 PM: [150]: INF - adding to backup 
list:
> /S774/S774.NetWare File System/S774/MAIL
> 10/05/00 9:39:16 PM: [100]: Timestamp
> 10/05/00 10:04:04 PM: [151]: BPCD - Starting process
> 10/05/00 10:04:04 PM: [151]: INF - attempt to 
validate server as
> athena-hme0 (err = 0)
> 10/05/00 10:04:04 PM: [151]: BPCD - 
BPCD_GET_STDOUT_SOCKET_RQST
> 10/05/00 10:04:04 PM: [151]: BPCD - 
BPCD_FORK_CMD_RQST
> 10/05/00 10:04:04 PM: [151]: INF - fork command:
> '/usr/openv/netbackup/bin/bpbkar bpbkar -r 2678400 
-ru root -dt 0 -to 0
> -c lnt s774 -class netware_3 -sched Full_NoDupe -st 
FULL -bpstart_to 300
> -bpend_to 300 -read_to 1800 -b s774_0970801445 -kl 6 
-fso -ct 10'
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPCD
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BP
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\ALTPATH
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPBACK
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPREST
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\BPSRV
> 10/05/00 10:04:04 PM: [151]: INF - Purging log files 
from:
> SYS:\OPENV\NETBACK\LOGS\USER_OPS
> 10/05/00 10:04:04 PM: [151]: INF - backup privileges 
enabled, previous =
> 0
> 10/05/00 10:04:04 PM: [151]: INF - security 
privileges enabled, previous
> = 0
> 10/05/00 10:04:04 PM: [151]: TAR - CONTINUE BACKUP 
received
> 10/05/00 10:04:04 PM: [151]: INF - adding to backup 
list:
> /S774/S774.NetWare File System/S774/SYS
> 10/05/00 10:04:04 PM: [151]: INF - adding to backup 
list:
> /S774/S774.NetWare File System/S774/Server Specific 
Info
> 10/05/00 10:04:04 PM: [151]: INF - adding to backup 
list:
> /S774/S774.NetWare File System/S774/MAIL
> 10/05/00 10:39:16 PM: [100]: Timestamp
> _______________________________________________
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> 
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bu
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> 
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bu
> 



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
David A. Chapa                847 413 1144 p
Director of Technology        847 413 1168 f
DataStaff, Inc.               http://www.datastaff.com
nbu-lserv AT datastaff DOT com       majordomo AT datastaff DOT com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
_______________________________________________
Veritas-bu maillist  -  Veritas-bu AT mailman.eng.auburn DOT edu
http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
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