I found that same thing yesterday searching for OTM.  I 
had to use DOGPILE search engine to find the info I was 
looking for on Veritas' site.



Quoting Scott Tinsley <tinsley AT theALLIEDgroup DOT com>:

> I am posting these questions for 2 reasons.
>
> 1) To find out if there is some secret to performing 
searches at the
> Veritas Support site.
>
> 2) To hopefully get some more exposure of the 
problems with the support
> site within Veritas to cause them to improve the 
search capability.
>
> I often try and get info from the Veritas support 
site. I try searches but
> I am surprised at the number of times that my search 
comes up dry. For
> instance, Veritas released IDR (Instant Diasaster 
Recovery) for NT as part
> of a patch. When I search FTP files for IDR, I get no 
hits. Anybody else
> having these types of problems when searching?
> I have seen other postings that seem to be relating 
the same types of
> search problems.
>
> > .......  On the Veritas web site, I performed
> > searches in the KnowledgeBase database using 
keyword searches like
> > 'Exchange', 'Exchange Restore'...but I did not get 
anything in return.
> .....
>
> I am also frustrated by the fact that I have a 
generic Netbackup question
> but I am forced to select one of the O/S specific 
categories of NB (NT vs
> UNIX vs Business) Why not allow a generic search that 
hits all forms of
> Netbackup?
>
> And how about being able to search for information on 
extensions?
>
> Anyway, just blowing off steam that hopefully will 
result in better Veritas
> support.
>
> Thanks for posting your response. Hopefully Veritas 
will get the word.



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