Veritas-bu

[Veritas-bu] Help with drive being downed during duplication.

2000-04-10 13:16:01
Subject: [Veritas-bu] Help with drive being downed during duplication.
From: Nee, Patrick patrick.nee AT lmco DOT com
Date: Mon, 10 Apr 2000 13:16:01 -0400
Hi everyone:

I'm having a problem that seems like a HW config problem, but it only
happens when I'm duplicating tapes. All of my backups run fine, then during
the day, sometime in my duplication process a drive will be downed.
Duplication will be stopped and xdevadm will have a request pending, saying
that a tape needed is in a downed drive. I can't trace the problem to a
specific tape, tape drive, drive slot on the robot, or specific images. It
doesn't happen consistently either. I might duplicate 100's of images and
then stop. I'll manually reset the drive and eject the tape and restart the
process and it'll run fine. Some times it'll go for days before it stops.

The resultant problems seems to be a SCSI unload failure. I've swapped the
cables, drive order, and SCSI id's and it never fixes it. It seems to be a
HW problems but it only comes when I'm doing duplication, never with
anything else.

I've included a snap from my syslog of the error.

Any help would be really appreciated.

Thanks

-
Patrick Nee

Patrick.Nee AT lmco DOT com
603.885.8634

Apr 10 07:16:21 sncab1 vmunix:
Apr 10 07:16:21 sncab1 vmunix: SCSI: Request Timeout -- lbolt: 170707190,
dev: cd0650c0
Apr 10 07:16:21 sncab1 vmunix:          lbp->state: 60
Apr 10 07:16:21 sncab1 vmunix:          lbp->offset: ffffffff
Apr 10 07:16:21 sncab1 vmunix:          lbp->uPhysScript: f4800000
Apr 10 07:16:21 sncab1 vmunix:  From most recent interrupt:
Apr 10 07:16:21 sncab1 vmunix:          ISTAT: 22, SIST0: 04, SIST1: 00,
DSTAT: 80, DSPS: 00000006
Apr 10 07:16:21 sncab1 vmunix:  NCR chip register access history (most
recent last): 5222 accesses
Apr 10 07:16:21 sncab1 vmunix:                 1, SCRATCHA: ff000080
Apr 10 07:16:21 sncab1 vmunix:                 1, SSID: 84
Apr 10 07:16:21 sncab1 vmunix:                 2, SCRATCHA0<-80
Apr 10 07:16:21 sncab1 vmunix:                 0, SCRATCHA1<-10
Apr 10 07:16:21 sncab1 vmunix:                 0, DSP<-f4800080
Apr 10 07:16:21 sncab1 vmunix:           6855167, ISTAT<-20
Apr 10 07:16:21 sncab1 vmunix:               236, ISTAT: 22
Apr 10 07:16:21 sncab1 vmunix:                 5, SIST0: 04
Apr 10 07:16:21 sncab1 vmunix:                 2, SIST1: 00
Apr 10 07:16:21 sncab1 vmunix:                 2, DSTAT: 80
Apr 10 07:16:21 sncab1 vmunix:                 2, DSPS: 00000006
Apr 10 07:16:21 sncab1 vmunix:                 1, SCRATCHA: ff0010a0
Apr 10 07:16:21 sncab1 vmunix:                 3, DSP: f4800058
Apr 10 07:16:21 sncab1 vmunix:                 0, SCRATCHA1<-00
Apr 10 07:16:21 sncab1 vmunix:                 0, CTEST3<-05
Apr 10 07:16:21 sncab1 vmunix:                 0, STEST3<-82
Apr 10 07:16:21 sncab1 vmunix:  lsp: 3bafb80
Apr 10 07:16:21 sncab1 vmunix:          bp->b_dev: cd0650c0
Apr 10 07:16:21 sncab1 vmunix:          scb->io_id: 648224b
Apr 10 07:16:21 sncab1 vmunix:          scb->cdb: 11 01 00 06 71 00
Apr 10 07:16:21 sncab1 vmunix:          lbolt_at_timeout: 170647090,
lbolt_at_start: 170647090
Apr 10 07:16:21 sncab1 vmunix:          lsp->state: 10d
Apr 10 07:16:21 sncab1 vmunix:  lbp->owner: 3bafb80
Apr 10 07:16:21 sncab1 vmunix:  scratch_lsp: 0
Apr 10 07:16:21 sncab1 vmunix:  Pre-DSP script dump [f4800030]:
Apr 10 07:16:21 sncab1 vmunix:          7834a000 0000000a 78351000 00000000
Apr 10 07:16:21 sncab1 vmunix:          0e000002 f4800500 e0100004 f48007b4
Apr 10 07:16:21 sncab1 vmunix:  Script dump [f4800050]:
Apr 10 07:16:21 sncab1 vmunix:          9f0b0000 00000006 0a000000 f4800508
Apr 10 07:16:21 sncab1 vmunix:          721a0000 00000000 e2100004 f4800580
Apr 10 07:16:21 sncab1 vmunix:
Apr 10 07:16:21 sncab1 vmunix: SCSI: Abort -- lbolt: 170707190, dev:
cd0650c0, io_id: 648224b
Apr 10 07:16:21 sncab1 tldd[19961]: TLD(0) unload failed in io_open, No such
device or address[6]
Apr 10 07:16:21 sncab1 tldd[10205]: TLD(0) drive 3 (device 0) is being
DOWNED, status: Unable to SCSI unload drive
Apr 10 07:16:21 sncab1 tldd[10205]: Check integrity of the drive, drive
path, and media 




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