It may sound trivial but had you updated to 7.6.3 first you wouldn't have
needed an update enabler code. Generally all you need to do baring you have a
valid support contract is to email licensing the hosted and site information
and ask for a permanent update enabler code since as pointed out the process
has been automated and a temporary update license is applied automatically.
I have been through migrations, OS upgrades, hardware moves more times than I
can count over the last 15 years or so and yes though less painful , licensing
is still too difficult. That said it beats Checkpoint Licensing.
Cheers,
Dana
-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Michael Leone
Sent: Monday, June 24, 2013 12:00 PM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] Getting a NW 8 update enabler
> Hi Michael - The upgrade enabler is automatically applied by
> NetWorker. In essence, the first step of the update/licensing process
> has been automated for you in the NW code. We changed that process
> several years/releases ago to eliminate the call to EMC Support to get
> an enabler.
>
> The second step of the licensing process is to contact
> Licensing AT EMC DOT com to get the authorization code for your HostID. The
> NetWorker code gives you 45 days from the day of the update to lock
> licensing down with an auth code.
Yet I still need to call (or email) Licensing to get the authorization code.
That's something I can't get from the website, something I can't do myself. And
- in my opinion, only - something that should easily be available from the
website. At the very least, a notice on the website that says "If you're
looking for an update enabler, you can't get it here.
Email licensing instead".
I dread having to re-host my other server, and get new enablers for all the
licneses entered there (from the website, for some reason I have multiple site
IDs, and some of the licenses are for one site, some for another. I really
don't want to enter 61 new enabler codes, much less have to enter them all on
the re-host portion of the website. Client licenses, storage nodes, backup tier
levels - I have all sorts of entries I have to go an touch, because I moved my
server from one machine to another. And I have to authorize them all now,
before they expire - for some reason, I only got 14 days grace period when I
moved the server.
Later, I will have to rename it - more re-enabling, no doubt - and then upgrade
it to NW 8, as well. And probably yet more re-enabling ...
Sorry for being so grumpy, but NW licensing changes are a big pain. Not your
fault, of course.
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