Networker

Re: [Networker] 8.0.1.5 client to NW 7.6.2 server - some work, some don't ...

2013-06-20 14:32:33
Subject: Re: [Networker] 8.0.1.5 client to NW 7.6.2 server - some work, some don't ...
From: Michael Leone <Michael.Leone AT PHA.PHILA DOT GOV>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Thu, 20 Jun 2013 14:31:37 -0400
Apparently a known issue, that can also show up when using 7.6.2, 
according to Tech Support.

esg122495
esg116035

Resolution
Add the following command to the 'Backup command' attribute for the 
corresponding client
save -a '"ignore-all-missing-system-files=yes"'

That does work. It's a workaround, but it makes the backups work ...


nsrd client notice: dctrtst007: VSS SYSTEM FILESET:\ ignoring missing file 
[C:\windows\inf\oem5.inf] and continuing with saveset because client 
attribute ignore-all-missing-system-files is set. 
nsrd client notice: dctrtst007: VSS SYSTEM FILESET:\ ignoring missing file 
[C:\windows\inf\oem10.inf] and continuing with saveset because client 
attribute ignore-all-missing-system-files is set. 

Those apparently are what was causing the backups to fail. By ignoring 
these non-existent files, the backup finishes.


-- 
Michael Leone
Network Administrator, ISM
Philadelphia Housing Authority
2500 Jackson St
Philadelphia, PA 19145
Tel:  215-684-4180
Cell: 215-252-0143
<mailto:michael.leone AT pha.phila DOT gov>


EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU> wrote on 
06/20/2013 11:37:19 AM:

> From: Michael Leone <Michael.Leone AT PHA.PHILA DOT GOV>
> To: NETWORKER AT LISTSERV.TEMPLE DOT EDU, 
> Date: 06/20/2013 11:37 AM
> Subject: Re: [Networker] 8.0.1.5 client to NW 7.6.2 server - some 
> work, some don't ...
> Sent by: EMC NetWorker discussion <NETWORKER AT LISTSERV.TEMPLE DOT EDU>
> 
> > And I was wrong, apparently (big surprise, eh?): 8.0.1.5 saveset ALL 
> > worked without an error ...
> 
> Well, sorta ... Win2012 and Win2003 worked without problems, using 
client 
> 8.0.1.5 to NW server 7.6.2. 1 is a 64bit client, 1 is a 32bit client. 
All 
> worked as expected.
> 
> The 2 Win2008R2 clients did not. Same error as before:
> 
> * dctrtst007:DISASTER_RECOVERY:\ System Writer - ERROR: Failed to save 
> FileGroup files, writer = System Writer
> * dctrtst007:DISASTER_RECOVERY:\ System Writer - Error saving writer 
> System Writer
> * dctrtst007:DISASTER_RECOVERY:\ System Writer - ERROR: Aborting backup 
of 
> saveset VSS SYSTEM FILESET: because of the error with writer System 
> Writer.
> * dctrtst007:DISASTER_RECOVERY:\ System Writer - Error saving
> * dctrtst007:DISASTER_RECOVERY:\ 90110:save: save of 'VSS SYSTEM 
> FILESET:\' to server '<NW server>' failed: No such file or directory
> * dctrtst007:DISASTER_RECOVERY:\ 90123:save: VSS save walkers: the 
backup 
> of save set 'VSS SYSTEM FILESET:\' failed.
> 
> So the backup fails, before it ever gets to any drives. If I bring up 
the 
> GUI to try a directed recover, I see only half the VSS entries I should 
> see, no DISASTER_RECOVERY, and no drives. So that error makes the whole 
> job fail, it doesn't just move onto the next element to be backed up.
> 
> VSSADMIN LIST WRITERS shows no errors, and all VSS WRITERS as stable. 
The 
> only thing the Windows event log shows is "backup failed". Networker log 

> (on client) shows nothing more than the above.
> 
> And, of course, all the storage nodes I wanted to upgrade this weekend 
are 
> all Win2008 R2 ... I guess that will be out.
> 
> I will try live Tech Support; maybe they can help ...