Before it stopped working, I had not changed anything on my mac or XP box. XP
box is still the same. On the mac, I've applied security patches (not java
updates) and cleared the java cache. Also, a co-worker can no longer open NMC
either. I think he's got a Windows 7 system. No changes to his system either.
Since I still need to access the older NMC, my XP box has an older version of
java and won't be upgraded until that environment is decommissioned. And, I
CAN still access the older NMC.
I've checked with the network folks, no firewall changes have been applied
between the NMC box and our systems either.
Thanks.
Teresa
Teresa Biehler
Information and Technology Services
Rochester Institute of Technology
teresa.biehler AT rit DOT edu
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-----Original Message-----
From: Stanley R. Horwitz [mailto:stan AT temple DOT edu]
Sent: Wednesday, March 27, 2013 5:02 PM
To: EMC NetWorker discussion; Teresa Biehler
Subject: Re: [Networker] NMC won't open
Teresa,
Did you by any chance upgrade the Java on your Mac and Windows XP boxes? If so,
try downgrading it back to the previous version.
On Mar 27, 2013, at 4:03 PM, Teresa Biehler <tpbsys AT RIT DOT EDU> wrote:
> Hi folks,
>
> I'm stumped, but I'm hoping someone has seen this before.
>
> We currently have two NetWorker servers up and running - one at v7.6.1.6 and
> one at v7.6.4.4. This morning I successfully connected to both - via XP
> (v7.6.1.6) and mac (7.6.4.4). About noon, I went to go check something in
> the 7.6.4.4 version, it froze. I needed to do a force quit (something I've
> done before without causing problems). Now, the NMC will no longer open.
> I've tried accessing it on my mac and on my XP box. I get as far as entering
> a password but the GUI never displays. That I have found, it is not writing
> any errors to the logs. Also, a co-worker is in the same boat - neither of
> us can open the NMC on the v7.6.4.4 environment.
>
> I have restarted gst, cleared my system's java cache, rebooting my system
> (both XP and mac) and nothing hasn't made a difference. Anyone have any
> ideas? I can do some things command line, but not everything.
>
> Thanks.
> Teresa
>
>
> Teresa Biehler
> Information and Technology Services
> Rochester Institute of Technology
> teresa.biehler AT rit DOT edu<mailto:teresa.biehler AT rit DOT edu>
>
> CONFIDENTIALITY NOTE: The information transmitted, including attachments, is
> intended only for the person(s) or entity to which it is addressed and may
> contain confidential and/or privileged material. Any review, retransmission,
> dissemination or other use of, or taking of any action in reliance upon this
> information by persons or entities other than the intended recipient is
> prohibited. If you received this in error, please contact the sender and
> destroy any copies of this information.
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