In my experience, when a server-initiated backup fails, but a client-initiated 
backup succeeds, it usually means that some sort of firewall block or other 
restriction on the client is preventing the NetWorker server from initiating 
the backup. Check to ensure that none of those recent updates on the client 
changed how its internal security configuration.

On Mar 6, 2013, at 3:00 PM, "Valinote, Marcelo F" <Marcelo.Valinote AT CHEVRON 
DOT COM>
 wrote:

> Hi all,
> 
> After windows update packages followed by a reboot  the backup of one of my 
> clients stopped working. This happened last weekend.
> 
> Backup server - Windows 2008 - 7.5.4
> Client - Windows 2008R2 - 7.6.3
> 
> Error:
> 
> Savegroup starts but the backup does not begin
> 
> Msg error:
> 
> savegrp: <clientname>:H:\ save was never started
> * Probe job had unrecoverable failure(s), this job is being abandoned.
> 
> 
> Firewall is OK;
> Forward and reverse lookup is OK;
> Rpcinfo -p is OK.
> Nsrexec is running.
> 
> Important: manual backup started from the client works fine.
> 
> 
> Any help will be very appreciated.