[Networker] IVssAsrWriterBackup::GetAsrMetadata VSS error during windows

Subject:	[Networker] IVssAsrWriterBackup::GetAsrMetadata VSS error during windows 2008R2 backup
From:	Matthew Huff <mhuff AT OX DOT COM>
To:	NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date:	Fri, 9 Nov 2012 10:12:33 -0500

Starting yesterday, we started getting failures on our backup of our Active 
Directory server. I have tried reseting the VSS (re-register, etc..) and after 
a reboot, the "vssadmin list writers" show in a stable state. However, once a 
backup starts, we get this error in the windows event log:

Volume Shadow Copy Service error: Unexpected error calling routine 
IVssAsrWriterBackup::GetAsrMetadata.  hr = 0x80070001, Incorrect function.

We have rebooted the server, uninstalled Legato, re-installed using the latest 
7.6.4 cummaltive hotfixes, but nothing appears to work.

Again, once we reboot the servers, the "vssadmin list writers" show all VSS 
writers in a stable state.

Anyone else seen this problem?


----
Matthew Huff             | 1 Manhattanville Rd
Director of Operations   | Purchase, NY 10577
OTA Management LLC       | Phone: 914-460-4039
aim: matthewbhuff        | Fax:   914-460-4139

[Networker] IVssAsrWriterBackup::GetAsrMetadata VSS error during windows 2008R2 backup