> Have you looked at the actual index structure itself before and after 
> scanning? 

No. There was no before scanning, as the client did not exist in this 
media database before scanning. And those tapes were scanned ... probably 
3-4 years ago now.

> conventions that one would expect to see in an index? What happens if 
> you run a subsequent check against the index, e.g. level 5 or 6?

I have not. I will try that later. I don't expect it to help, frankly - 
I've never actually seen running nsrck at a level of anything less that 
-L7 help. :-)

> Is it possible that the browse policy on the affected clients may need 
> to be increased? 

Browse, expiration and retention dates for this client and this saveset 
are already 5 years in the future.

> Is it possible that there's a difference in time zones (e.g. EDT versus 
> UTC) or some such thing?

Don't see how, as we've always ever just used the same timezone.

> It would seem that if nsrinfo isn't reporting anything then unless 
> you're running the command with the incorrect options or values (this 
> happens to me sometimes where I accidentally use the ssid rather than 
> the nsavetime value or some such thing) then there simply isn't anything 

> in the index for that nsavetime value. 

That's what I think, altho I can't quite see how, since nothing has 
expired, and we're still within the retention period.

> have recommended? Do you still have any of the older tapes around to run 

> such a test?

They have to be recalled from offsite, which - in my case - means a 
request to my legal department so that I can retrieve tapes. (don't ask)

I'll see if I can do that tomorrow or next week.

Thanks.