Networker

Re: [Networker] backups stuck in pending state, group never cancels or completes

2012-06-15 10:43:46
Subject: Re: [Networker] backups stuck in pending state, group never cancels or completes
From: "Browning, David" <DBrown AT LSUHSC DOT EDU>
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Date: Fri, 15 Jun 2012 09:37:56 -0500
Same here, we see it on occasion.   We run 7.6.2.7 on our machines.
Happens maybe once a month, or so. 

Like Matthew said, just kill the job, and start it back up, it's ok. 

The big issue is catching it, as we have so many jobs that are running
all of the time, it's difficult to catch a "stuck" job, as it never
fails.  

David M. Browning Jr.
IT Project Coordinator Enterprise Backups and Help Desk

-----Original Message-----
From: EMC NetWorker discussion [mailto:NETWORKER AT LISTSERV.TEMPLE DOT EDU] On
Behalf Of Matthew Powell
Sent: Friday, June 15, 2012 9:27 AM
To: NETWORKER AT LISTSERV.TEMPLE DOT EDU
Subject: Re: [Networker] backups stuck in pending state, group never
cancels or completes

I have seen this on occasion here but it has mainly been on my windows
server groups. I have not had this happen on the other flavors of OS. We
are
running Legato Networker 7.5.3 writing to a SAM/QFS file system on the
back
end. So it has nothing to do with the tape process b/c our networker
servers
never see any tape. The SAM/QFS back end takes care of the two copies
for us
so no overhead of cloning. I have always wondered if anyone else had
seen
this same type of thing. There is nothing in the logs of the clients or
the
group that say any error. I generally just stop and the restart the job
and
it fires right off.


On 6/15/12 9:58 AM, "dave2 AT CAMBRIDGECOMPUTER DOT COM"
<dave2 AT CAMBRIDGECOMPUTER DOT COM> wrote:

> Hi,
> 
> 
> 
> I've seen an issue at a few sites where there are backups in a running
> group "stuck" in the "Waiting to Run" queue, with a state of state
active,
> but never seem to transition to a running state. In addition, the
group
> doesn't time out as it should<in one case the backup admin notices
after 3
> days that she hasn't gotten success emails.
> 
> 
> 
> Anyone run into this and have any thoughts?
> 
> 
> 
> Thanks,
> 
> 
> 
> Dave
> 
> 
> 
> 
> 
> Dave Gold
> 
> Sr. Technical Consultant
> 
> Cambridge Computer Services
> 
> dgold AT cambridgecomputer DOT com
> 
> 781-250-3260
> 
> *Celebrating our 20th Anniversary*

-- 
Matt Powell
mtpowel AT clemson DOT edu
Storage Administrator
Clemson University
340 Computer Court
Anderson, SC, 29625
office: 864-656-0589
cell: 864-247-2823